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Healthicity Compliance Manager Reviews & Product Details

Genesis H.
GH
Data Entry Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Healthicity Compliance Manager?

Healthicity Compliance is very easy to use, The customer support they provide is excellent and they provide a variety of features you can use. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

I can't say there's anything I dislike I enjoyed it very much. Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

The techware we use is helped with the compliance manager and I enjoy using it because it makes things very simple to understand. Review collected by and hosted on G2.com.

Healthicity Compliance Manager Overview

What is Healthicity Compliance Manager?

Compliance Manager features a customizable workspace, AAPC-certified training, and real-time reporting to simplify the challenges you face with maintaining your compliance program and preventing government fines. So whether you're training employees, conducting risk assessments, or investigating incidents, you can manage your entire program in one user-friendly application.

Healthicity Compliance Manager Details
Product Website
Languages Supported
English
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Product Description

Simplify the way your healthcare organization operates with intelligent, time-saving software solutions and services. Work smarter, not harder.

How do you position yourself against your competitors?

Because every compliance program is unique, we built Compliance Manager to be fully customizable to the needs of each customer. With modules that include risk assessment, training, incident management, policies and procedures, and reporting, Compliance Manager is an all-in-one solution for every type of organization.


Seller Details
Company Website
Year Founded
2015
HQ Location
Salt Lake City, UT
Twitter
@healthicity
544 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Description

Healthicity is a healthcare technology company that specializes in providing compliance and revenue cycle solutions for healthcare organizations. Their offerings include software and services designed to streamline operations, enhance compliance, and improve financial performance. Healthicity focuses on helping healthcare providers navigate regulatory challenges and optimize their billing processes, ultimately aiming to support better patient care and operational efficiency. For more information, visit their website at [healthicity.com](https://www.healthicity.com/home).


HR
Overview Provided by:

Recent Healthicity Compliance Manager Reviews

Rebecca F.
RF
Rebecca F.Mid-Market (51-1000 emp.)
4.0 out of 5
"My company uses Healthicity to manage their staffing workforce."
I love that it is so user friendly and easy to navigate.
Genesis H.
GH
Genesis H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Incredible & Reliable"
Healthicity Compliance is very easy to use, The customer support they provide is excellent and they provide a variety of features you can use.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Expert advice and review of our compliance program"
Best able to manage and triage compliance matters. Documents all aspects of the process.
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Healthicity Compliance Manager Media

Healthicity Compliance Manager Demo - Workspace
In the workspace you can customize your personal workflow, task notifications and get the latest regulatory updates.
Healthicity Compliance Manager Demo - Risk Assessment Manager
Built-in HIPAA compliance risk assessments and work plans.
Healthicity Compliance Manager Demo - Reporting Dashboard
Clean, intuitive views of your program's overall effectiveness.
Healthicity Compliance Manager Demo - Sanction Checking
Review every employee with the click of a button
Healthicity Compliance Manager Demo - Incident Management
Manage every incident from initial reporting through to closure in one easy-to-use module.
Healthicity Compliance Manager Demo - Business Associate Management
Automatically determine your BAs and manage each contract.
Play Healthicity Compliance Manager Video
Play Healthicity Compliance Manager Video
Play Healthicity Compliance Manager Video

Official Downloads

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Have you used Healthicity Compliance Manager before?
Yes

32 out of 33 Total Reviews for Healthicity Compliance Manager

4.3 out of 5
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Overall Review Sentiment for Healthicity Compliance ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Rebecca F.
RF
Business Development Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Healthicity Compliance Manager?

I love that it is so user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

I love the platform, it is extremely easy to use and I have no complaints Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

We staff people out in hospitals and clinics so keeping track of their wearabouts and keeping them safe in a field based role is what we use Healthicity for. Review collected by and hosted on G2.com.

Response from Heather Robyak of Healthicity Compliance Manager

Thank you for taking the time to leave us a review. I am thrilled to see you love the platform and have no complaints. Let us know if you need anything in the future.

RB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Healthicity Compliance Manager?

Compliance Manager streamlines everything I need into a robust electronic format. Compliance can be difficult when managing locations spread across multiple states, but the support of the team at Healthicity combined with the features makes my job so much easier. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

Incicent reports can be somewhat challenging for employees to use. Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

Custom education is a breeze as well as reporting. Review collected by and hosted on G2.com.

ES
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Healthicity Compliance Manager?

Useful for investigating and recording compliance issues. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

Incident reporting is difficult to understand. Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

Healthicity Compliance Manager helps our organization with investigating and recording compliance incidents that arise within the organization. It also helps with maintaining our organization's policies & procedures. Review collected by and hosted on G2.com.

AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Healthicity Compliance Manager?

Incident Management is the best part of it Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

The limitation it has wth policy attestations. Not being able to delete them. Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

Incident and Policy management. It helps us keep it all in one place and run reports Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Healthicity Compliance Manager?

Best able to manage and triage compliance matters. Documents all aspects of the process. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

The User Interface can be aggravating at times. Could use some better reporting tools. Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

Needed to be able to document the entire compliance matter investigations process. this easily allows us to track and document compliance matters. Review collected by and hosted on G2.com.

BE
Human Resources Generalist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Healthicity Compliance Manager?

I use it daily for almost 2,000 employees! It is user friendly and I am able to onboard and offboard seamlessly in Healthicty! Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

I really do not see any downsides. I would like there to be a manager report option! Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

Annual Compliance Training, running for background, and saving us money by not using other competitors like Provider's Trust. Review collected by and hosted on G2.com.

Response from Healthicity Client Success of Healthicity Compliance Manager

Thanks for taking the time to leave a review, Brooke! We're passing along your request for the manager report.

Inna S.
IS
manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Healthicity Compliance Manager?

Staff, support, they are always readily available Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

the system has hiden things like little plus here and there, and its not very user friendly (from managers standpoint) Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

Creating incident reports, thats awesome. and creating required classes that staff need to take. Review collected by and hosted on G2.com.

Response from Healthicity Client Success of Healthicity Compliance Manager

We appreciate your review and feedback, Inna. We are always looking to make Compliance Manager better, and would love to hear more about the issues with the system not being user friendly for you. We'll be in contact soon. Thanks again!

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Healthicity Compliance Manager?

All in one product - incident reporting; policy/document library; exclusion verification; compliance training Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

The Account Management team says they want to work with you on creating a deal that works for both Healthicity and the client when renewing your subscription but ultimately, there's no flexibility to their terms. Not only is there no negotiation on terms, but they also enforce them very strictly. There is no option to end a subscription early. Miss the notification window to end your subscription and you are auto renewed, no exception even if you are actively trying to negotiate other terms when that window occurs.

Incident reporting program is clunky. Very segmented and labels are not always clear. Review collected by and hosted on G2.com.

Recommendations to others considering Healthicity Compliance Manager:

Understand all terms and assume there will be no flexibility in any of the terms regardless of the situation you (as the client/customer) face. Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

The monthly exclusion check is a nice feature to ensure no employee or provider is ineligible to work. However, there are other services out there that do this and due to the issues encountered with the Account Management team, this is not enough for us to continue our subscription. Review collected by and hosted on G2.com.

Response from Healthicity Client Success of Healthicity Compliance Manager

We're very sorry you had a negative experience with our Account Management team. We've reviewed your situation with our team and made adjustments to our processes. We're glad you had a lot of very good things to say about Compliance Manager, and we hope we'll be able to serve your team again in the future.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Healthicity Compliance Manager?

I like that there are options to personalize training sessions to have available to employees as well as being able to select training videos available from a library. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

It is not always the easiest system to navigate, especially as an administrator. Sometimes I feel like I have to jump around to figure out which section has the information I need. Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

It is assisting us with ensuring that employees have access to training videos for compliance as well as a place to submit incident reports. Review collected by and hosted on G2.com.

Response from Healthicity Client Success of Healthicity Compliance Manager

We appreciate your review very much. We are passing along your feedback, both good and where we have room for improvement, to our support and software development team. Thanks!

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Healthicity Compliance Manager?

It is very easy to navigate and find what I need Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

Sometimes I have trouble finding what I need to find Review collected by and hosted on G2.com.

What problems is Healthicity Compliance Manager solving and how is that benefiting you?

Compliance with state and federal regulations. Review collected by and hosted on G2.com.

Response from Healthicity Client Success of Healthicity Compliance Manager

Thanks for the feedback!