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Gist Features
What are the features of Gist?
Platform
- Performance and Reliability
Email Marketing
- Email and Mobile Preview
- Manage Email Lists
- Building and Personalizing Emails
- Sending Outbound Emails
Communication
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
Internal Use
- Customization
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox
- Customer Profiles
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Gist Categories on G2
Filter for Features
Platform
Internationalization | Based on 32 Gist reviews. | 83% (Based on 32 reviews) | |
Performance and Reliability | As reported in 46 Gist reviews. | 90% (Based on 46 reviews) |
Integration
Data Import & Export Tools | This feature was mentioned in 37 Gist reviews. | 86% (Based on 37 reviews) | |
Integration APIs | This feature was mentioned in 32 Gist reviews. | 85% (Based on 32 reviews) | |
CRM Integration | Integrates with CRM software, which can help provide context to your mailing lists. 29 reviewers of Gist have provided feedback on this feature. | 82% (Based on 29 reviews) | |
Social Media Integration | Integrates with Social Media platforms, which can help expand your reach. This feature was mentioned in 29 Gist reviews. | 82% (Based on 29 reviews) | |
E-Commerce Integration | As reported in 23 Gist reviews. Integrates with e-commerce platforms, which can link directly to your online store. | 76% (Based on 23 reviews) |
Email Marketing
Email and Mobile Preview | Based on 45 Gist reviews. Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues. | 90% (Based on 45 reviews) | |
Manage Email Lists | List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences. This feature was mentioned in 46 Gist reviews. | 87% (Based on 46 reviews) | |
High-Volume Sending | Ability to send thousands of unique, personalized emails per second. 34 reviewers of Gist have provided feedback on this feature. | 84% (Based on 34 reviews) | |
Building and Personalizing Emails | 44 reviewers of Gist have provided feedback on this feature. | 88% (Based on 44 reviews) | |
Sending Outbound Emails | As reported in 44 Gist reviews. | 88% (Based on 44 reviews) | |
Manage Email Deliverability | This feature was mentioned in 42 Gist reviews. | 84% (Based on 42 reviews) | |
Automated Email Responses | As reported in 38 Gist reviews. | 89% (Based on 38 reviews) | |
Multi-user Account | Enables multiple users to login to the same account to maintain a single account for your entire marketing team. This feature was mentioned in 38 Gist reviews. | 86% (Based on 38 reviews) | |
Surveys | Ability to send secure and personalized survey invites to your contact list. 26 reviewers of Gist have provided feedback on this feature. | 81% (Based on 26 reviews) |
Reporting & Analytics
Basic Reporting | 39 reviewers of Gist have provided feedback on this feature. | 83% (Based on 39 reviews) |
Self-Service Experience
Knowledge Base | Based on 37 Gist reviews. Provides a repository of information that can be used by those seeking support. | 86% (Based on 37 reviews) | |
Searchable Articles | As reported in 36 Gist reviews. Makes articles in the knowledge base searchable on the web. | 86% (Based on 36 reviews) | |
Mobile Optimization | Based on 22 Gist reviews. Optimizes the customer self-service experience on mobile devices | 83% (Based on 22 reviews) | |
Personalization | Based on 24 Gist reviews. Gives the user targeted, personalized results based on their activity or preferences | 81% (Based on 24 reviews) |
Self-Service Platform
Branding | Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. 27 reviewers of Gist have provided feedback on this feature. | 77% (Based on 27 reviews) | |
Automation | Automates some or all operation related tasks This feature was mentioned in 23 Gist reviews. | 84% (Based on 23 reviews) | |
Artificial Intelligence | As reported in 18 Gist reviews. Utilizes artificial intelligence to improve workflows or customer experiences | 72% (Based on 18 reviews) | |
Integrations | Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools This feature was mentioned in 25 Gist reviews. | 78% (Based on 25 reviews) |
Communication
Pop-up Chat | Based on 151 Gist reviews and verified by the G2 Product R&D team. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. | 93% (Based on 151 reviews) | |
Notifications | Based on 145 Gist reviews and verified by the G2 Product R&D team. Delivers notifications to both sides of the conversation. | 91% (Based on 145 reviews) | |
Targeted Emails | Based on 133 Gist reviews and verified by the G2 Product R&D team. Sends automated emails to further engage clients and potential clients. | 87% (Based on 133 reviews) | |
In-App Messaging | Based on 112 Gist reviews and verified by the G2 Product R&D team. Allows for live chat to be enabled within the app for customer help. | 91% (Based on 112 reviews) | |
Co-Browsing | Allows agents to join a customer's browser session and navigate through the website with them. 26 reviewers of Gist have provided feedback on this feature. | 70% (Based on 26 reviews) |
Internal Use
Customization | Based on 143 Gist reviews and verified by the G2 Product R&D team. Allows users to customize chat colors, text, logos, and branding. | 83% (Based on 143 reviews) | |
Conversation Archiving | Based on 131 Gist reviews and verified by the G2 Product R&D team. Archives conversations in a separate location for later reference. | 89% (Based on 131 reviews) | |
Lead Development | Based on 124 Gist reviews and verified by the G2 Product R&D team. Enables employees to denote potential customers. | 87% (Based on 124 reviews) | |
Knowledge Base | Based on 114 Gist reviews and verified by the G2 Product R&D team. Establishes a knowledge base for employee reference during conversations. | 87% (Based on 114 reviews) | |
Team Inbox | Based on 124 Gist reviews and verified by the G2 Product R&D team. Provides a central location for help requests, helping employees respond sooner. | 86% (Based on 124 reviews) | |
Customer Profiles | Based on 137 Gist reviews and verified by the G2 Product R&D team. Allows for the creation of profiles for contacts and customers. | 86% (Based on 137 reviews) |
Design and Customization
Pre-Designed Templates | Provides pre-designed themes and templates for pop-up messages 18 reviewers of Gist have provided feedback on this feature. | 81% (Based on 18 reviews) | |
Pop-Up Types | Offers a variety of different pop-ups such as opt-in forms, welcome mats, top bars, CTAs, etc. 21 reviewers of Gist have provided feedback on this feature. | 80% (Based on 21 reviews) | |
No-Code Customization | Allows users to customize pop-up designs through a drag-and-drop editor or other no-code interface This feature was mentioned in 19 Gist reviews. | 83% (Based on 19 reviews) | |
Mobile Optimized | Based on 19 Gist reviews. Pop-ups are optimized to display correctly on mobile devices | 83% (Based on 19 reviews) |
Campaigns
Targeting | Based on 21 Gist reviews. Ability to target specific visitors based on referrer, geo-location, cookies, or previous history | 85% (Based on 21 reviews) | |
Triggered Campaigns | Ability to trigger time-based or behavior-based pop-up campaigns This feature was mentioned in 21 Gist reviews. | 85% (Based on 21 reviews) | |
Analytics | Measure and visualize campaign performance and conversion rates This feature was mentioned in 20 Gist reviews. | 83% (Based on 20 reviews) |
Integrations
CRM/Email Integrations | Based on 19 Gist reviews. Integrates with popular CRMs and email marketing software | 84% (Based on 19 reviews) | |
E-Commerce Integrations | Integrates with e-commerce platforms 15 reviewers of Gist have provided feedback on this feature. | 73% (Based on 15 reviews) | |
Social Media Integrations | Integrates with social networks This feature was mentioned in 15 Gist reviews. | 86% (Based on 15 reviews) |
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