--- title: Glad to Have You Reviews meta_title: 'Glad to Have You Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Glad to Have You works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 5 scale: '5' date_modified: '2025-10-31' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Glad to Have You Reviews **Vendor:** Vrbo **Category:** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging) **Average Rating:** 3.7/5.0 **Total Reviews:** 5 ## About Glad to Have You Glad to Have You hospitality mobile app provides guests all the information they need about your vacation rental and integrates with your property management software (even if it's not a HomeAway Software product). By developing the latest automated technology; designing simple, user-friendly mobile app interfaces; and focusing on ways to improve guest experience, we've developed Glad to Have You to make your life easier and improve your guests' stay. ## Glad to Have You Reviews ### 1. very good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Glad to Have You?** I like how easy it is to use the marketplace. **What do you dislike about Glad to Have You?** Honestly, there is nothing I didn't like about the experience. **What problems is Glad to Have You solving and how is that benefiting you?** I would say that the user experience is great. ### 2. Slightly Confusing, but contains a lot of helpful info for Guests **Rating:** 3.0/5.0 stars **Reviewed by:** Allison T. | Lead Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Glad to Have You?** Contract building and retention. Ability to list regulations by specific property **What do you dislike about Glad to Have You?** Difficult to find a specific regulation/piece of contract **Recommendations to others considering Glad to Have You:** Nothing will be fixed/changed on software as it is being phased out per their support team. **What problems is Glad to Have You solving and how is that benefiting you?** Guest contract management, Guest assistance (wifi passwords/gate codes) ### 3. Perfect for vacation rentals **Rating:** 4.5/5.0 stars **Reviewed by:** Mitchell Z. | Guest Ambassador , Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Glad to Have You?** GTHY is the quickest and easiest way to relay information to guests, and is crucial if information changes frequently. Glad also easily integrates with kaba making it very easy to use especially when managing almost 600 properties, it takes the overwhelming part of the job out of my hands. **What do you dislike about Glad to Have You?** The online interface can be slow, especially when guests are on the phone. **What problems is Glad to Have You solving and how is that benefiting you?** This is the quickest and easiest way to ensure guests have the most up to date and realtime information regarding their vacation. It is also really easy to send out push notifications to all guests, guests staying in a specific area or building, or even in a specific home of announcements, activities, or last minute maintenance work that will be ongoing at their property. ### 4. A lot of lost potential **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Glad to Have You?** We typically use the product for guest portal/app access and door codes. It's very hard to layout and provide relevant information in a clean manner. **What do you dislike about Glad to Have You?** It's impossible to display the information in a useful manner, it's not user-friendly. **Recommendations to others considering Glad to Have You:** Update the layout abilities for house info. **What problems is Glad to Have You solving and how is that benefiting you?** Guests are able to use the app to get their access code as well as information regarding the home. ### 5. Handy management of queries **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2018 **What do you like best about Glad to Have You?** Very good interface - visibility is good and user-friendliness is certainly a plus. You can quickly navigate the main menu and manage the messages fast. **What do you dislike about Glad to Have You?** Using the web interface is very different and the menu options seem like it's a completely different app/usability. it would be good to harmonise the two closer. **Recommendations to others considering Glad to Have You:** Good interface to communicate with your customers. **What problems is Glad to Have You solving and how is that benefiting you?** My small business uses the app regularly to respond to the queries and messages from prospective clients. It's important to be able to react fast and send a reply within an hour from the query. ## Glad to Have You Discussions - [What is Glad to Have You used for?](https://www.g2.com/discussions/what-is-glad-to-have-you-used-for) - [View Glad to Have You pricing details and edition comparison](https://www.g2.com/products/glad-to-have-you/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+15%3A36%3A25+-0500&secure%5Bsession_id%5D=7b1c5313-3751-44a0-a0cc-63e3a9aa88a1&secure%5Btoken%5D=67e458aebd76661b478fccbe8b14e0792bab62c6adf4bcc07e026d41afea447b&format=llm_user) ## Glad to Have You Features **Agentic AI - Guest Messaging ** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Glad to Have You Alternatives - [Trumpia](https://www.g2.com/products/trumpia/reviews) - 4.4/5.0 (55 reviews) - [Canary Technologies](https://www.g2.com/products/canary-technologies/reviews) - 4.8/5.0 (23 reviews) - [Medallia Concierge](https://www.g2.com/products/medallia-concierge/reviews) - 4.6/5.0 (14 reviews)