124 Growth Molecules, Customer Success Reviews
Overall Review Sentiment for Growth Molecules, Customer Success
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I really emjoyed that the breakout prompts were created specificlly for our team's needs and the daily challenges we face so that we can collaborate together to come to the best possible solution. Review collected by and hosted on G2.com.
I wish this course was longer! I want to continue the learning with my colleagues and dive deeper into customer success best practices. Review collected by and hosted on G2.com.
I liked the live sessions and getting to work with an actual instructor versus just recording online videos/classes. Review collected by and hosted on G2.com.
Nothing, I think the course overall was extremely beneficial. Review collected by and hosted on G2.com.
Collaboration was key throughout the entire process, and Growth Molecules was always receptive to our suggestions, questions, and concerns. They are great partners who take the time to understand your needs and deliver tailored solutions that yield results.
The Client Success foundation sessions were manageable for our team to take on in addition to their current workload and the information provided was easy to digest and implement in their day-to-day activities. It was a great recap of Client Success basics that helped our team improve thier skills. Shannon, our instructor, was particularly outstanding! Her teaching style was engaging and informative, making the learning experience enjoyable.
Overall, Growth Molecules has been a great partner to us and our employee learning and development initiatives. Their collaborative approach, personalized content, and excellent instructors make them a standout partner in this space. Review collected by and hosted on G2.com.
We haven't found any downsides to work with Growth Molecules. They're constantly working on their platform and always willing to work with us to ensure they're delivering the right content to our team. Review collected by and hosted on G2.com.
I liked that each class was broken down into a helpful way to remember. Lots of acronyms, lots of examples. Review collected by and hosted on G2.com.
Trying to attend live classes was difficult, it was also hard to connect everything to current work but I do not feel as though that was Growth Molecule's issue. Review collected by and hosted on G2.com.
The program was very engaging, our instructor Annie was a great facilitator to get our group talking and discussing the main topics for the day. Review collected by and hosted on G2.com.
Not much to complain about, other than the platform module was little glitchy, one of my recordings oddly did not save. Review collected by and hosted on G2.com.
The Growth Molecules teams come with credibility! They really do understand the challenges of Customer Success. Review collected by and hosted on G2.com.
Timing can be difficult to carve out. I also think their website can be improved upon so it's easier to navigate to the next course / task. Review collected by and hosted on G2.com.
Growth Molecules training courses are focused on ensuring we provide the best experience for our customers. It was so easy to follow and incorporate into our daily tasks! Review collected by and hosted on G2.com.
There is literaly no downside to using this platform. It was great. Review collected by and hosted on G2.com.
It was obvious that a lot of preparation went into this training by our instructor. Everything she presented on through-out our training was relevant and helpful! Review collected by and hosted on G2.com.
There is nothing I disliked about this training. Review collected by and hosted on G2.com.
It was easy to customize the program working with our instructor, Annie, and we selected the courses that our team needed to build our skills in the most. The Growth Molecules team was flexible and worked with us on scheduling and incorporating our content into the courses. Review collected by and hosted on G2.com.
Not much to speak of here, sometimes the LMS was a little glitchy but that happens with tech tools. Annie was responsive and always made it right. Review collected by and hosted on G2.com.
I liked that there was no slide deck, and our live conversation mainly drove the presentation. Collaboration and active listening/learning were apparent throughout the entire session. Review collected by and hosted on G2.com.
The training was executed well, and the team was easy to work with. I really can not think of any critical feedback. Review collected by and hosted on G2.com.
