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216 Handbid Reviews

4.7 out of 5
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216 Handbid Reviews
4.7 out of 5
216 Handbid Reviews
4.7 out of 5

Handbid Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HandbidQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Handbid?

I like how user-friendly the platform is. While a couple of things need to be worked out, it is overall a great tool. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

A downside is that funds are not allocated in one deposit and when you edit an item you have to refresh the entire auction/ Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

Thanks for the informative review! We always are continuing to grow and improve so we are happy that you have seen that in your use of Handbid. Please reach out to service@handbid.com if you have additional questions about your fund allocation. We would love to help you figure out a solution to this.

TG
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
Incentivized Review
(Original )Information
What do you like best about Handbid?

The software is very user friendly! Someone without a lot of background knowledge in technology can use it. I also love the customer service. Always treated like the most important customer. Having the ability to have someone on site for the first event provided me comfort because change is never easy. Since I'm a one man operation, that support staff helps me tremendously. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

They've fixed some of the issues with limited items this year, so not a lot of dislike. They are always looking to improve and like suggestions. If something goes wrong, it is fixed immediately. Review collected by and hosted on G2.com.

Response from Elise Druckenmiller of Handbid

Thank you so much for the feedback, Timothy! We look forward to partnering with you for your next fundraising event!

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Handbid?

It is very user friendly and is easy to use for a larger crowd. I love how people can checkout on their perosnal devices to pay when the auction is over! Review collected by and hosted on G2.com.

What do you dislike about Handbid?

I did see any downsides to usiing Handbid. We have used it for several years. I learn more every year Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

Thank you for the wonderful review! We are happy to hear that your bidders found Handbid user friendly and easy! Let us know what else you would like to learn next year! :)

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Handbid?

It is simple to use for the staff and donors. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

The check out process can be tricky for some folks as it is multistep. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

We are so happy to hear that Handbid is easy to use for your staff and donors. When it comes time to your next event, please reach out to us at service@handbid.com. Maybe we can help make the checkout process even smoother for you!

Verified User in Philanthropy
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Handbid?

All encompassing of ticket sales, paddle raise, broadcast messaging, silent auction, etc! Review collected by and hosted on G2.com.

What do you dislike about Handbid?

Would be nice to be able to "upgrade" tickets on user side. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid
(Original )

Thank you for the kind feedback. I am happy that you loved all of the aspects of Handbid. I'm also happy you experienced so much success through the Silent Auction and Paddle Raise! We are excited to partner with you again in 2025. Thank you for the information on the ticketing. We always strive to grow and improve based on client feedback, and ticketing is definitely something that we can work on!

Valerie J.
VJ
Program Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Handbid?

It's easy to use from both of the admin side and the donor side. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

It's not the cheapest platform out there, but super easy to use Review collected by and hosted on G2.com.

Response from Stefanie Mason of Handbid

Thank you for the positive feedback! We're committed to providing a user-friendly platform for both admins and donors. We understand the importance of focusing on your donors during a fundraising event, and we're glad Handbid can help with that.

Verified User in Law Practice
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Handbid?

Honestly is very complicated to navigate Review collected by and hosted on G2.com.

What do you dislike about Handbid?

No limit when you create CODES and bad navigation Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid
(Original )

We are sorry to hear that you didn't have a great experience. We never want your fundraising to be complicated or difficult to navigate. We would love to hear more about your issues and to try to make it right. Please reach out to us at service@handbid.com if you would be willing to share your experiences. We would love to try to improve your future experience with Handbid.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about Handbid?

You customer support is absolutely incredible - Handling an auction can be very stressful and knowing I have quick access to kind and knowledgable customer support is essential. I would like to take this opportunity to shine a light on your representative Inga. I have had the pleasure of working with her for the past 2 years and I cannot stress enough that she in an invaluable resounce to your team. I would rate Inga 5 stars plus!! Review collected by and hosted on G2.com.

What do you dislike about Handbid?

generating the display sheets can be tricky. They dont print out in bulk Review collected by and hosted on G2.com.

Response from Stefanie Mason of Handbid

Thank you for your glowing review! We are thrilled to hear about your exceptional experience with our customer support, especially with Inga's assistance. (We love her too!) Your feedback about the display sheets not printing in bulk has been noted, and we will take a look at it. We are pleased to hear that Handbid's auction management has significantly reduced your stress. Thank you for being a valued Handbid user!

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Handbid?

Being able to number and separate sections so people can find their interests without searching through all the items. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

As the person uploading products, we use photos, so would be easier to have a "batch" upload feature on photos. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

Thank you for your review! I'm happy that you had good luck with our category sorting. We are working on the bulk upload of photos. This should come out before your next event! Thank you for pointing out this request.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Handbid?

silent auction tech platform ease of use Review collected by and hosted on G2.com.

What do you dislike about Handbid?

either or option: either a 1 time event with limited items OR the whole package ... no in between option Review collected by and hosted on G2.com.

Response from Stefanie Mason of Handbid

Thank you for sharing your positive experience with Handbid! We're happy to hear that Handbid has made it easier for donors to bid on items as this is our core focus when developing our apps and platform.