124 Growth Molecules, Customer Success Reviews
Overall Review Sentiment for Growth Molecules, Customer Success
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I truly appreciated the quick, effective strategies for managing time and communicating with customers. This program offered content in an engaging yet meaninful way with practical strategies that can be applied right away! Review collected by and hosted on G2.com.
I didn't find any part of the training not-useful. I'm excited to try the strategies offered to see how it will impact my daily work and performance with my team and customers. Review collected by and hosted on G2.com.
Courses, Content, Instructor, time spent for each class. The instructor was patient, knowledgeable and spent a lot of time go through questions that the team had Review collected by and hosted on G2.com.
Nothing at all. Growth Molecules is doing a great job in brining the concepts of the Customer Success world to a mock / training scenario which is very helpful Review collected by and hosted on G2.com.
Very experience and seasoned team of CS operators and professionals. The level of consultation and guidance is best in class. Review collected by and hosted on G2.com.
Our experience with them has been fantastic, nothing to write here. Review collected by and hosted on G2.com.
All of the content we had was so well researched and thought out. It led to great conversation and interaction. Review collected by and hosted on G2.com.
I wish we had more time, or more opportunities to get a bit deeper on topics with Annie! Review collected by and hosted on G2.com.
Their experience in customer success is refreshing. They offer valuable advice. I had the pleasure of working with Sabina and very much appreciated her passion for what she does. Review collected by and hosted on G2.com.
I can't think of anything I didn't like. Review collected by and hosted on G2.com.
“Learn the rules like a pro, so you can break them like an artist.”
― Pablo Picasso
Growth Molecules knows the rules. Better yet, they know when to break them. Review collected by and hosted on G2.com.
The price tag - to be clear, it's worth it! You're getting fractional leadership. And they're great about tailoring the package to your needs. But it will not be the cheapest option. It will be the fastest / best option. Review collected by and hosted on G2.com.
Informative, actionable, and interactive education course that helped upskill a new CS team. Breakout sessions around specific situations were tailored to our business and helped jumpstart playbook building process. Course check-ins, class notes, and examination helped solidify critical CS learnings. Review collected by and hosted on G2.com.
Our team enjoyed the interactive sessions and wanted more time on those. Review collected by and hosted on G2.com.
I just finished my level 2 customer success course, and I am very excited to put what I have learned into practice! I am looking forward to revamping my project goals to be a simple one-page sheet with measurable tasks! Review collected by and hosted on G2.com.
Classtime was too short! It was the perfect length of time for the material that was presented. I just found myself wanting to learn more! Making new connections across various industries was an incredible boost to my confidence as a CSM...I learned that my skills would be transferrable. Review collected by and hosted on G2.com.
I like that they don't use boring power points, but rather have live zoom sessions and electronic whiteboards so it's a much more engaging class. Review collected by and hosted on G2.com.
I'm not sure. It would be fun to meet everyone again from the class maybe for all students later or something. Review collected by and hosted on G2.com.
The instructors were so knowledgeable and helpful! They provide such great support and guidance through the courses. They made it really enjoyable and fun to be a part of. My classmates were great, we shared ideas, and best practices to make each out better! Review collected by and hosted on G2.com.
Nothing! Everything was very well set up, with the curriculum, assessments, and group sessions. Everything and everyone are there for your success! They want to see your growth! Review collected by and hosted on G2.com.
