Helios Reviews & Product Details

As a leading SaaS company, managing and optimizing our extensive distributed systems can be an enormous challenge. The adoption of Helios has been transformative in this regard. It's provided a comprehensive platform that not only simplifies the complex tasks we face daily but also enhances our overall efficiency and productivity.

The initial integration of Helios was impressively smooth. Its compatibility with existing systems minimized disruption, making it an easy addition to our tech stack. This aspect is critical for large SaaS companies like ours, where any disruption can have significant impacts.

Moreover, Helios' context-rich OpenTelemetry-based traces, correlated with logs and metrics, have proved invaluable. It's provided us with the depth of insight we previously lacked, enhancing our understanding of the complex interactions within our distributed services. The ability to drill down from services to individual traces, viewing specific requests, has empowered us to rapidly pinpoint and rectify errors and bottlenecks. This has significantly reduced our resolution times and increased the reliability of our services.

The powerful context Helios provides has added a new dimension to our troubleshooting and optimization processes. Its ability to offer both a macro overview and micro-specific data on a single platform is transformative. It helps us not only detect and resolve issues but also strategize and implement improvements on a proactive basis.

In conclusion, as a SaaS company dealing with intricate distributed systems, Helios has become an essential component of our operational efficiency. Its easy integration, in-depth data analysis, and user-friendly interface make it a highly recommended tool for any large-scale business seeking to optimize their applications and streamline their workflows. Review collected by and hosted on G2.com.

Not much, Helios remains a valuable asset in managing distributed applications and provides a promising foundation for further enhancements Review collected by and hosted on G2.com.

It's easy to get started with it, the setup process is simple. The UI looks top notch !

It's super helpful for the dev team, providing a view across the whole system. . It provided us an overview of our systems that we just didn't have previously, and it helped us fix bugs we didn't even know we had.

The Helios team is very responsive to feedback as well, implementing requested features and fixing bugs reported at a fast pace. Review collected by and hosted on G2.com.

It's still a young product so it needs more features to be added to it, so we can stop using other providers entirely, but I believe their team is working hard on delivering an amazing observability tool. Review collected by and hosted on G2.com.

As a developer, I am always on the lookout for tools that can streamline the debugging process and enhance my efficiency. Recently, I had the pleasure of using Helios, and I must say it has revolutionized the way I debug and develop. Helios is an exceptional debugging tool that allows you to effortlessly trace the entire flow of an API, from the client's request all the way to the database and the resulting response. This tool has changed our bug solving approach! Review collected by and hosted on G2.com.

I don’t have anything I dislike about Helios, but when I do find something they are always available to hear and improve. Review collected by and hosted on G2.com.

It's intuitively easy to understand how to use it even you just started with it. Really helpfull to see visually scheme of issues/error to figure out what to fix. Review collected by and hosted on G2.com.

Sometimes there is needed time to load all data that you need, so your browser can start working slower; maybe it would be a good idea to load just some data required for the slowest requests and then ask the user if it's needed in more detailed info. Review collected by and hosted on G2.com.

Helios has a great User-Friendly UI. With the SDK, you can effortlessly find production issues.

The SDK can collect payloads, including HTTP Request/Response Bodies, DB queries, and beyond.

Also the installation process is smooth and the documentation are exceptionally clear. Review collected by and hosted on G2.com.

Occasionally, it appears that a trace may experience a slight delay in loading, but apart from that, there are no other issues or concerns Review collected by and hosted on G2.com.

The simplicity of the installation and the fast time to value!

I was able to review debug and help customer much faster! Review collected by and hosted on G2.com.

Loading speed but it got much much faster in the last few updates so we're all good right now! Review collected by and hosted on G2.com.

A trivial deployment and amazing UI.

Helios also let's you view protocol-specific payloads as a first class citizen (HTTP requests / responses, Kafka topics / messages, etc.)

They're also the only ones providing trace-based testing ! Review collected by and hosted on G2.com.

Could use a bit more features like aggregations, but the team is always building new features and releasing at great speed Review collected by and hosted on G2.com.

User-friendly tool reflected by the great team which responds very quickly to every need.

Helps a lot with analyzing the production environment and also during debugging. Review collected by and hosted on G2.com.

Inventory can be a bit slow with some quiries but it''s getting better. Review collected by and hosted on G2.com.

Helios provides us with in-depth views of our production and testing environments, so we can monitor customer behavior and quickly pinpoint issues.

Their team is responsive and helpful! Review collected by and hosted on G2.com.

Helios has a high learning curve and decently high implementation requirement. Review collected by and hosted on G2.com.

They have great ui , very easy to navigate , easy to identifey issues in a real world app and also great team which answer quick and are very kind. Review collected by and hosted on G2.com.

Nothing. It is really a great tool which offer a lot. Review collected by and hosted on G2.com.