We love that Goformz is easy to use in the field. Review collected by and hosted on G2.com.
Only downside is when you do not have cell service, but once you are back in service there are no issues. Review collected by and hosted on G2.com.
219 out of 220 Total Reviews for GoFormz
Overall Review Sentiment for GoFormz
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GoFormz has made it possible for our Inspections to go digital. I just uploaded our form and prepared some dropdown boxes. I made space to add all the picture I want and room for notes. I added current jobsites to a Data Source and the inspection process is super streamlined. As soon as I complete the inspection, it automatically sends me a copy. It is date stamped and editable. Then I can forward it to all necessary parties. What used to take hours of paperwork and tracking takes mere minutes. Review collected by and hosted on G2.com.
I am not the most tech savvy person, so I had some struggles with setting up the form to do what I wanted. Fortunately, customer service is very responsive. Review collected by and hosted on G2.com.
The system is very easy to set up and run across our company. We use GoFormz to create forms to be signed off by clients on a daily basis, allowing us to save out as PDF forms for easy processing. A huge range of features that allows users to make in depth editable forms. The system works brilliant with form trasnfers allowing myself as an admin to transfer forms that are required to specific users and take control back once complete. Review collected by and hosted on G2.com.
If forms could be organised into folders as well as the templates this would make it easier to organise, although there will likely be a logistical reason why this is not possible. If the product could be a little bit cheaper as well it would make it easier to allow further implementation across the company. Review collected by and hosted on G2.com.
Our business started out using paper making tons of copies, sending our traveling technicians with only paper copies to perform jobs. Since we singed up with GoFormz, it makes it easier on us as the office personnel and the traveling techs to view specific jobs and make sure certain fields/boxes are filled out before they leave that location. We have a different work order for each job they do, so GoFormz makes it easy for us to upload the correct work order and obtain information from that specific job without getting confused with other jobs. Our techs have not complained about anything with GoFormz at all, and trust me, they like to complain. Anytime that we've run into something we thought was an issue, we used the customer support and had immediate response and immediate help. We use this on a daily basis as this is literally part of our job completion process. Review collected by and hosted on G2.com.
The only thing we've noticed as a down side to GoFormz is when the app needs updating on the techs ipads, it tends to not sync at all, but as soon as they update the app, it all works properly. Review collected by and hosted on G2.com.
Working with an existing PDF form to turn it into a mobile app with the relevent work flow was easy to do with the help of the suppot team both at the onboarding stage and once we were up and running. The form was easy to implement with the team and will save time due to the high frequency of use.
We started with a simple idea though the number of features available has enabled us to create a sophisticated method of collecting data from site and integrating it into our head office systems Review collected by and hosted on G2.com.
As yet i have not found anything i dislike and any issues we have come across were always solved by the support team Review collected by and hosted on G2.com.
This forms software is exactly what I've been looking for years. My technicians can perform safety inspections on equipment and provide a report back to the customer and me instantly. Their support staff in particular, Dan Crozier, has been outstanding. Review collected by and hosted on G2.com.
Nothing, it answers my needs absoluyely perfectly. Review collected by and hosted on G2.com.
We used to do every single traceability form in all of my stores by hand. It was a long process and not to mention having to also date all products, so we needed a solution to make the traceability portion of it quicker and save us some time. It has made the process in all 6 of my stores so much more efficient and quicker. And I can also manage/monitor all of the forms remotely from my laptop to make sure it's all being done correctly! Review collected by and hosted on G2.com.
It's perfect for my needs in all of my stores! Review collected by and hosted on G2.com.
Easy to set up forms and templates. Can upload our current forms or create new ones. Review collected by and hosted on G2.com.
Workflows are tricky in setting up, but the GoFormz staff is helpful. Review collected by and hosted on G2.com.
Most I like about GoFormz is that connects all the Formz in one location, all devices Review collected by and hosted on G2.com.
Service, we as a UK customer we have to wait till USA are starting working day in order to ask something, Review collected by and hosted on G2.com.
GoFormz can be a bit tough to get ahold of somebody. But once I got through to our account manager Rami, he has always been there to help through whatever issue we are having. It is a fantastic tool that allows us to save an incredible number of labor hours every year. It frees up our people to do more of what they love and less of what they don't. Review collected by and hosted on G2.com.
1. Help page is very little help
2. Need to get a real person on the phone to recieve quality support.
3. Very tough to get number two the first time, but once you have your account managers contact info - I found ours to be great. Review collected by and hosted on G2.com.
