GitBook Reviews (197)

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Reviews

GitBook Reviews (197)

View 1 Video Reviews
4.8
198 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise GitBook for its intuitive interface and clean design, which make creating and organizing documentation straightforward. The platform's seamless integration with GitHub and real-time collaboration features enhance teamwork and efficiency. However, some users note that advanced customization options can be limited, which may restrict more complex design needs.

Pros & Cons

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MK
Michał K.
Small-Business (50 or fewer emp.)
"I use GitBook to create websites."
5/5
What do you like best about GitBook?

GitBook is a very intuitive tool, making work very easy and enjoyable. It allows you to save time. Currently, I can't imagine working without it. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Sometimes when creating content, starting an edit request, there is no way to undo it. Review collected by and hosted on G2.com.

Verified User in Maritime
UM
Verified User in Maritime
Small-Business (50 or fewer emp.)
"Gitbook is Intuitive to use, well organized, and looks great"
5/5
What do you like best about GitBook?

The organization of the pages is great. I like that pages can have there own subpages, rather than everything needing to be in a folder. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I wish there was a keyboard shortcut for code blocks, and that the code blocks didn't have " // Some code" inside because it only has to get removed every single time I use one. Review collected by and hosted on G2.com.

Kelly B.
KB
Kelly B.
Technical Writer - GBI Pinnacle Training
Mid-Market (51-1000 emp.)
"The excellent help docs for GitBook are a lifesaver"
5/5
What do you like best about GitBook?

If you do not have a strong development background, helping an internal team for a huge tech giant can be daunting. And its a weird area to try to find help. I used GitBook to create user docs for a new iternal platform and the help docs from GitBook made it possible. Thank you! Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothng so far! Everything has worked great and they are super interested in making their product as useful as possible you. Just reach out and find out. Review collected by and hosted on G2.com.

Nilesh A.
NA
Nilesh A.
CTO
Small-Business (50 or fewer emp.)
"Great Product for Public documentation"
4.5/5
What do you like best about GitBook?

It was super helpful to create documentation for the usage of our product, IT has good integration GA so we can track events, and change management is super easy. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I think it can improve the tracking and where people are not int Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"I used it to document development projects. Very user-friendly interface."
4.5/5
What do you like best about GitBook?

Of all the features, for me the most interesting is the API endpoint documentation. With a very friendly interface, we can easily understand the routes, attributes and responses. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Using Swagger as a reference, it would be interesting to add the opportunity to make HTTPs calls through the documented endpoints. Review collected by and hosted on G2.com.

Martin T.
MT
Martin T.
CEO & Founder Guppyware Softwareentwicklung
Small-Business (50 or fewer emp.)
"Simple and useful documentation system"
5/5
What do you like best about GitBook?

Gitbook makes it easy to create and maintain online product documentation. The good UI-editor combined with markdown-syntax offers good productivity and rich usability. I also like the github-sync, so all my documentation is additionally persisted in my favorite source-code-repository-system. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I am only missing the german translations for the documentation ui. Review collected by and hosted on G2.com.

Scott T.
ST
Scott T.
Senior Public Health Technologist
Mid-Market (51-1000 emp.)
"Great tool to share knowledge across our teams"
5/5
What do you like best about GitBook?

GitBook provides a clean design and easy-to-use tools to establish a knowledge base for our remote team. It was a no-brainer for us. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing comes to mind. If you are looking for a knowledge mgmt tool for your team, this is an excellent choice for most scenarios. Review collected by and hosted on G2.com.

Ricardo R.
RR
Ricardo R.
Master Thesis
Small-Business (50 or fewer emp.)
"Good but can be better"
3.5/5
What do you like best about GitBook?

The easy way to set up and starting a collaborative workflow for writing tasks like documentation Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Some behaviours are not too well documented and in general instructions and documentations are scarce, could be better to have a guide to create a book step by step Review collected by and hosted on G2.com.

AS
Angel-Mario S.
Small-Business (50 or fewer emp.)
"A great documentation platform period"
5/5
What do you like best about GitBook?

The way it makes documentation so easy!! Review collected by and hosted on G2.com.

What do you dislike about GitBook?

The little banner in the sidebar. It could be a little bit smaller or somewhere else like the footer. Review collected by and hosted on G2.com.

Ronak S.
RS
Ronak S.
Manager, Computational Biology
Enterprise (> 1000 emp.)
"Easy for multiple-projects across a team"
4/5
What do you like best about GitBook?

Ease of use.

The connection between GitHub and Gitbook to easily sync and write

Page level permissions

Templates make it easy to start.

Page Analytics

Public and Private option Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Better documentation will enable user to write more clean docs and help make use of the powerful functionalities of the platform to full extent Review collected by and hosted on G2.com.