Grooper Reviews & Product Details

Grooper is very user friendly. I like the simple and quick processes through the batches, and I like the fact it reads the cover sheets, and I don't have to key which file to put the scan to for each scan. Being a law office, we have used several platforms for scanning, and Grooper, by far, has been my favorite. Review collected by and hosted on G2.com.

The only complaint I have about Grooper is that on larger scans, it sometimes gets hung up between processes, and I have to pause the scan and restart it, and sometimes it works, and sometimes I have to delete the batch and start over. Review collected by and hosted on G2.com.

Groope is very easy to navigate and work. It does a great job at scanning my files, I rarely have any issues with Grooper. Review collected by and hosted on G2.com.

There are times when Grooper does not respond when using it which slows down my scanning. i also do not really like tht you can not go back to a previous step if you get an error so you can fix it Review collected by and hosted on G2.com.

Grooper was very easy to learn and is easy to navigate. The scan time is very quick and of great print quality. Review collected by and hosted on G2.com.

I find the processing time to be slow. For me, it would be much more effective if the application didn't split my scan into separate invoice payments. If I scan several pages together, I intend for it to be in 1 invoice payment. Review collected by and hosted on G2.com.

Very efficient platform with tons of possibilities. Their service team is very knowledgeable and shares their knowledge. Reasonable pricing compared to competitors. Review collected by and hosted on G2.com.

The platform is very technical, and complex. Training is required to get comfortable, their support staff offers quality insight and support to ensure you get comfortable using the software. Review collected by and hosted on G2.com.

Grooper has the potential to drive many efficiencies in the organization. BIS stands by its product and provides great customer support. Review collected by and hosted on G2.com.

There are limited features to control the UI but this has improved in the latest version. Review collected by and hosted on G2.com.

Grouper has saved hundreds of man-hours in reviewing documents because of its ability to extract the information sought with a couple of clicks Review collected by and hosted on G2.com.

Grooper was most effective with typed data. Improvement needed with hand written data. Review collected by and hosted on G2.com.

The Grooper data processing platform has been invaluable to our organization through our transition to a paperless environment. Instead of manually scanning/batching hundreds of contract documents each week, we email .pdf sets of documents to a designated emailbox. The system identifies, separates, and indexes the various documents with incredible speed, security, and, most importantly, increased accuracy. The automation and OCR technology is state of the art and has saved us hours of labor. Review collected by and hosted on G2.com.

The Grooper system was difficult to set up for our particular organization. The transition was both time-consuming and labor-intensive due to the specific complexities of our internal IT structure. During the initial sale, we were also not advised that costly periodic upgrades are necessary approximately every 3 years. Additionally, it is important to note that paid participation in classes will be required in order to write future scripts/document recognition programming. Review collected by and hosted on G2.com.

There is a lot of flexibility and customization within the tool to allow for various use cases, not just an OCR tool. Review collected by and hosted on G2.com.

If you would like to stay current with software or take advantage of new functionality, the upgrades require reviewing and regression testing of current projects. Review collected by and hosted on G2.com.

One Platform to solve problems with all tools needed. Accuracy in data recognition and extraction is Very impressive.------------------------------------------------------ Review collected by and hosted on G2.com.

So far we have been very successful in addressing problems. Nothing to dislike!-------------------------------------------------------------------------------------------- Review collected by and hosted on G2.com.

Relationship with BIS Relationship with BIS Review collected by and hosted on G2.com.

Cost is challenging sometimes Cost is challenging sometimes Review collected by and hosted on G2.com.