GoodUnited Pros and Cons

Good United has hired some really talented and smart individuals who clearly represent well Good United's product's and services. Review collected by and hosted on G2.com.

Depending on your budget, it may be tough to get off the ground with a limited budget, however, their team will try to do everything they can to get you off the ground. Review collected by and hosted on G2.com.

GU enables you to connect directly with social media users in a way that meets them exactly where they are without needing to leave the channel. I love the ability to create meaningful interactions with supporters on social media. Social fundraising is such a critical part of the next wave of donor engagement and conversational messaging is a key element in connecting with supporters. Review collected by and hosted on G2.com.

Data connection is a challenge--how do keep track of our messages in the CRM? Review collected by and hosted on G2.com.

Create a space for supporters to share their stories and fundraise on behalf of the org. Has a clear timeline/review process for approving materials. Can assist with creating design/graphics and copy. Review collected by and hosted on G2.com.

Very reliant on FB/Messenger functionality so when there's a tech problem, it's hard to pinpoint and solve quickly. Feels like the team can be disjointed a bit--everyone does something separate and they don't necessarily talk to one another/align internally so enhance strategy/tactics across functions. Review collected by and hosted on G2.com.

The team excels at helping you get set up and running fast toward that fundraising goal. We've had great timely communication and collaboration with the whole team. Review collected by and hosted on G2.com.

The nature of FB fundraising and a Challenge model comes with a steep lead generation cost but it's got some amazing long term advantages! We're on the front end of seeing exponential growth. Review collected by and hosted on G2.com.

GoodUnited does a great job at optimizing fundraising opportunities, staying up to date with Meta changes, & adapting their product to your needs. Review collected by and hosted on G2.com.

We have experienced growing pains when there have been staff changes, but they are good about holding themselves accountable to get on a better track. Review collected by and hosted on G2.com.

Support from the various teams - account management, creative, tech, community moderation - make it a true partnership with GoodUnited fully invested in our fundraising goals. Review collected by and hosted on G2.com.

It would be helpful to have more lead time for planning, but understand it's not always possible. Review collected by and hosted on G2.com.

Because of GoodUnited, we have this technology that allows us to have this amazing opportunity to get to know our supporters, tailor our messages to them personally, express our gratitude, and keep them informed. Review collected by and hosted on G2.com.

At times, technology hasn't quite caught up to all the things we'd love to do. Review collected by and hosted on G2.com.

GoodUnited's staff are always ready and excited to talk through new ideas and strategies and try new things. I truly feel like they are an extension of my team. Review collected by and hosted on G2.com.

We did not see the results we hoped for in our first challenge but I feel confident that we have identified what held us back and will use that moving forward. Review collected by and hosted on G2.com.