---
title: GoldMine Reviews
meta_title: 'GoldMine Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 198 reviews by the users' company size, role or industry
  to find out how GoldMine works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 198
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# GoldMine Reviews
**Vendor:** MacSonik  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 198
## About GoldMine
Build Enduring Relationships with GoldMine Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses. That’s why finding the right customer relationship management (CRM) software is so important. Your CRM solution needs to be powerful, easy to use and maintain, and affordable. Only Goldmine brings all those together in a package that’s perfect for small businesses. Over 1 million users have selected GoldMine to help them manage over one billion relationships and build enduring relationships that enable them to thrive. GoldMine’s robust capabilities and high ease-of-use deliver rapid time to benefit and return on investment. With GoldMine, you’ll: \* Improve effectiveness, accelerating your goal achievement up to 15%. \* Boost productivity \* Increase the number of deals Learn more at http://www.goldmine.com/



## GoldMine Pros & Cons
**What users like:**

- Users value the **automation capabilities** in GoldMine, streamlining complex B2B sales workflows and reducing administrative tasks. (1 reviews)
- Users appreciate the **easy customization** of GoldMine, enabling tailored solutions for complex B2B sales workflows. (1 reviews)
- Users appreciate the **easy setup** of GoldMine, making it a seamless start for complex B2B workflows. (1 reviews)
- Users value the **robust feature set** of GoldMine, tailored specifically for B2B sales and account management needs. (1 reviews)
- Users appreciate the **organization efficiency** of GoldMine, allowing them to manage all transactions seamlessly. (1 reviews)

**What users dislike:**

- Users experience **email integration issues** with Exchange Online that hinder effective communication and workflow. (1 reviews)
- Users struggle with the **steep learning curve** of GoldMine due to its dense and non-intuitive navigation. (1 reviews)
- Users find the **navigation non-intuitive** , leading to frustration and significant time wasted on common tasks. (1 reviews)
- Users feel that the **UI and UX must be improved** as it complicates their experience with GoldMine. (1 reviews)
- Users find the **time-consuming navigation** frustrating, causing significant delays in daily tasks and overall efficiency. (1 reviews)


## GoldMine Discussions
  - [I would like to hire people to make calls to gather information for my database w/o changing anythin](https://www.g2.com/discussions/12417-i-would-like-to-hire-people-to-make-calls-to-gather-information-for-my-database-w-o-changing-anythin) - 1 comment, 1 upvote
  - [When will the winmail.dat issue be fixed?](https://www.g2.com/discussions/12394-when-will-the-winmail-dat-issue-be-fixed) - 1 comment, 1 upvote
  - [How do I access "the community" in future?](https://www.g2.com/discussions/12358-how-do-i-access-the-community-in-future) - 1 comment, 1 upvote
  - [Is there a true cloud version of this yet?](https://www.g2.com/discussions/is-there-a-true-cloud-version-of-this-yet) - 1 comment, 1 upvote

- [View GoldMine pricing details and edition comparison](https://www.g2.com/products/goldmine/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-25+00%3A42%3A36+-0500&secure%5Bsession_id%5D=000bb0db-a00d-40a7-acf3-96982fe55782&secure%5Btoken%5D=a4a80fc894ea031932f0040b52a66256f4b3aff61f3a206d830769372a45d7dc&format=llm_user)
## GoldMine Integrations
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)

## GoldMine Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Lead Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top GoldMine Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,675 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,276 reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,049 reviews)