109 Greenlight Guru Clinical Reviews
Overall Review Sentiment for Greenlight Guru Clinical
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Greenlight Guru Clinical has several noteworthy aspects contributing to a positive user experience.
The platform's ease of use stands out, providing an intuitive and user-friendly interface that facilitates seamless navigation and task execution.
Customer support is very good, and the response time is short (less than 24 hours).
The system has a rich set of features that enhance the platform's value, providing comprehensive capabilities for managing clinical trial data.
Being able to repurpose forms from your personal template library substantially reduces the time required to implement the eCRF for a new study.
Greenlight Guru Clinical has the capacity to integrate with diverse systems, leveraging its API capabilities.
We use the system daily, and we are very happy with it. Review collected by and hosted on G2.com.
Lack of pre-made templates, but this can be overcome by developing in-house templates.
CDISC standards have not been implemented yet. Review collected by and hosted on G2.com.
Easo of use, easy implementation and seamless integration with other important aspects of a clinical study (for instance the electronic patient diary). The system is responsive and quick. The customer support is excellent. Review collected by and hosted on G2.com.
Whilst the number of features is fine, some of the features still require fine tuning. These are just marginal improvements for a better experience and further streamline the system. For instance dates can not be included in row table fields, this forces to use free text fields which are prone to data entry errors, the randomization list export does not include subject numbers, the event of closing the study is not logged in the audit log (which is important as closing the study indicates the database lock), and I miss an site-related option to temporary disable enrolment at that site (currently the "subjects" permission needs to be removed from each collaborator). Review collected by and hosted on G2.com.
i am not sure at this moment. it has had more problems than my experience with redcap Review collected by and hosted on G2.com.
not user friendly for older particiapnts, they struggle with the 4 digit pins, they find it very difficult to fill out the surveys Review collected by and hosted on G2.com.
It is intuitive, easy to structure and use Review collected by and hosted on G2.com.
No good view of process, no way to print an overview of process, bad for all overviews in general. Everything has to be documented besides with a huge risk of error in case of change.
Missing submission versionning, before going into production. Review collected by and hosted on G2.com.
As someone who is responsible for training study teams on data entry and answering any related questions SMART-TRIAL saved so much of my time as the database is so intuitive and user-friendly that it barely requires any training and we get we rarely get any questions from people not knowing how to appropriately record something. Having worked on multiple EDCs same thing cannot be said for most others systems.
The customer support has been fantastic so far as well. Review collected by and hosted on G2.com.
The format in which data is exported could be improved from an operational oversight perspective rather than statistical analysis. It would be helpful to be able to create data reports that can be used in meetings with very little editing. Review collected by and hosted on G2.com.
The platform is simple and intuitive, and with the guidance of the excellent customer support team we were able to build a sophisticated edc system for our RCT. The features within the platform allows flexibility to build simple or complex trial processes and the functionality and ease of use for study participants is excellent. Review collected by and hosted on G2.com.
Some restrictions to the layout of forms, but the team were happy to work with us to overcome any issues. Review collected by and hosted on G2.com.
Platform is incredibly easy to use, the support team is very responsive and open to feedback as well. Easy to replicate survey designs across studies as well. Review collected by and hosted on G2.com.
Lack of subfeatures: lack of ability to recollect a survey from a participant without creating a new data event (ie to override the form) , lack additional eConsent signatures (ie database opt in), lack ability to organize participants by entry date rather than participant ID), etc.
Inability to log into the platform from two browsers (to review and enter data simultaneously) Review collected by and hosted on G2.com.
It is a relatively cheap build-it-yourself EDC that makes building a simple study a cinch. Their customer support is also extremely efficient! Review collected by and hosted on G2.com.
The platform is missing many features that most other EDCs now provide, including missing edit check features and data export features (no annotated CRF, subject CRF PDFs with audit trail, comment reports, SAS-ready files, etc.). Review collected by and hosted on G2.com.
User Friendly, easy to program, easy management of users. Good costumer support Review collected by and hosted on G2.com.
Audit trail is very cumbersome and not accessible easily, some pages do not allow to add queries (medications and AEs). Review collected by and hosted on G2.com.
The most helpful part is that there are individuals within the company always willing to help and advise where needed and in a timely manner. Review collected by and hosted on G2.com.
I would prefer that some features would be added (e.g., an overview of all projects and statuses within the platform) and sometimes that when you reach out to the general support email you would have a better estimate of when they will be replying back. Review collected by and hosted on G2.com.
