Glad to Have You
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Glad to Have You
By Vrbo
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3.7 out of 5 stars
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Glad to Have You Reviews & Product Details

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Glad to Have You Overview

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What is Glad to Have You?

Glad to Have You hospitality mobile app provides guests all the information they need about your vacation rental and integrates with your property management software (even if it's not a HomeAway Software product). By developing the latest automated technology; designing simple, user-friendly mobile app interfaces; and focusing on ways to improve guest experience, we've developed Glad to Have You to make your life easier and improve your guests' stay.

Glad to Have You Details
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Product Description

Glad to Have You hospitality mobile app provides guests all the information they need about your vacation rental and integrates with your property management software (even if it's not a HomeAway Software product). By developing the latest automated technology; designing simple, user-friendly mobile app interfaces; and focusing on ways to improve guest experience, we've developed Glad to Have You to make your life easier and improve your guests' stay.

Seller Details
Seller
Vrbo
Year Founded
2010
HQ Location
Austin, Tx
Twitter
@vrbo
36,748 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
PP
Overview Provided by:
Paige Phillips

Recent Glad to Have You Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"very good experience"
Me gusta lo facil que es de usar el marketplace
Read more
AT
Allison T.Mid-Market (51-1000 emp.)
3.0 out of 5
"Slightly Confusing, but contains a lot of helpful info for Guests"
Contract building and retention. Ability to list regulations by specific property
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"A lot of lost potential"
We typically use the product for guest portal/app access and door codes. It's very hard to layout and provide relevant information in a clean manner.
Read more
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Glad to Have You Media

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5 Glad to Have You Reviews

3.7 out of 5
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5 Glad to Have You Reviews
3.7 out of 5
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3.7 out of 5
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Glad to Have You?

Me gusta lo facil que es de usar el marketplace Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

En verdad no hay nada que no me haya gustado de la experiecia. Review collected by and hosted on G2.com.

What problems is Glad to Have You solving and how is that benefiting you?

Diría que la experiecia de usuario, es grandiosa. Review collected by and hosted on G2.com.

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Admin Approval Link
AT
Lead Marketing Associate
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Glad to Have You?

Contract building and retention. Ability to list regulations by specific property Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

Difficult to find a specific regulation/piece of contract Review collected by and hosted on G2.com.

Recommendations to others considering Glad to Have You:

Nothing will be fixed/changed on software as it is being phased out per their support team. Review collected by and hosted on G2.com.

What problems is Glad to Have You solving and how is that benefiting you?

Guest contract management, Guest assistance (wifi passwords/gate codes) Review collected by and hosted on G2.com.

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Mitchell Z.
MZ
Guest Ambassador
Hospitality
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Glad to Have You?

GTHY is the quickest and easiest way to relay information to guests, and is crucial if information changes frequently. Glad also easily integrates with kaba making it very easy to use especially when managing almost 600 properties, it takes the overwhelming part of the job out of my hands. Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

The online interface can be slow, especially when guests are on the phone. Review collected by and hosted on G2.com.

What problems is Glad to Have You solving and how is that benefiting you?

This is the quickest and easiest way to ensure guests have the most up to date and realtime information regarding their vacation. It is also really easy to send out push notifications to all guests, guests staying in a specific area or building, or even in a specific home of announcements, activities, or last minute maintenance work that will be ongoing at their property. Review collected by and hosted on G2.com.

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Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Glad to Have You?

We typically use the product for guest portal/app access and door codes. It's very hard to layout and provide relevant information in a clean manner. Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

It's impossible to display the information in a useful manner, it's not user-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering Glad to Have You:

Update the layout abilities for house info. Review collected by and hosted on G2.com.

What problems is Glad to Have You solving and how is that benefiting you?

Guests are able to use the app to get their access code as well as information regarding the home. Review collected by and hosted on G2.com.

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Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Glad to Have You?

Very good interface - visibility is good and user-friendliness is certainly a plus. You can quickly navigate the main menu and manage the messages fast. Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

Using the web interface is very different and the menu options seem like it's a completely different app/usability. it would be good to harmonise the two closer. Review collected by and hosted on G2.com.

Recommendations to others considering Glad to Have You:

Good interface to communicate with your customers. Review collected by and hosted on G2.com.

What problems is Glad to Have You solving and how is that benefiting you?

My small business uses the app regularly to respond to the queries and messages from prospective clients. It's important to be able to react fast and send a reply within an hour from the query. Review collected by and hosted on G2.com.

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Glad to Have You Categories on G2
Guest Messaging
Guest Messaging

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