Goodshuffle Pro Reviews & Product Details

Integration with other software

Quickbooks

Website wish list Review collected by and hosted on G2.com.

Customer service

No phone to call when you have 5K spam emails

Can't get help on Holidays Review collected by and hosted on G2.com.

the fact that we can create an online brochure with images and good design without needing a design team is a huge benefit here. customer proposal with a quote & attractive images makes our offers stand out in their inbox. from where we belong, people barely focus on the good looks of a proposal, so yeah. makes us look professional Review collected by and hosted on G2.com.

as we haven't used it in depth or on a large scale operation. most things are sufficient. the only thing we would have greatly benefitted from would be more email templates Review collected by and hosted on G2.com.

This software is decent, but do not use this software. This is going to be a very honest review because I do not want ANYONE else to go through the TERRIBLE experience me and my team went through. After spending 6 months to analyze and research the best fit company, we chose Good Shuffle because it seemed like their support team was really on it. They emailed us daily, asking us if we were ready to sign on. And although, I knew they were trying to get a sale out of us, I did like the attention and led me to believe if there were issues while using the software, I would always have someone to call.

Oh boy, was I wrong. After signing up and processing my first transaction, I found out that, they charge 3.15% on transactions, not 2.9% like I was told when signing up. Then, when I approached their support team about this matter, they explained that this is their "pay out" fee.

I simply explained that no one had told me about any sort of pay out fee. I was told it would be 2.9% and that is all. They told me that they could not change this, got very defensive and even started crying on the phone. I feel like the crying was a clear sign that she had deceived us of this info, and now that we found it, she some what fell a part and realized their scam was up. After doing the math, this little extra percentage would cost my company an additional $9,000 a year to use their software. SO PLEASE BE AWARE of this extra fee. Review collected by and hosted on G2.com.

I then asked to speak with the manager so that I could cancel my membership. Mind you, we were fully commited to Good Shuffle, we had 4 members of our staff uploading/transferring over hundreds of invoices, paying a website designer to create us a new website, amongst many other things. Because of this fee that we weren't told about from the start, which would have been a deal breaker, I was not out thousands of dollars. Not just payment for the software, but for the labor spent to move us over to their software.

When we spoke to the manager over the phone, she said she would refund us for the remaining of the year, because she did admit their faults. She even explained that they are changing all ways that they advertise the fees now, because of the issues we went through, but the best part. She wasn't even willing to refund us for the month we used. Considering your team deceived us, admittedly, you would think they would be happy to reimburse us for the trouble.

I then received multiple emails about immediately needing to deactivate my account, or else I would lose all my data. We have hundreds of invoices to move out of their system + gathering all tax reports, etc.

They gave us absolutely no grace with a refund or transition period. These people are SCAMMERS!

Seriously though, watch out. I would NEVER recommend this to anyone in need of a new software. It is not worth the exhaustion, suffering and money. Take my word for it! Review collected by and hosted on G2.com.

Goodshuffle Pro is easy-to-use, a powerful management software with the best customer service that values your money. Goodshuffle Pro provides end-to-end solutions designed for Web App. Quoting and Accounting is too easy now , all thanks to this product. Review collected by and hosted on G2.com.

Overall I don't found anything which I don't like about this product, but It would be a cherry on the cake if we could have more customizability of auto emails and email templates. Review collected by and hosted on G2.com.

- Majorly the easiest way to handle the multiple tasks in one place

- Fast and easy integrations

- Best resources for understanding the system and working environment

- Strong Support team Review collected by and hosted on G2.com.

- There is nothing with I don't like about this tool Review collected by and hosted on G2.com.