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HCL Technologies Reviews - Page 2

HCL Technologies Suite Overview

HCL Technologies Details
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Seller Details
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
445,017 Twitter followers
LinkedIn® Page
www.linkedin.com
244,701 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
Total Revenue (USD mm)
$706,760
Description

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.

Recent HCL Technologies Reviews

Haseeb K.
HK
Haseeb K.Mid-Market (51-1000 emp.)
3.5 out of 5
"Outsourcing of IT Helpdesk service"
HCL is one shop solution for outsourcing the resources and managing them effectively
Mahammad A.
MA
Mahammad A.Enterprise (> 1000 emp.)
4.0 out of 5
"Overall good onboarding process"
I really appreciate the smoother onboarding and other compensations they offered as part of bringing my dependent to abroad was quite smooth and fa...
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HCL Technologies Media

75 HCL Technologies Reviews

4.2 out of 5
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75 HCL Technologies Reviews
4.2 out of 5
75 HCL Technologies Reviews
4.2 out of 5

HCL Technologies Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HCL TechnologiesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UM
Administratot
Enterprise(> 1000 emp.)
Product Reviewed: DRYiCE AEX
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DRYiCE AEX?

It's driven employee experiance product that uses natural language processing to mimic human interaction and adapt to user needs. Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

It has been affected by multiple security vulnerability including a lack of clickjackingprotection so need to improve. Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

It help organisation improve user experiance for employees and customers, and reduce human error. Review collected by and hosted on G2.com.

Mohit Kumar P.
MP
Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL CoTrust Blockchain Platform v1.4.8 (Mercury)?

This is the most accelerating and exceptional platform to utilise and enhancing your experience. Review collected by and hosted on G2.com.

What do you dislike about HCL CoTrust Blockchain Platform v1.4.8 (Mercury)?

There are least downsides on which HCL has to take care of like platform smoothness. Review collected by and hosted on G2.com.

What problems is HCL CoTrust Blockchain Platform v1.4.8 (Mercury) solving and how is that benefiting you?

It's been helpful in solving complexity and puzzling environmental problems which was causing deliverables delaying. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Product Reviewed: HCL BigFix AEX
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL BigFix AEX?

HCL BigFix AEX excels in its automated endpoint management, providing real-time visibility and fast patching across devices. Its scalability and compliance features are robust, ensuring security across large infrastructures with minimal manual intervention. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix AEX?

HCL BigFix AEX can be hard to set up and learn. The interface isn't very user-friendly, and it can get slow with large deployments. Review collected by and hosted on G2.com.

What problems is HCL BigFix AEX solving and how is that benefiting you?

HCL BigFix AEX helps solve issues like managing large numbers of devices, quickly patching software, and ensuring security. Review collected by and hosted on G2.com.

Mahammad A.
MA
DevOps Engineer
Enterprise(> 1000 emp.)
Product Reviewed: HCL Technologies
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within HCL Technologies: HCL IT Enablement & Service Desk
What do you like best about HCL Technologies?

I really appreciate the smoother onboarding and other compensations they offered as part of bringing my dependent to abroad was quite smooth and fast. This surprised me when I switched from other employer to hcl tech. Like one other aspect is the well maintenance of folks hired for only abroad projects/account. The platforms to support their onboarding were quite smooth including assistance in password change, timesheet logging etc .No hicks no reporting managers as well. Review collected by and hosted on G2.com.

What do you dislike about HCL Technologies?

I believe there is a need to consider folks working on different timezones/projects Review collected by and hosted on G2.com.

What problems is HCL Technologies solving and how is that benefiting you?

Enabling on time data backups Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Product Reviewed: DRYiCE AEX
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DRYiCE AEX?

I like the flexibilty and use cases it supports with AI Technologies. It has already industry tested usecases which helps us to simplify our requirement and it's solution. Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

Need to work with team for tool integration which takes more time. Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

It's helping us in Automation to integrate with ticketing tool and Ansible with the help of API Exposure. Review collected by and hosted on G2.com.

Haseeb K.
HK
Business Analyst
Mid-Market(51-1000 emp.)
Product Reviewed: HCL Technologies
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within HCL Technologies: HCL IT Enablement & Service Desk
What do you like best about HCL Technologies?

HCL is one shop solution for outsourcing the resources and managing them effectively Review collected by and hosted on G2.com.

What do you dislike about HCL Technologies?

Although the HCL help to streamline outsourcing but sometimes lacks training to their team member which could hinder the services Review collected by and hosted on G2.com.

What problems is HCL Technologies solving and how is that benefiting you?

Helping to manage the resources for IT Helpdesk services Review collected by and hosted on G2.com.

SC
Finance Risk Analyst
Financial Services
Mid-Market(51-1000 emp.)
Product Reviewed: HCL Clara
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Clara?

Without having to learn any unique commands, HCL clara schedule it's reconciliation process automatically, he need to have only a conversation with HCL clara, the rest it will handle.

It is integrated with many other softwares like when I have schedule a meeting with my clients, I just have to add it to CC rest it will do from scheduling to sending the notification for the meeting.

We as an Hedge fund implement Hcl clara quickly and easily by connecting it to its trading platform. Review collected by and hosted on G2.com.

What do you dislike about HCL Clara?

We have experienced that it sometimes slow down to while responding to complex targets also, it is not always up-to date, this should be improved as currently these drawbacks limits it's Frequency of use.

Also the customer support is not that much responsive as promised by company, they are not enough knowledgeable about the product also support documentation is not always clear and concise. Review collected by and hosted on G2.com.

What problems is HCL Clara solving and how is that benefiting you?

For me it automate many of the manual task like interview scheduling, meeting scheduling, real time Monitoring, compliance reporting etc.

It improves our accuracy in work by providing guidance and recommendations.

It comply with our financial regulations so that it can generate reports to avoid costly fines and penalties which can be due if not notified. Review collected by and hosted on G2.com.

Stephen F.
SF
Partner Application Engineer
Mid-Market(51-1000 emp.)
Product Reviewed: HCL MyXalytics
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL MyXalytics?

It works for managing infrastructure easily and helps to support your DevOps AI Ops designs. It integrates into many existing tools easily. Review collected by and hosted on G2.com.

What do you dislike about HCL MyXalytics?

The analytics engine could use more of an explanation as to how it dervices its analytics, though presumably it works well for monitoring. It could be better if automatioon was leveraged to consider infrastructure design points. Review collected by and hosted on G2.com.

What problems is HCL MyXalytics solving and how is that benefiting you?

It was used to obtain better visibility in to our companies DevOps designs and was considered on a trial basis. Review collected by and hosted on G2.com.

AK
Senior Application Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
Product Reviewed: HCL Clara
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Clara?

We have incorporated it with SLACK. With the help of natural language processing (NLP) and machine learning, it improves customer experience of HCL workload automation. It can comprehend human input, respond to questions by a vast specialised knowledge base. and allow direct communication. The Automation troubleshooting assists us so we can quickly response to the task. Review collected by and hosted on G2.com.

What do you dislike about HCL Clara?

Since it is dependent on the machine learning to operate, it takes some time for it to learn and comprehend complex queries that sometimes make our team waiting and thus it consumes time and is very frustating.

Also there are limited customization is comparison to other platforms , so these should be improved. Review collected by and hosted on G2.com.

What problems is HCL Clara solving and how is that benefiting you?

With the Workload automation we are able to more than half an hour perday.

By using HCL clara's knowledge base to troubleshoot an issue, saves a lot of time in comparison when done manually.

It lowers the risk of human error by providing centralised information repository. With it conversational interface and knowledge base , it aid in reducing the complexity of HCL workload automation. Review collected by and hosted on G2.com.

YP
Software Testing Expert
Information Technology and Services
Mid-Market(51-1000 emp.)
Product Reviewed: HCL Clara
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HCL Clara?

We use HCL clara for communication purpose for our clients and our feedback to development teams and also with thee different cleints globally.

It offers a reliable solution with a wide range of features to meet various needs or the organisations.

Traditional way of scheduling the meeting it over, with HCL Clara we have just send mail to the client keeping Clara in cc , rest everything it will do.

Due to its emphasis on analystics, collaboration , security and scalability it is a great resource for the long term growth.

Tools for real time communication ,document sharing , and integrated project managment boost ouput and encourage creativity. Review collected by and hosted on G2.com.

What do you dislike about HCL Clara?

Limited customization, inaccurate resposed for various complex queries, are the few drawbacks where improvment is must needed, also it should be upgraded as it has limited source of knowledge. Review collected by and hosted on G2.com.

What problems is HCL Clara solving and how is that benefiting you?

It reduces our efforts of answering various doubts raised during the feedback process of testing.

Many of the manual tasks related to WLA are automated by Clara so that we can concentrate of other projects.Cost or hiring and educating or giving training is saved. HCL clara can assist businesses in increasing the accuracy of their WLA operations. Review collected by and hosted on G2.com.