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Helium 10 Reviews & Product Details - Page 3

Helium 10 Overview

What is Helium 10?

Helium 10 is the leading all-in-one software platform trusted by over 2,000,000 e-commerce entrepreneurs, agencies, and mainstream global brands to power their business growth on Amazon by delivering accurate, data-driven solutions. Headquartered in Irvine, California, Helium 10 empowers entrepreneurs globally with the power of data, ongoing education, and community support necessary to maximize their potential and thrive in the future of e-commerce. From opportunity seekers to solopreneurs, to full-time sellers, enterprises, agencies, and everyone in between, Helium 10 champions entrepreneurship at all stages with the playbook to build, grow and scale a meaningful and steadfast e-commerce business. To maximize your sales on Amazon/Walmart, optimize your business, and simply sell more—visit us at: www.helium10.com.

Helium 10 Details
Languages Supported
German, English, Italian, Spanish, Chinese (Simplified)
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Product Description

The Helium 10 Software Suite contains over a dozen tools that help Amazon sellers to find high ranking keywords, identify trends, spy on competitors, and fully optimize product listings to increase sales exponentially.


Seller Details
Seller
Helium 10
Year Founded
2015
HQ Location
Irvine, CA
Twitter
@H10Software
5,186 Twitter followers
LinkedIn® Page
www.linkedin.com
218 employees on LinkedIn®
Description

The Helium 10 Software Suite will allow you to gain an advantage over your competitors as it was designed and battle-tested by top Amazon sellers. So if you want more sales, more time, lower PPC costs, and if you want to discover hidden keywords your competitors don’t use then start using Helium 10 -- the same tools top Amazon sellers use on a daily basis.


Cassandra C.
CC
Overview Provided by:
Director of Social Media & Influencer Relationships

Recent Helium 10 Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Comprehensive Tools and User Friendly"
Helium 10 offers detailed sales data and insight.
Mohit G.
MG
Mohit G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Top Ecommerce Product Research and Ecommerce Market Tracker tool"
It has an Amazing Product Research capabilities for E-commerce Entrepreneurs, Dropshippers and Amazon Sellers. It helps me identify the top sell...
Jordi O.
JO
Jordi O.Small-Business (50 or fewer emp.)
5.0 out of 5
"The all in one tool for Amazon Sellers that I was looking for"
The fact that, for as low as $97 I have 15 tools focused on keyword and product research, optimizing my listings and helping me scale sales
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Helium 10 Media

Helium 10 Demo - Xray (Amazon Product Analysis Tool)
Product research has never been this efficient. Explore Amazon sales data through new eyes with instant access to over 450 million ASINs with advanced sorting features.
Helium 10 Demo - Magnet (Amazon Keyword Planner)
Collecting keywords has never been easier. Reveal high-volume, highly-relevant keywords for Amazon and Walmart. Leverage the largest database of actionable search terms for both marketplaces.
Helium 10 Demo - Cerebro (Amazon Reverse ASIN Lookup Tool)
Use keyword insights to get your product seen. How can this powerful reverse ASIN/Product ID lookup tool help you? By leveraging your competitors' keyword ranking strategies to improve your own listings and gauging the most effective keywords for your products.
Helium 10 Demo - Follow-Up (Automate Email Marketing)
Follow Up with Follow-Up. Thank your customers for their purchases or ask for honest feedback with our cutting-edge email automation tool.
Helium 10 Demo - Market Tracker 360 (Digital Shelf Analytics for Sellers)
Access the most accurate insights and take action with Market Tracker 360, to grow your business and outperform your competitors. Understand your current market share and how to increase it, gather insights about niche markets to identify new business opportunities!
Answer a few questions to help the Helium 10 community
Have you used Helium 10 before?
Yes

Video Reviews

170 Helium 10 Reviews

4.1 out of 5
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170 Helium 10 Reviews
4.1 out of 5
170 Helium 10 Reviews
4.1 out of 5

Helium 10 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Helium 10Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Vitalii L.
VL
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Helium 10?

A lot of different features especially to check competitor sales in chrome browser. Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

They do not have live support, you need to open a ticket, and they will try to resolve the issues. They are very mercantile. When I was upgrading from the starter plan to Diomand, my coupon is disappeared, and I asked support to solve it manually. In fact, they stated that they couldn't help and that it's my responsibility to make sure the coupon is entered. However there was no option to enter a coupon if you are an existing customer. I upgraded my account 1 week ago to try Adtomic, since then I haven't done anything as their system does not work properly. I opened around 10 cases with no result. Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

They advertise themself as they solve something, but when you are subscribing and starting to use their system, you'll find out it does not work most of the time. Review collected by and hosted on G2.com.

Response from Sean Chantaracharat of Helium 10

Hi Vitalii!

Thank you for taking the time to leave us your honest review. Feedback from our users helps us make improvements across our overall company!

That being said, I'd like to apologize for any inconvenience or trouble the issues you came across with may have caused. We apologize that you had a negative experience with us, but would appreciate the chance to help remedy some of the issues you came across. If interested, I would love to help further assist you, please reach out to me at sean.c@helium10.com!

Thank you again Vitalli and I look forward to hearing from you soon!

Have a great rest of your day!

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
Translated Using AI
What do you like best about Helium 10?

FBA training is excellent, all about Listing Optimization, Amazon PPC, The training is full of advice, is easy to understand and allows you to start working and get results. Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

The starter plan is useful to learn how to use the platform, but the really useful plan is platinum and it seems expensive to me, a couple of months at the price of the starter plan. Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

The FBA training is basic to start as an Amazon Seller. I have realized that before arriving at Helium10 I did not know anything, with the training and my experience in the business, I have multiplied my billing by three in just 1 month. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Helium 10?

market tracker 360 , the tool do it all!! Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

nothing yet... i have to learn a lot and in the futute i will see if some things are not good Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

searching for good winning products. i want to see on the markets how good they are and i want to do the same Review collected by and hosted on G2.com.

Boris netocrat K.
BK
Communications Expert & Executive Communications Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Helium 10?

1) Constant updates.

2) Excellent webinars.

3) Perfect how-to videos for every tool in Helium's toolbox.

4) User-friendly interface, clean and robust features. Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

Profits tool does not download a lot of business expenses from Amazon which makes Helium 10 users go for more pricese profits reporting to competitors (Sellerboard, for example).

No way to manage historical changes of Cost-of-Goods (as well as product price fluctuations).

Fixing those two issues will make Helium 10 an absolute winner. Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

Helium 10 is a must-use research tool for Amazon sellers.

It saves time speeding up the product and competitor research and makes our decisions more precise and well grounded. Review collected by and hosted on G2.com.

Response from Sean Chantaracharat of Helium 10

Hi Boris!

Firstly, we'd like to say thank you for taking the time to leave us a review! We greatly appreciate your feedback!

We definitely noted your feedback on what we can improve on - we'll make sure those notes go to the appropriate teams!

Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon!

If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/

Thank you again and have a great rest of your day!

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Helium 10?

Able to track and analyze Walmart's seller performance. Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

Very few of words can be tracked in total.

Considering the function offered, H10 is way too expensive than other competitors. If you just want to sell goods on Amazon, there's a handful of tools better than this. Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

Want to track the keyword ranking on Walmart and monitor the competitors.

Even though I found some mismatches, it is the only tool I know offering such a function. Review collected by and hosted on G2.com.

Andrew W.
AW
Ecommerce Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Helium 10?

We use the software extensively with a dedicated Amazon team member. Daily we look at our current strategy and make adjustments with Helium 10's recommendations. We also attend a lot of their training to understand how to use it more effectively. Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

While very powerful this is not a software that you can set up and walk away from. It will require some setup and maintenance but does become less work over time. I also highly recommend attending the online training as it will help you understand the process better. Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

As of this writing, we are able to get a 3.79 ROAS with a TACOs of 13%! We are getting really good results but it took a lot of work organizing and implementing our strategy. Review collected by and hosted on G2.com.

Response from Sean Chantaracharat of Helium 10

Hi Andrew!

Thank you so much for taking the time to leave us your honest feedback, we appreciate it!

We're glad that you're finding our training videos/webinars useful and insightful! We definitely understand that our tool suite can sometimes be overwhelming but we hope to provide all of our users the necessary training guides and videos to help guide them through all of our tools.

Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon!

If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/

Thank you again and have a great rest of your day!

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Helium 10?

Complete Education and Training for All the Tools Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

It can be overwhelming at first, take your time and use it step by step. Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

Amazon PPC advertising and ad structure along with superb product research tools. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Helium 10?

Listing Analyser

Cerebro

Index Checker

Refund Genie Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

It is quite expensive. Diamond plan should come down to enjoy full functions for a seller just beginning Amazon journey Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

Cutting the manpower cost and making possible to visualize the real amazon effect Review collected by and hosted on G2.com.

Paolo D.
PD
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Helium 10?

It has accurate data and many features, but in 2022 these are not exclusive features for Helium 10, since many other Amazon software have the exact same data and capabilities. Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

The Starter Plan does not let sorting or exporting results. How is one supposed to use a keyword research tool with thousands of results that can't be sorted?!

Under the Starter Plan these tools appear as "Limited" but they are actually unusable.

After 2 minutes of activating my Starter Plan I realized the scam and asked their customer support to cancel and refund. They refused! (I literally paid 2 minutes before my request to cancel).

I've been a Platinum customer ($99/mo) with Helium10 for years. Now because of their scammy behavior and poor customer support they lost my business forever.

Helium 10 was a good software... now it's a joke. Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

Helium 10 tries to give Amazon sellers data to take informed decisions on product research and product development. The same as other Amazon software like JungleScout or Seller Tools. The problem with Helium 10 is that it turned into a scammy company that is not honest about what is included in each subscription tier, to force you to upgrade your subscription to Platinum. Review collected by and hosted on G2.com.

Response from Sean Chantaracharat of Helium 10

Hi Paolo!

Firstly, we'd like to say thank you for leaving us your honest feedback, feedback like yours helps us make improvements in all areas within our company.

We're sorry for any inconvenience or trouble we may have caused. I would love to help be more of assistance and get some more information on your refund issue. If interested, please email me at sean.c@helium10.com with your Helium 10 account information and I'll be more than happy to further assist you.

Thank you again Paolo and I look forward to hearing from you.

Have a great day!

Nicole G.
NG
retail
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Helium 10?

When available and they are working just about all your tools are one of the bests. Review collected by and hosted on G2.com.

What do you dislike about Helium 10?

There are consistent issues getting into adtomic, and with adtomic actually working and giving any feedback, which im still running into issues with. I have consistently run into adtomic and other bug-like issues that force me to log out - log in multiple times while working on one thing. Renders this powerful tool useless to saving time and money. Review collected by and hosted on G2.com.

Recommendations to others considering Helium 10:

Start at free or with Platinum plans, don't let them recommend you to any higher plan without doing proper research and asking and verifying if you will get a full refund if it doesn't work for you within the first 7 days or less. Trust me, some plans will make you want to know if it's for you or not, I guarantee you'll be just fine with the cheapest options. I recommend watching their videos as well as a butt load on Youtube on how to use their tools, it's not easy if your new, it's not something you will learn overnight. But I can guarantee that with determination and time, you will figure out your way around Helium10 (so long as the tools are properly working) within a few weeks to maybe a month or 3, so remember that you will be spending approx. 3 months or hopefully less to figure out this "easy" tool. Trust me as a novice it's do-able, but it will take a lot of time/effort. Best of luck! Review collected by and hosted on G2.com.

What problems is Helium 10 solving and how is that benefiting you?

only keyword research, which every and any other tool out there is cheaper or free that can do the same thing, unfortuantely. Review collected by and hosted on G2.com.

Response from Sean Chantaracharat of Helium 10

Hi Nicole!

Thank you for taking the time to leave us your honest feedback/review, we greatly appreciate it. The feedback we receive from our users will help us make decisions and changes to our existing and future tools.

We would love to know more about your "bug-like issues" on Adtomic so we can document and report the findings to our product team. If interested, please e-mail me at sean.c@helium10.com!

While our tool suite can be overwhelming and daunting, we do have a lot of resources such as YouTube videos (like you mentioned), Webinars, and we do have our "Chat Now" feature, where you can ask our support team any questions you may have!

Just wanted to say thank you again and looking forward to your e-mail!

Have a great day!