Guru Discussions

After our soft launch, users have adopted the concept and are excited about Guru. However, content contribution has dropped off. Any suggestions or ideas how to re-engage high content contribution?

The way the information is structured could be optimized for improve the speed to find any information in the system. Sometimes I see that Guru is too stiffled, and it is bad.

Would love to have any feedback on the types of questions, any formatting tips, or ideas for the must-have templates that a Support team could benefit from

I would like to understand how we can be more assertive about adherence when necessary to communicate to a large number of people.

Some products offer multi-lingual support languages. I am curious to know if that is the case for GetGuru and what are they.

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