Glympse PRO
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Glympse PRO
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5.0 out of 5 stars
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Glympse PRO Reviews & Product Details

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Matt R.
MR
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Glympse PRO?

I love using Glympse PRO most for letting my customers know when I am headed to them. This helps them to also see my status and they can track when I will arrive. This helps to prevent no-shows and to time arrivals just right. Review collected by and hosted on G2.com.

What do you dislike about Glympse PRO?

I cannot wait to see integrations with Glympse PRO! Right now, they lack in that area so I have to do exports and imports to easily provide this service for my customers. I use Calendly and my Outlook/Google Calendar and would love integrations to those to easily send the tracking information to my appointments. Review collected by and hosted on G2.com.

What problems is Glympse PRO solving and how is that benefiting you?

Glympse PRO solves some of the manual communication with clients to update them on your status, if you are running late, etc. It benefits me for reducing questions I have to answer. Review collected by and hosted on G2.com.

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Glympse PRO Overview

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What is Glympse PRO?

Glympse PRO is for small businesses that need a reliable location-sharing and customer notification solution. It offers a cost-effective, easy-to-use online tool that enhances and improves operations without the need to purchase an expensive enterprise-level platform. We provide your customers with a stress-free experience by automatically sharing and communicating the location of your technician while they are on the way to your customers via tailored and professional text/email messages. This also significantly decreases the calls to your business with questions like “Where is my technician?” or “When will the technician be here?". Glympse PRO doesn’t require software or tools to be in place before you start using it. Our software can easily be accessed through any browser or our Glympse PRO mobile app (Apple and Android).

Glympse PRO Details
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Glympse PRO Community
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Product Description

Glympse PRO is for small businesses that need a reliable location-sharing and customer notification solution. It offers a cost-effective, easy-to-use online tool that enhances and improves operations without the need to purchase an expensive enterprise-level platform. We provide your customers with a stress-free experience by automatically sharing and communicating the location of your technician while they are on the way to your customers via tailored and professional text/email messages. This also significantly decreases the calls to your business with questions like “Where is my technician?” or “When will the technician be here?". Glympse PRO doesn’t require software or tools to be in place before you start using it. Our software can easily be accessed through any browser or our Glympse PRO mobile app (Apple and Android).

Seller Details
Seller
Glympse
Year Founded
2008
HQ Location
Seattle, US
Twitter
@Glympse
3,418 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Owen V.
OV
Overview Provided by:
Owen Valdez

Recent Glympse PRO Reviews

Kartik K.
KK
Kartik K.Mid-Market (51-1000 emp.)
5.0 out of 5
"An essetial app for my business"
User-Friendly App that works. Great customer service.
Read more
Matt R.
MR
Matt R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Love the depth this adds to my business!"
I love using Glympse PRO most for letting my customers know when I am headed to them. This helps them to also see my status and they can track whe...
Read more
Aaron W.
AW
Aaron W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Effective Means of Increasing Customer Communication & Managing Expectations"
As a real estate photographer in the busy Phoenix market, I'm constantly juggling appointments with both agents and homeowners. Glympse Pro provide...
Read more
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Glympse PRO Media

Glympse PRO Demo - Glympse PRO Dashboard
The Glympse PRO Dashboard provides a distinct benefit for office staff, as they get a glimpse of the true operational benefits of having your technicians share their on-the-way location with your customers.
Glympse PRO Demo - Glympse PRO Order Tab
The “Orders Tab” gives an overview of upcoming orders, scheduled orders and past orders. There is a filter capability at the top of the row to allow for data information filters and narrowing a search, such as an order description/number, name of a staff member, an order description, etc.
Glympse PRO Demo - Glympse PRO Technician Tab
In the “Technicians” tab, technicians can be added into the system, searched by name, email, or their role in the organization.
Glympse PRO Demo - Glympse PRO Insights Tab
The “insights'' tab shows data collected and compiled by Glympse PRO. Important information such as deliveries completed, delivered canceled, customer feedback, and a graph of the average daily volume can be viewed in this tab with a detailed breakdown of each of the data insights, by clicking on...
Glympse PRO Demo - Glympse PRO Customize Tab
The Glympse PRO experience seen by customers can be branded and personalized by clicking on the “Customize” tab. The company’s logo (in .png, .jpg or .svg) can be uploaded so the brand can be displayed when customers click on their unique URL link received in their text notifications. Colors that...
Glympse PRO Demo - Glympse PRO Preview Tab
The preview tab displays exactly what customer will see. The preview tab can be used to experiment with logos and color schemes.
Answer a few questions to help the Glympse PRO community
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3 out of 4 Total Reviews for Glympse PRO

5.0 out of 5
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3 out of 4 Total Reviews for Glympse PRO
5.0 out of 5
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3 out of 4 Total Reviews for Glympse PRO
5.0 out of 5
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Aaron W.
AW
Photographer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Glympse PRO?

As a real estate photographer in the busy Phoenix market, I'm constantly juggling appointments with both agents and homeowners. Glympse Pro provides an excellent means of keeping customers up-to-date on my estimated arrival time. This in turn enables them to be better prepared for my arrival, reducing my own on-site time needed to stage and shoot the property which helps me to stay on track for the next appointment. Review collected by and hosted on G2.com.

What do you dislike about Glympse PRO?

Although entering appointments in via the website is a breeze, the UI layout in the iOS app seems a little clunky. In particular, I've accidentally marked myself as arrived simply by tapping the button while shuffling from one app to the next. Overall this is a minor issue that I'm sure will be addressed in future releases. Review collected by and hosted on G2.com.

What problems is Glympse PRO solving and how is that benefiting you?

Glympse Pro allows me to focus on driving rather than texting customers with updated arrival times between appointments. Allowing customers to track my trip enables them to be better prepared for my arrival, cutting down on the extra time needed to help stage and photograph a property. This time savings helps keep me on track for future appointments. Review collected by and hosted on G2.com.

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Kartik K.
KK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Glympse PRO?

User-Friendly App that works. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about Glympse PRO?

There are ideas for improvement that they are very open to and will likely implement. Review collected by and hosted on G2.com.

What problems is Glympse PRO solving and how is that benefiting you?

Our customers constantly call asking where and when the technician is coming. This has significantly reduced with Glympse Pro Review collected by and hosted on G2.com.

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Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Glympse PRO?

Glympse driver tracking is incredibly valuable to our customers as well as our internal operation tracking. Reporting helps us identify areas of improvement. Review collected by and hosted on G2.com.

What do you dislike about Glympse PRO?

The app is getting refined all the time. So issues are resolved quickly and the development team is quick to respond. Review collected by and hosted on G2.com.

What problems is Glympse PRO solving and how is that benefiting you?

Transparency outside the office through driver tracking. Gives the the insight into our efficiency. Review collected by and hosted on G2.com.

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Glympse PRO