Show rating breakdown
Save to My Lists
Unclaimed
Unclaimed

Top Rated GoSurvey Alternatives

GoSurvey Reviews & Product Details

Rosana S.
RS
Redactor de contenidos web
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about GoSurvey?

It is simple to use, and it helps me get faster where I need to collect data for my organization because I can use it even when my internet connection fails, which is very often lately. Also, I can send the information to my coworkers faster. Review collected by and hosted on G2.com.

What do you dislike about GoSurvey?

The customer service can be slow and sometimes makes me wonder if there's a better way to get to the answers I need about the product. However, the product has been user-friendly so is something to not worry about. Review collected by and hosted on G2.com.

What problems is GoSurvey solving and how is that benefiting you?

Finally, I have been able to get the answers I needed, I was looking for feedback about the expectations our clients have and how can we improve in different areas of the organization. It has been a time saver to get to the mind of our customers. Review collected by and hosted on G2.com.

GoSurvey Overview

What is GoSurvey?

GoSurvey is the real time tool for measuring customer experience.

GoSurvey Details
Show LessShow More
Product Description

GoSurvey is the real time tool for measuring customer experience.


Seller Details
Seller
GoSurvey

Recent GoSurvey Reviews

Rosana S.
RS
Rosana S.Small-Business (50 or fewer emp.)
4.0 out of 5
"An amazing data collector solution"
It is simple to use, and it helps me get faster where I need to collect data for my organization because I can use it even when my internet connect...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"GoSurvey is super easy to use!"
What I like most about GoSurvey is the ease of use. So many competitors have confusing documents or steps for completion but GoSurvey makes it simple.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"GoSurvey"
I liked the engaging dashboard. Support team was also helpful which was good.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

GoSurvey Media

Answer a few questions to help the GoSurvey community
Have you used GoSurvey before?
Yes

2 out of 3 Total Reviews for GoSurvey

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
2 out of 3 Total Reviews for GoSurvey
4.2 out of 5
2 out of 3 Total Reviews for GoSurvey
4.2 out of 5

GoSurvey Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Construction
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about GoSurvey?

What I like most about GoSurvey is the ease of use. So many competitors have confusing documents or steps for completion but GoSurvey makes it simple. Review collected by and hosted on G2.com.

What do you dislike about GoSurvey?

Nothing! GoSurvey is great. It does what it's advertised. Review collected by and hosted on G2.com.

What problems is GoSurvey solving and how is that benefiting you?

GoSurvey is straight to the point. It gives me insight into how my performance is directly linked to production. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about GoSurvey?

I liked the engaging dashboard. Support team was also helpful which was good. Review collected by and hosted on G2.com.

What do you dislike about GoSurvey?

Just had some difficulties understanding the results of the survey but the support team was helpful and had quick responses. Review collected by and hosted on G2.com.

Recommendations to others considering GoSurvey:

Great support team if ever in any need so I recommend. Review collected by and hosted on G2.com.

What problems is GoSurvey solving and how is that benefiting you?

Creating reliable surveys that displays results how you want them. Review collected by and hosted on G2.com.

There are not enough reviews of GoSurvey for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Salesforce Service Cloud Logo
Salesforce Service Cloud
4.4
(5,607)
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
2
HubSpot Service Hub Logo
HubSpot Service Hub
4.4
(2,500)
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
3
LiveAgent Logo
LiveAgent
4.5
(1,509)
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
4
Heap | by Contentsquare Logo
Heap | by Contentsquare
4.4
(1,089)
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
5
UserTesting Logo
UserTesting
4.5
(748)
UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. 75 of the Fortune 100 companies rely on UserTesting to create insanely great customer experiences.
6
Glassbox Logo
Glassbox
4.9
(748)
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
7
Mouseflow Logo
Mouseflow
4.6
(678)
With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.
8
Nicereply Logo
Nicereply
4.5
(431)
Customer Satisfaction Survey, NPS & CES
9
Swell Logo
Swell
4.5
(372)
Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.
10
Aha! Logo
Aha!
4.4
(320)
Use the Aha! suite of tools — which includes Aha! Roadmaps, Aha! Ideas, Aha! Notebooks, and Aha! Develop — to build lovable software. Finally, product teams have everything they need to set strategy, crowdsource feedback, spark creativity, prioritize features, share roadmaps, manage releases, and streamline agile development in a seamlessly integrated environment.
Show More