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218 Gist Reviews
4.6 out of 5
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Overall Review Sentiment for Gist
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JS
Jornes S.
Designer
Small-Business(50 or fewer emp.)
What do you like best about Gist?
Gist has a complete marketing solution that provides a live chat, email marketing solution and chatbot solution that engages customers more with us. Review collected by and hosted on G2.com.
What do you dislike about Gist?
I can only place the chat widget on 1 site unless I upgrade. That's ridiculous. Review collected by and hosted on G2.com.
AA
Verified User in Automotive
Small-Business(50 or fewer emp.)
What do you like best about Gist?
Integration was super smooth through Segment. Everything just worked and my support team was able to give support through the Live Chat in no time. Pricing is much more accesible then Intercom and all-in-all it was an easy switch. Review collected by and hosted on G2.com.
What do you dislike about Gist?
The UI could be a bit friendlier and easier to navigate. It seems a bit cramped, since they stuff a lot of features into one solution. Review collected by and hosted on G2.com.
JT
Jonathan T.
Co-Founder
Small-Business(50 or fewer emp.)
What do you like best about Gist?
I really appreciate how well the live chat works. I can send GIFs, reply by email, it's very well done. I really appreciate the mobile app for chat - it allows me to help customers no matter if I'm at my desk or not. Review collected by and hosted on G2.com.
What do you dislike about Gist?
I would appreciate a few more of all of Gist's features and settings available in the mobile app, but I understand that it's just a chat app - a good one at that. Review collected by and hosted on G2.com.
JV
Jesus V.
Founder
Small-Business(50 or fewer emp.)
RS
Rini S.
Inside Sales Representative
E-Learning
Small-Business(50 or fewer emp.)
What do you like best about Gist?
Gist chatting tool is awesome and it has great with their workflows and so on. Sequences can be used for cold reach outs. Review collected by and hosted on G2.com.
What do you dislike about Gist?
The bot chat flows can be much better. There are a few issues with the tool which need to be addressed in a timely manner. Review collected by and hosted on G2.com.
UC
Verified User in Computer Software
Small-Business(50 or fewer emp.)
What do you like best about Gist?
8 powerful tools to increase my business. GIST is the perfect tool to handle automation: marketing, support, knowledge base, forms, bots, tracking and much more. Your perfect ally! Review collected by and hosted on G2.com.
What do you dislike about Gist?
I do not dislike anything. GIST has a LOT of functions and it's not always so easy to understand which tool to use for a specific goal. They have many article and videos, but I would suggest to add more documentation for advanced functions and scenarios. The support team is always available and ready to help though. Review collected by and hosted on G2.com.
YS
Yasser S.
Founder
Small-Business(50 or fewer emp.)
CO
Caio O.
O
Small-Business(50 or fewer emp.)
What do you like best about Gist?
CRM + LiveChat + Automation + Knowledge base in a single tool! Review collected by and hosted on G2.com.
What do you dislike about Gist?
Despite of language support other than English on the LiveChat, it does not have the same when conversations are transfered to email conversations. Review collected by and hosted on G2.com.
JJ
Joshua J.
Director
Small-Business(50 or fewer emp.)
What do you like best about Gist?
Excellent onboarding resources and helpful support chat to get everything set up and running smoothly. Review collected by and hosted on G2.com.
What do you dislike about Gist?
If you have multiple organisations on your account, it can get a bit confusing with the admin. Review collected by and hosted on G2.com.
PS
Pablo S.
Diseñador Web
Small-Business(50 or fewer emp.)
What do you like best about Gist?
The comfort of having all the tools to make good use of email marketing and the ease of being able to optimize the work. Review collected by and hosted on G2.com.
What do you dislike about Gist?
so far the functions are very advantageous for me and I don't find a negative point Review collected by and hosted on G2.com.
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