Top Rated GoSky | AI-Powered Customer Success Platform Alternatives
(548)
4.4 out of 5
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DJ
Divyesh J.
Ast Manager IT
Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about GoSky | AI-Powered Customer Success Platform?
GoSky offers a variety of features that help manage customer interactions and analyze engagement effectively. The AI insights are quite helpful for prioritizing actions, and the platform’s layout makes it easy to navigate. It’s great to have so many tools in one place to streamline our customer success efforts. Review collected by and hosted on G2.com.
What do you dislike about GoSky | AI-Powered Customer Success Platform?
A major issue we face constantly is the "504 Gateway Timeout" error, which affects both me and my team on a regular basis. It disrupts our work and makes it difficult to rely on the platform consistently. This is especially frustrating during peak times when we're actively managing customer relationships. Although support is responsive, these recurring errors have been a major drawback, and we’d appreciate a more stable experience. Review collected by and hosted on G2.com.
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There are not enough reviews of GoSky | AI-Powered Customer Success Platform for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Qualtrics Customer Experience
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With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
2
Qualtrics CX for Contact Centers
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Qualtrics Contact Center XM enables organizations to understand customers like never before with the power of direct feedback and conversational analytics — all on one platform
3
Staircase AI by Gainsight
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Staircase AI is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customers' health, sentiment, journey events, risks, and opportunities.
4
Churn360
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Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.
5
involve.ai
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involve.ai organizes all customer data and interactions in a single dashboard so you can quickly predict customer health, stop customers from leaving, and expand them to increase revenue.
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Hook
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Hook's platform uses machine learning to accurately predict revenue growth in your customer base. We identify the accounts most likely to grow or churn and suggest the next-best actions for your team to take to drive revenue.
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Eclipse AI
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Eclipse AI is a plug n play tool that helps businesses understand the needs of their customers and respond with the right actions.
8
SupportLogic
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SupportLogic is a provider of AI (Artificial Intelligence) technology for Support Teams. Leveraging Natural Language Processing (NLP) and Machine Learning (ML) SupportLogic integrates with your CRM of choice to highlight your most pressing customer cases. Our customers see thousands of complex software cases logged through their support portal and SupportLogic allows them to practice a last-in-first out approach by comprehending what's in the ticket and placing the most critical issues in front of the right engineers. With SupportLogic organizations have been able to reduce their monthly escalations by 20% or more while increasing agent productivity by aligning cases with the right expertise.
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Solitics
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Solitics enables B2C brands to harness the power of ALL their data across all their data sources and create a personalized customer journey.
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Frame AI
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