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HeadSpin Reviews & Product Details - Page 2

HeadSpin Overview

What is HeadSpin?

HeadSpin is the world’s first Digital Experience AI Platform that combines cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven performance & quality of experience analytics for mobile, web, audio, and video. HeadSpin empowers engineering, QA, operations, and product teams to assure optimal digital experiences across delivery channels throughout the development lifecycle. Learn more at www.HeadSpin.io . Global Device Infrastructure Allows end-to-end testing & monitoring with thousands of devices in hundreds of locations on real carrier and WiFi networks around the globe. No SDK required. Test Automation & APIs Integrates seamlessly into CI/CD workflows enabling functional and performance testing pre and post release. Support for all testing frameworks. Performance, QoE & Machine Learning Automatically surfaces issues and points to underlying root causes across all layers of the stack—from quantifying audio/video QoE to code and packet visibility. Insights-to-Actions Delivers regression and aggregation insights throughout the digital experience lifecycle, from planning and development to troubleticketing and operations. Trending, alerts, and analytics.

HeadSpin Details
Languages Supported
English
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Product Description

HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems. The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform's advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost efficiency.

How do you position yourself against your competitors?

While there is a slight overlap with a number of other tools, HeadSpin’s combination of automation, AI and analytics for end-to-end testing, performance optimization and experience monitoring is unique in the marketplace.

*HeadSpin Advantages over Similar Solutions*
- AI-powered user QoE metrics and recommendation engine for performance optimization
- Bare-metal dedicated device access—no SDK or simulations
- Open data architecture and support for any test API/framework


Seller Details
Seller
HeadSpin
Year Founded
2015
HQ Location
Sunnyvale, California
Twitter
@headspin_io
1,556 Twitter followers
LinkedIn® Page
www.linkedin.com
227 employees on LinkedIn®

Sharon C.
SC
Overview Provided by:

Recent HeadSpin Reviews

Suchismita M.
SM
Suchismita M.Enterprise (> 1000 emp.)
4.0 out of 5
"A good cloud platform for Mobile and Living room devices but the number of Devices are less"
Living room devices support (roku tv, Android tv) Real device experience , able to upload our own app Ready made desired capabilities available v...
Drikus O.
DO
Drikus O.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent vendor with a broad spectrum of bespoke services and real humans interacting with you"
The active interaction and support from everyone within the company is appreciated. The added automation and analytics features they provide are a ...
Eric S.
ES
Eric S.Enterprise (> 1000 emp.)
5.0 out of 5
"Great platform for testing across multiple devices and location"
Headspin has been an essential part of our testing process from the beginning. We've used it to test everything from mobile sites to native applica...
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HeadSpin Media

HeadSpin Demo - Remote Control UI
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HeadSpin Demo - Session UI
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HeadSpin Demo - Product Dashboard
Product dashboard after choosing the device
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28 HeadSpin Reviews

4.7 out of 5
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28 HeadSpin Reviews
4.7 out of 5
28 HeadSpin Reviews
4.7 out of 5
G2 reviews are authentic and verified.
Kent G.
KG
Contractor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HeadSpin?

I have been using this platform for some time now and I am extremely impressed. The most important part of the platform is its ability to support various browsers as well as devices. The other thing I like about this platform is that it can help us increase the testing speed by performing tests in an automated manner for both mobile and website testing. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

Interesting tool, I didn't find much to complain about but it could definitely be more active in adding the latest devices so that you can test on all the models. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

We use this platform to test cross-browser compatibility, which helps in testing applications with multiple operating systems. The tool helps in generating perfectly presentable reports too. Review collected by and hosted on G2.com.

Ellie A.
EA
Senior Software QA Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HeadSpin?

HeadSpin runs on a user-friendly interface and allows you to identify issues across multiple databases. The automation provided within the system lets us test our issues in multiple scenarios and show you the differences between them. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

The platform could be confusing initially but once you figure it out and use the right strategy, it's a lot more fun! The customer support team was very helpful and responsive; they quickly responded and made everything smooth for us Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

We have been able to improve the quality of our products by using Headspin. This has helped us save a lot of time and money, while also giving our customers a better experience. Review collected by and hosted on G2.com.

Kevin M.
KM
Front End Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HeadSpin?

HeadSpin platform is easy to use and offers a variety of features that make it an indispensable platform for any tester or developer. Its automated testing capabilities are top-notch and make it possible to reproduce user sessions quickly and easily on any device all over the world. Additionally, the bug reporting feature makes it easy to track down and fix errors in your code. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

While there are a number of features that I really like about HeadSpin, I think there are a few areas where it could be improved. One downside of the platform is that it can be a bit expensive for small businesses or teams. However, the cost is more than justified by the amount of time and money that it can save you in the long run. Overall, these are minor quibbles and do not overshadow the many benefits of using HeadSpin. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

HeadSpin is a powerful tool for testers and developers. It allows you to record and playback user sessions, debug applications, and report bugs. It's a valuable resource for anyone looking to improve the quality of their applications. For me personally, HeadSpin is an excellent tool that helps me improve the quality of my applications. I personally recommend this tool for all kinds of automation testing over the cloud. Review collected by and hosted on G2.com.

Ridhima S.
RS
Self Employed
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HeadSpin?

When it comes to a SaaS provider, HeadSpin is one of the best in the business in terms of its platform and super active customer support. You can test your web app from different browsers, different operating systems, and even mobile devices. It is a very valuable tool for my team. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

I wish there was an app for easy access. Sometimes we want to check the result immediately, and that's when it's helpful to use a smartphone. Review collected by and hosted on G2.com.

Recommendations to others considering HeadSpin:

I strongly recommend them to any company that wants to scale their testing. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

HeadSpin is the most uncomplicated & advanced cloud-based cross-device testing tool that allowed us to test our responsive web app. It has an intuitive interface and runs smoothly. We are now able to test our web app on different devices effortlessly. Review collected by and hosted on G2.com.

Sheryl S.
SS
TCS - Test Analyst/Test Automation Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HeadSpin?

With HeadSpin our goal was to test the real world experience our app would offer to the users. We wanted to test if downloaded in other parts of the world would the language localization kick in or not. With HeadSpin we were able to test localiztion just by selecting our target countries. The overall process was really smooth and we were able to automate the entire process using our appium scripts. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

It’s an amazing tool but sadly it's not Open source. For small organizations, the product can be on the expensive side.

The platform could be confusing initially, however, their customer support team proved to be very helpful, they were quick with their responses, and made everything smooth for us. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

Testing our mobile application on various devices and particularly for the US region. This really helped us save time and speed up our testing, launch the app in the fastest way possible Review collected by and hosted on G2.com.

Bertha W.
BW
Senior Automation Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HeadSpin?

HeadSpin's cloud-based real device lab provides a great variety of devices and browsers for testing in a highly available, scalable, and cost-effective manner. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

The current logging system sometimes causes lag or stuttering issues over the network, which makes the user interface unresponsive for some seconds. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

We have been using the HeadSpin platform to reduce our testing automation bottleneck, and we are seeing some success with it already due to vastly decreased test times. Review collected by and hosted on G2.com.

Aliyah M.
AM
Contributing Author
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HeadSpin?

Web automation support on mobile and desktop across all major browsers like Chrome, Firefox, Edge, and Safari. HeadSpin makes it easy for us to see how our deliverables perform across all browsers, operating systems, and devices. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

The platform could be confusing initially. However, the customer support team proved to be very helpful; they quickly responded and made everything smooth for us. Review collected by and hosted on G2.com.

Recommendations to others considering HeadSpin:

If you want an efficient tool to test your applications and websites on real devices, HeadSpin is the best platform. Its cloud-based infrastructure can be accessed from anywhere in the world and at any time, allowing greater ease of use for developers. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

Our team is using HeadSpin for the testing of web apps to analyze their performance on different platforms and devices. HeadSpin allows us to save time and money as we run multiple tests in parallel. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HeadSpin?

We run hundreds of automated tests every day across all of our apps without any need for additional resources. With HeadSpin, multiple real iPhone or Android mobile devices can be shared among teams, eliminating the need to purchase multiple mobile phones for testing purposes. Cherry on the top is that their devices comes with a sim card that helps us to perform authentication based testing with ease. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

It can be on the pricey side compared to other tools available in the market, but that is offset by the quality of their product. They have a superb product onboarding that helped us to start easily. Review collected by and hosted on G2.com.

Recommendations to others considering HeadSpin:

I will recommend HeadSpin to any organization. It’s a game-changing solution if testing automation is what you are looking for. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

HeadSpin is a great tool for us to help us manage our testing against multiple real devices. I have been using it to test an application for a major retail client. We are able to do this at a fraction of the cost we had previously been paying for our own device cloud. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HeadSpin?

Headspin is easy to use and reliable. It supports the testing of PWAs on different browsers and platforms. Another best thing one can easily integrate the solution with CI/CD pipeline. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

Sometimes we found HeadSpin is slow while running the multiple scripts on the webpage. It's become hard to identify the root cause whether this slowness is due to the application issue or scripts are causing the problem. Review collected by and hosted on G2.com.

Recommendations to others considering HeadSpin:

When compared to the expense and difficulties of acquiring, setting up, and testing on our own mobile devices, HeadSpin is a big time saver. It's simple to use and lets you record your screen for a full-screen view of your website, which isn't always available with physical devices. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

We had two problem statements; Testing software on various real-world devices both mobile as well as operating systems and quick feedback to the developers on each release. HeadSpin helped us with both problems. We were able to save time as well as money. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HeadSpin?

What I like best about Headspin is the ability to record and playback user sessions, that too on more than a hundred devices all across the globe. This is a great feature for debugging purposes. Headspin also offers bug reporting, which is very helpful. Review collected by and hosted on G2.com.

What do you dislike about HeadSpin?

I do not have any major dislikes about Headspin. However, I would like to see more features in the future such as support for more languages and tools. It would be great if the platform can become an integrated suite for all sorts of testing needs. Review collected by and hosted on G2.com.

What problems is HeadSpin solving and how is that benefiting you?

With Headspin, we were able to test and debug our applications in a virtual environment that is very similar to the actual production environment. This has helped us save a lot of time and money. We have also been able to improve the quality of our products. Review collected by and hosted on G2.com.