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Guidewire ClaimCenter Reviews & Product Details - Page 3

Guidewire ClaimCenter Overview

What is Guidewire ClaimCenter?

Guidewire ClaimCenter is a claims management system that supports all lines of personal, commercial, and workers' compensation insurance.

Guidewire ClaimCenter Details
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Product Description

Guidewire ClaimCenter is a claims management system that supports all lines of personal, commercial, and workers' compensation insurance.


Seller Details
Seller
Guidewire
Year Founded
2001
HQ Location
San Mateo, California
Twitter
@Guidewire_PandC
4,728 Twitter followers
LinkedIn® Page
www.linkedin.com
3,538 employees on LinkedIn®
Ownership
NYSE: GWRE
Total Revenue (USD mm)
$742

DR
Overview Provided by:

Recent Guidewire ClaimCenter Reviews

Verified User
I
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"standardizes claim handling and claim data"
UI represents data structures and data models. This is how users begin to understand the data world.
SG
Sai G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Claim center"
Scalable, Robust, Rukes based, Activity based
Verified User
I
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"We use claim center for all of our claim processing"
The automated processing of claims is very seamless. The integration to other systems very seamless and customizable.
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0 people requested security information

Guidewire ClaimCenter Media

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37 Guidewire ClaimCenter Reviews

4.5 out of 5
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37 Guidewire ClaimCenter Reviews
4.5 out of 5
37 Guidewire ClaimCenter Reviews
4.5 out of 5

Guidewire ClaimCenter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Guidewire ClaimCenterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ramesh S.
RS
Associate Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Guidewire ClaimCenter?

User friendly,clean interface. Can easily figure out unknown areas. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Niche skill, so need more expertise to install and configure.Limited Databases are supported. Review collected by and hosted on G2.com.

Recommendations to others considering Guidewire ClaimCenter:

Good product for claims processing and related report generation and analysis. Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

Claims processing, report generation, security feature is there. Review collected by and hosted on G2.com.

Garrett W.
GW
Sr. Liability Claims Representative
Insurance
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Guidewire ClaimCenter?

ClaimCenter is very intuitive and easy to use. If you don't know how to do something, you can figure it out with ease. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Some things are a little quirky. The contacts screen can get a little complicated and our organization has had some issues with the built in assignment manager. Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

ClaimCenter has allowed us to focus more on claim and less on navigating the platform. Our employees are able to quickly and efficiently help out our customers. Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Guidewire ClaimCenter?

GUI is user friendly, less enhancements. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

This is best product to use, business needs met. Nothing bad to say about it. Review collected by and hosted on G2.com.

Recommendations to others considering Guidewire ClaimCenter:

Great product, go for it Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

Claims management Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Guidewire ClaimCenter?

I like the information all on one summary page Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Imaging system is weak. Most times I have to back out and into the program to get the image service to work. Review collected by and hosted on G2.com.

Recommendations to others considering Guidewire ClaimCenter:

None Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

It has a history of who has been in your file. Keeps people out of your file that does not need to be in your file. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Guidewire ClaimCenter?

Integrates all of the features that are needed for claims processing. Streamlines the process driving the flow of the next steps of the claim process. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Seems set up more for the physical damage side and not necessarily for the casualty adjuster. Review collected by and hosted on G2.com.

Recommendations to others considering Guidewire ClaimCenter:

We have had the company make multiple modifications to the software since we integrated it. So it is still customazible or you cause it as is. Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

Full switch from our own software to this out of the box version. We have a more streamlined process.It is driving customer satisfaction Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
(Original )Information
What do you like best about Guidewire ClaimCenter?

Easy to use Guidewire Claimcenter functionality to process claims .

Security features of Guidewire Claimcenter works best when there are hundreds of users using the Guidewire application.

Reporting functionality in Guidewire provides is very handy when you want to generate reports realtime and with very less development effort involved.

Integration of Guidewire with the other third party vendors is very effective .

Integrations with other Broker application.

Security of the data in the application. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Configuration of Guidewire Claimcenter needs very specialised skills in Gosu language.

Claimcenter Data model is not very easy to absorb when it comes to Migrating existing data in Guidewire.

Claimcenter support very limited relation databases like Microsoft SQL server , Oracle etc . .

Workers comp claims administration is not very streamlined in claim center. Review collected by and hosted on G2.com.

Recommendations to others considering Guidewire ClaimCenter:

Guidewire Claimcenter works best for the Property and Casualty and especially Workers Comp claims.

Claimcenter is expensive but streamlined the claims processing to very high extent. Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

Using Guidewire for the Property and Claims administration.

Workers Comp claims administration is very useful in Guidewire Claimcenter.

Claims processing is efficient and there is time and money savings using claims center.

Application downtime in claims centre is reduced.

ClaimCenter provides efficiencies in handling insurance claims and through its intuitive interface reduces clicks and processing time for documentation and financial transactions. Review collected by and hosted on G2.com.

Jesse M.
JM
Claims Learning and Development Specialist
Insurance
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Guidewire ClaimCenter?

ClaimCenter is highly customizable and easily integrated with our peripheral systems. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

The assignment and workload balancing tool are ineffective and unreliable. Review collected by and hosted on G2.com.

Recommendations to others considering Guidewire ClaimCenter:

Build a comprehensive assignment logic tool that would allow us to effectively balance workload across various departments and associates. Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

ClaimCenter allowed us to go from operating in 4 different claims systems down to one. The cost savings of not having to maintain multiple systems was huge. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Guidewire ClaimCenter?

Application Interface .

Integrations with all third part softwares .

Integrations with other Broker application.

Security of the data in the application. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Migration of existing data to the claim center is difficult.

Claim center does't support wide range of databases.

Workers comp claims administration is not very streamlined in claim center. Review collected by and hosted on G2.com.

Recommendations to others considering Guidewire ClaimCenter:

Claimcenter is expensive but streamlined the claims processing to very high extent. Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

Migrated the legacy claim application to Claim Centre for the Property and Casualty lines of business.

Claims processing is efficient and there is time and money savings using claims center.

Application downtime in claims centre is reduced. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Guidewire ClaimCenter?

Claim Center is very easy to use and intuitive. It is very easy to onboard a new associate with this platform. It also has very robust data collection capabilities and is highly customizable for differing business needs. Claim Center is also available in several languages. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Development can sometimes take time and the system needs to be built out in order for it to reach its full potential. Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

ClaimCenter provides efficiencies in handling insurance claims and through its intuitive interface reduces clicks and processing time for documentation and financial transactions. Review collected by and hosted on G2.com.

Verified User in Insurance
II
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Guidewire ClaimCenter?

* Ability to customize a lot of the out of the box features to fit our needs

* Ease of use

* Recent standardization with 9.0 that brings Policy Center, Billing Center and Claims Center under a singular architecture. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

* Need more out of the box integrations with common vendors that insurance companies interact with Review collected by and hosted on G2.com.

What problems is Guidewire ClaimCenter solving and how is that benefiting you?

* Replaced an age old Claims system with Claims Center.

* We are currently upgrading from 6.0 to 9.0 Review collected by and hosted on G2.com.