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GoldMine Reviews & Product Details

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Pricing

Pricing provided by GoldMine.

Goldmine Premium - OWN IT

$26
per month

GoldMine Cloud

$55
per user per month

GoldMine Integrations

(1)
Integration information sourced from real user reviews.

GoldMine Media

GoldMine Demo - Constant Contact Integration
View campaign results for new and existing campaigns
GoldMine Demo - Campaign Management
Target the right contacts with a better understanding of your best customer
GoldMine Demo - Customer Service and Support
Improve client satisfaction and customer retention
GoldMine Demo - Microsoft Outlook Integration
Preview GoldMine information directly from Outlook; no need to switch back and forth
GoldMine Demo - Relationship Management
Easily and effectively manage every relationship in your business communit
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GoldMine Reviews (197)

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Reviews

GoldMine Reviews (197)

View 1 Video Reviews
3.7
197 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and robust reporting capabilities, which help manage customer relationships effectively. Many appreciate how it keeps all contact information organized and accessible, making it easier to track interactions and sales. However, a common limitation noted is the outdated interface, which can hinder user experience.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Shalini K.
SK
Director of Customer Success -Advisor
Mid-Market (51-1000 emp.)
"Seamless Integration, Competitive Pricing"
What do you like best about GoldMine?

I found the integration with GoldMine to be very easy and seamless, which helped me keep everything up to date. This made managing my schedule and ensuring we weren't falling behind much easier. I appreciated that GoldMine is intuitive, easy to navigate, and competitive compared to other industry leaders. The report-generating features are robust, providing structured data, and specific information. It integrates well with other tools like email and ZoomInfo. I'm thrilled with my experience using GoldMine as it simplifies my work life significantly. The competitive price and uncomplicated licensing are a huge plus, making it easy to implement and subscribe. The setup stood out too; it was seamless, and our IT team didn't experience any disruptions during the change. GoldMine did its thing in the background without issues. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

I think it needs to up its game with AI. The way AI is being leveraged a lot within other CRMs that are more costly, GoldMine needs to catch up a bit more. Leveraging current technology like AI would be great. Review collected by and hosted on G2.com.

Kassebaum G.
KG
"Tailored for B2B, Despite Navigation Hurdles"
What do you like best about GoldMine?

I like that GoldMine is a B2B sales-first CRM that doesn't force us to adapt our complex enterprise sales workflows to a generic tool. It's built exclusively for B2B sales and account management with deep customization, a pipeline-centric design, and automation that eliminates admin work. Every core feature addresses the unique pain points of B2B selling like inaccurate forecasting, missed follow-ups, and siloed client data. The initial setup was also functional and straightforward, which was a nice experience. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

Dense, non-intuitive navigation: The desktop UI has a steep learning curve for new reps—data is displayed in dense spreadsheets/forms, and common tasks (e.g., updating a deal stage, creating a follow-up task) require 3–4 clicks instead of one. This adds small but cumulative time waste for our team (we estimate ~30 mins/day per rep on clunky navigation). Review collected by and hosted on G2.com.

Michael B.
MB
COO
Small-Business (50 or fewer emp.)
"GoldMine Review"
What do you like best about GoldMine?

GoldMine Premium is an on-premise solution allowing for more administrative control. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

Email integration with Exchange Online. Review collected by and hosted on G2.com.

Brisa de Los Ángeles S.
BS
Independiente
Information Services
Small-Business (50 or fewer emp.)
"Excellent and reliable technical support"
What do you like best about GoldMine?

The technical support you provide is very good. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

I have had difficulties loading the homepage. Review collected by and hosted on G2.com.

Anand N.
AN
Business Development
Information Technology and Services
Mid-Market (51-1000 emp.)
"SOFTWARE IS GOOD MUST TRY"
What do you like best about GoldMine?

I am able to manage my all transaction in proper manner Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

UI and UX must be improved as per my understanding Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
"Outstanding Database Features That Impress"
What do you like best about GoldMine?

Database is excellent. Easy to use they section Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

Seems like the intherface is little old fashioned Review collected by and hosted on G2.com.

ML
Marketing Manager
Mid-Market (51-1000 emp.)
"We used Goldmine as a CRM before switching to ACT!"
What do you like best about GoldMine?

I liked that it kept all of our contacts in one place, and had stellar reporting. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

Could be difficult to use, and often times we found that duplicate leads were put into the system, and there was not an wasy way to ID this issue. Review collected by and hosted on G2.com.

SD
Mid-Market (51-1000 emp.)
"really helpfull in sales tracking"
What do you like best about GoldMine?

It is a perfect platform to track the business's financial and sales progress. It is awesome and easy to use. The filters and the contact list it maintain is really good tool in it. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

Its integration is literally complex and customer support is also not fast in my case. features need to be updated Review collected by and hosted on G2.com.

SK
Mid-Market (51-1000 emp.)
"Boost and Track Your sale and helps to enhance Customer service"
What do you like best about GoldMine?

It provides the feature to track and manage the sales pipeline. It provides the feature to schedule and track the task and appointments. It provides the feature of email marketing which helps to manage email for clients. Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

The customization option it provides is challenging and complex. It also creates difficulty to integrate with the existing system. Review collected by and hosted on G2.com.

EP
Especialista en Software y Aplicaciones
Small-Business (50 or fewer emp.)
"CRM Validation"
What do you like best about GoldMine?

it is possible to start, develop, and stimulate your sales, manage your time, and achieve your goals more easily Review collected by and hosted on G2.com.

What do you dislike about GoldMine?

So far, I don't see anything I dislike about the app. Review collected by and hosted on G2.com.

Questions about GoldMine? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is GoldMine used for?

Bruce B.
BB
Bruce Breitman
Last activity almost 6 years ago

I would like to hire people to make calls to gather information for my database w/o changing anythin

Pricing Options

Pricing provided by GoldMine.

Goldmine Premium - OWN IT

$26
per month

GoldMine Cloud

$55
per user per month
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GoldMine Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Data Import & Export Tools
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GoldMine