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Google Cloud Dialogflow Reviews & Product Details

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud Dialogflow?

Using standard version of Google Cloud Dialogflow that is Dailogflow ES (standard). And effectively giving results in terms of features using for our projects client projects helping in conversational agents and bots using NLP capabilities of dialog flow, easu ti use and easy to setup or write simple codes using existing templates. Helping in reducing time in development for engineers. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Ease of uses and implementation of code and setup nothing as such dislikes but cost can be one factor for individual users. Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

Websites bot creations and live agent, most of the client projects requirements are meeting for developments. Review collected by and hosted on G2.com.

Google Cloud Dialogflow Overview

What is Google Cloud Dialogflow?

Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

Google Cloud Dialogflow Details
Product Website
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Product Description

Google Cloud Dialogflow is an end-to-end development suite for building conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.


Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,520,271 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
Ownership
NASDAQ:GOOG
Phone
+1 (650) 253-0000
Total Revenue (USD mm)
$182,527
Description

Organize the world’s information and make it universally accessible and useful.


Alena A.
AA
Overview Provided by:

Recent Google Cloud Dialogflow Reviews

Pawan Y.
PY
Pawan Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"Powerful but with Limitations for Advanced Use"
It's help us to build and deploy ml model. That lot helps us in our project.
Shashank A.
SA
Shashank A.Enterprise (> 1000 emp.)
4.5 out of 5
"Powerful , Yet can be complex for beginners"
It's very robust and has good NLP capabilities. It's very seamless in connecting with other google services
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Google Cloud Dialogflow Review for AI Chatbots"
Easy and helpful creation of Conversational Interface Development. It has a very accurate understanding of NLP.
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2 people requested security information

Google Cloud Dialogflow Media

Google Cloud Dialogflow Demo - Voicebots for customer service
Give customers 24/7 access to immediate conversational self-service, with seamless handoffs to human agents for more complex issues by building virtual agents and interactive voice response (IVR) that can perform tasks such as scheduling appointments, answering common questions, or assisting a cu...
Google Cloud Dialogflow Demo - Chatbots for B2C conversations
Connect with your customers on their preferred platform, at any time, from anywhere in the world. Whether your customers want to ask common questions or access specific information, text virtual agents offer an instant and satisfying experience for customers who want quick and accurate responses.
Google Cloud Dialogflow Demo - Compare Editions
For more features please go to https://cloud.google.com/dialogflow
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129 out of 130 Total Reviews for Google Cloud Dialogflow

4.4 out of 5
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Google Cloud Dialogflow Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Google Cloud DialogflowQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Humayun G.
HG
Software Associate • Applications Development • NetSuite Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud?

Google cloud function is a fantastic serverless computing service, that I've found useful for handling event-driven tasks. The simplicity is what I like most, without worrying about managing servers, just write your function, deploy and leave the rest to Google to handle it. It's extraordinary for lightweight tasks like processing real time events, automating workflow or integrating with other GC services. The scalability is also impressive, functions being able to scale automaticlly, reducing cost based on usage only, which actually is cost effective. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

Altough with all the postives, there are few drawbacks too. There is a long learning curve for someone wants to try. It's easy to set up simple functions, but things are tricky when it comes to managing complex project. Debugging and logging system is functional but clunky at times. Troublesome integrating with other ecosystem other than google. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

It's helping us to create integration between system like Netsuite, Shopify, ErpNext Frappe, Google Sheets. Other than that Authentication using Firebase authentication also customer engagemet through DialogFlow. We are using pub-sub for streamlining errors to centralised app, allowing us to overlook the execution of apps seamlessly. Review collected by and hosted on G2.com.

Mehta S.
MS
Development Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud Dialogflow?

Best thing was the ease of using it. It has best userfriendly Interface. Its like chatting with real person. And Its cross platform deployment feature. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

The only thing I dislike is its good for small scale application but the price esclate significantly. Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

I would require to pay for a agent who could sit and respond to users request for the business. Now with Dialogflow I have 24*7 AI chat bot available that understand users information and respond. And most importantly its multiplatform feature where I get more benefitted. Review collected by and hosted on G2.com.

Divyansh T.
DT
GATE Data Science Mentor
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud Dialogflow?

The best thing is the abundant resources and tutorials available to learn the concepts to use it. Also the platform provides the linkage to a lot of useful resources like whatsapp and web via tools that are not too hard to learn.

It is the go to tool to create chatbots without code and get your work done in quick time. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

The thing is that as being a developer I sometimes want to customise the solution to my own unique taste but that gets a bit limited because its a no code platform. Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

It helps to create chatbots that elevate user experiences by heling them assist in day to day tasks that would require some searching and time consumption otherwise. Review collected by and hosted on G2.com.

César Iván R.
CR
Especialista SEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud?

usamos google cloud para manejar la mayoria de nuestros servicios desde cloud API hasta compute engine, definitivamente el servicio es muy completo y al tener todo centralizado se nos facilita administrar cada plataforma, además el rendimiento es muy bueno y en general es un servicio sumamente completo. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

Algunos precios son un poco altos pero en general el servicio es excelente. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

su constante innovación en los servicios e infraestructura es clave y sin duda es el mayor beneficio, permite estar a la vanguardia en todos los aspectos Review collected by and hosted on G2.com.

Sneh S.
SS
Graduate Engineering Trainee
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Google Cloud?

I am working on Mahindra as cloud engineer , all use case that we have on our company I will work on , like deploy application on Compute instance , GKE and pass servcie cloud run also . and data analytic part : we used cloud composer , big query , data proc cluster .. as storage we use cloud spanner , gcs , sql .. at ui and servcie side google cloud is ok , Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

google cloud ui for IAM releted not good , speed also not good network side . google team need to work on documention also . google team aslo team to wrok on avilablity of instance on all region . Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

google cloud is like all cloud . it solve problem that we have on primise . but one thing on google those problem have on other cloud aws/azure .. they already solve it . Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud Dialogflow?

It is fascinating how easy to use it is and it's very helpful in user interaction Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Well honestly, I haven't found anything to dislike it yet Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

The AI chatbot feature that it provides is really helpful, specifically in the user experience thing. A real person doesn't have to sit behind the screen day in day out to now cater to virtual assistant that the chatbot can offer. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud Dialogflow?

Easy and helpful creation of Conversational Interface Development. It has a very accurate understanding of NLP. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

AI Agenting is a long way to go, google needs to develop more no-code styles and templates for variety of usecases Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

- Dialogflow CX and ES versions are very helpful

- Integration capabilities present for all kinds of devices

- APIs available which are helpful to create workflows Review collected by and hosted on G2.com.

Shashank A.
SA
Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud Dialogflow?

It's very robust and has good NLP capabilities. It's very seamless in connecting with other google services Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

It may be a bit overwhelming for beginners. Also needs some more optimization in features Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

Helped us automate customer interactions , reduced response time significantly and improved customer experience significantly. It has good NLP processing capabilities, helping our bots understand complex queries. Review collected by and hosted on G2.com.

Pawan Y.
PY
Data Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Google Cloud Dialogflow?

It's help us to build and deploy ml model. That lot helps us in our project. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

It's complex for beginners for use. And also difficult to use different tools. Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

Help in deploy ml model that helps in different projects.

It's provided various tool for deployment. Review collected by and hosted on G2.com.

Vishal S.
VS
Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud Dialogflow?

Very intuitive UI and easy to get started with. You can create an agent with natural language Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Not as advanced and customizable like new gen agent frameworks like crew AI Review collected by and hosted on G2.com.

What problems is Google Cloud Dialogflow solving and how is that benefiting you?

I was trying this to build a chatbot which supports multiple LLMs Review collected by and hosted on G2.com.