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GoSky | AI-Powered Customer Success Platform Reviews & Product Details

GoSky | AI-Powered Customer Success Platform Overview

What is GoSky | AI-Powered Customer Success Platform?

GoSky is an AI-powered customer success platform designed for contextual data analysis, aimed at aiding B2B SaaS in proactively preventing churn rather than merely observing it.

GoSky | AI-Powered Customer Success Platform Details
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Product Description

Supercharge your B2B SaaS with insightful contextual data-driven analysis. It's time to proactively prevent churn, not just observe it.


Seller Details
Seller
GoSky
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

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Recent GoSky | AI-Powered Customer Success Platform Reviews

DJ
Divyesh J.Mid-Market (51-1000 emp.)
1.5 out of 5
"Good platform but frequent connectivity issues"
GoSky offers a variety of features that help manage customer interactions and analyze engagement effectively. The AI insights are quite helpful for...
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1 GoSky | AI-Powered Customer Success Platform Reviews

1.5 out of 5
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DJ
Ast Manager IT
Information Technology and Services
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about GoSky | AI-Powered Customer Success Platform?

GoSky offers a variety of features that help manage customer interactions and analyze engagement effectively. The AI insights are quite helpful for prioritizing actions, and the platform’s layout makes it easy to navigate. It’s great to have so many tools in one place to streamline our customer success efforts. Review collected by and hosted on G2.com.

What do you dislike about GoSky | AI-Powered Customer Success Platform?

A major issue we face constantly is the "504 Gateway Timeout" error, which affects both me and my team on a regular basis. It disrupts our work and makes it difficult to rely on the platform consistently. This is especially frustrating during peak times when we're actively managing customer relationships. Although support is responsive, these recurring errors have been a major drawback, and we’d appreciate a more stable experience. Review collected by and hosted on G2.com.

What problems is GoSky | AI-Powered Customer Success Platform solving and how is that benefiting you?

GoSky helps us stay organized with customer interactions, providing AI-driven insights that allow us to prioritize follow-ups and resolve issues proactively. The analytics and reports make it easier to identify trends in customer satisfaction, helping us improve our service approach. This has positively impacted our response time and overall customer satisfaction. Review collected by and hosted on G2.com.

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