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Top 10 HappyFox Help Desk Alternatives & Competitors

(134)4.5 out of 5

Research alternative solutions to HappyFox Help Desk on G2, with real user reviews on competing tools. Help Desk Software is a widely used technology, and many people are seeking reliable, user friendly software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to HappyFox Help Desk include response time and emails. The best overall HappyFox Help Desk alternative is Zendesk Support Suite. Other similar apps like HappyFox Help Desk are Freshdesk, Zoho Desk, Help Scout, and TeamSupport. HappyFox Help Desk alternatives can be found in Help Desk Software but may also be in Live Chat Software.

Best Paid & Free Alternatives to HappyFox Help Desk

Zendesk Support Suite
Freshdesk
Zoho Desk
Help Scout
TeamSupport
LiveAgent
Kayako
Intercom

Top 10 Alternatives to HappyFox Help Desk Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how HappyFox Help Desk stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Consumer Goods, and find the best product for your business.

Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with HappyFox Help Desk:

Reviewers say compared to HappyFox Help Desk, Zendesk Support Suite is:

Slower to reach roi

More expensive

See all Zendesk Support Suite reviews

Freshdesk

By Freshworks

(3,499)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with HappyFox Help Desk:

Reviewers say compared to HappyFox Help Desk, Freshdesk is:

Slower to reach roi

More expensive

See all Freshdesk reviews

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Customerly

(34)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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Reviewers say compared to HappyFox Help Desk, Customerly is:

More expensive

Easier to do business with

Better at meeting requirements

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Zoho Desk

By Zoho

(6,197)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with HappyFox Help Desk:

Reviewers say compared to HappyFox Help Desk, Zoho Desk is:

Slower to reach roi

More expensive

See all Zoho Desk reviews

Help Scout

By Help Scout

(407)4.4 out of 5

Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.

Categories in common with HappyFox Help Desk:

Reviewers say compared to HappyFox Help Desk, Help Scout is:

Slower to reach roi

Easier to set up

More expensive

See all Help Scout reviews

TeamSupport

By TeamSupport

(873)4.4 out of 5

TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.

Categories in common with HappyFox Help Desk:

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Reviewers say compared to HappyFox Help Desk, TeamSupport is:

Slower to reach roi

More expensive

See all TeamSupport reviews

LiveAgent

By QualityUnit

(1,509)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with HappyFox Help Desk:

Reviewers say compared to HappyFox Help Desk, LiveAgent is:

Slower to reach roi

More expensive

Better at meeting requirements

See all LiveAgent reviews

Kayako

By Ignite Enterprise Software Solutions Inc.

(219)4.0 out of 5

Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

Categories in common with HappyFox Help Desk:

Reviewers say compared to HappyFox Help Desk, Kayako is:

Slower to reach roi

More expensive

See all Kayako reviews

Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with HappyFox Help Desk:

Reviewers say compared to HappyFox Help Desk, Intercom is:

Slower to reach roi

More expensive

See all Intercom reviews

Salesforce Service Cloud

By Salesforce

(5,606)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with HappyFox Help Desk:

Reviewers say compared to HappyFox Help Desk, Salesforce Service Cloud is:

Slower to reach roi

More expensive

See all Salesforce Service Cloud reviews

#10

HubSpot Service Hub

By HubSpot

(2,492)4.4 out of 5

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

Categories in common with HappyFox Help Desk: