GOFRUGAL RetailEasy Pros and Cons

Easy to sell / buy with good facilities of multiple payment gateways.

CRM and Inventory management become so easy on it. Review collected by and hosted on G2.com.

There is some limitations in customisation. Review collected by and hosted on G2.com.

Though there are very limited sets of likeable and distinguishable qualities in Gofrugal, they are trying to improve the features regularly with patch and feature updates. Also, they have recently developed a set of new add-ons that are supposed to help in different aspects of emerging necessities in different retail types, including delivery tracking, fleet management, collection on delivery, etc. Review collected by and hosted on G2.com.

In a retail scenario, any business has two primary objectives: sales and customer satisfaction and retention. One customer is only satisfied if he gets outstanding services along with the actual product he is purchasing. Gofugal has set up everything correctly but has devastated its customer service through only chat service. Some care executives have a minimal idea about the core software and possess limited capacity to understand customer requirements during any support incident. Most customisations involve two-way cost, one is to analyse the condition, and then a development fee will be calculated. Suppose a customer finds out the development fee is out of budget for any customisation. In that case, the initial cost incurred in feasibility analysis goes down the drain. Looks pretty unprofessional in dealing with old and existing customers. Review collected by and hosted on G2.com.

Gofrugal Retail Easy software is easy to use and lots of reports available to see the business process.

Easy billing and inventory maintance, GST filling, centralised connectivity, offline billing if server connection got disconnected due to environment issue, etc., Review collected by and hosted on G2.com.

accounting is not in effective way to operate, there is some issue, very worst customer support. Review collected by and hosted on G2.com.

Gofrugal POS is a Hybrid Point of Sales Solution this are very Helpfull for Retailers like us, Helping Distribution and Billing Routines and Automated/API Intigrated Finacial Transaction

Service was Very good Software can be host on-Premises nor Cloud Support

Inventory Module allows to genrate Inventory report and fill orders of customer and set automated ordering

Users can be Access to central based Customer Base (like we can map customer details/requirment upon previous Transaction history with a track of our Branch sales and Order record.

.Annual / Semi Annual licence based

.Andriod & IOS Mobile App

.Support through Mobile call / Mail Based Review collected by and hosted on G2.com.

.Customer service or Support is Very Bad

.Even in chat they assured regarding resolving Issue

.Tickets are rearly close if we raised some are still open and unresolved

.Bad margin calculation Review collected by and hosted on G2.com.

It's cloud based and is compatible with mac os too Review collected by and hosted on G2.com.

UI is something which is concerning here Review collected by and hosted on G2.com.

Using this software was great because it's a user friendly software, has an easy interface, and the software support and training was good too Review collected by and hosted on G2.com.

There's nothing I can think of that makes me dislike the software! Review collected by and hosted on G2.com.

Feature-rich, reliable and affordable retail solution. Review collected by and hosted on G2.com.

need the expertise to run the pos smoothly and support is not satisfactory Review collected by and hosted on G2.com.

Best RetailEasy software for SME customers - Very Strong in Architecture, Flexible in operational aspects controlling, Mobile App solutions and user friendly. Review collected by and hosted on G2.com.

A bit lacking with Centralized Accounts if the customer has more than 10 outlets where entries sync and reports generation are very slow (ex. Day Book, P&L or Trial Balance reports etc..). Review collected by and hosted on G2.com.

Gofrugal is a good start up software for a retail setup.it has all solutions Review collected by and hosted on G2.com.

It is not scalable to the next level, you will quickly outgrow gofrugal Review collected by and hosted on G2.com.

Simple and easy to use

It does fast and very accurate billing

Keeps very good inventory data. Review collected by and hosted on G2.com.

It meets all our requirements and we haven't seen any disadvantages. Review collected by and hosted on G2.com.