Customer level insights enabling the business to take decisions Review collected by and hosted on G2.com.
Not easy to understand for new users, takes time to adapt Review collected by and hosted on G2.com.
9 out of 10 Total Reviews for Gigya Customer Identity Management Platform
Overall Review Sentiment for Gigya Customer Identity Management Platform
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Gigya Customer Identity Management provides an array of integration options. It takes some time to get used to and fully understand. Review collected by and hosted on G2.com.
It lacks flexibility and ease of use, as an identity provider. Were currently exploring options as we plan on replacing it in the future. Review collected by and hosted on G2.com.
Get to know about customer, building better relationship with customer. Organizing data of customer in one place Review collected by and hosted on G2.com.
Password policies and reset issue was there at the start Review collected by and hosted on G2.com.
It is a great tool where customer identity and access management can we monitored and help to create schemas which are useful to protect the customer identity credentials Review collected by and hosted on G2.com.
There is nothing that I dislike gigya tool. It could be more user friendly and user interface could be better for the users and back end developers and team who uses Review collected by and hosted on G2.com.
Its capacity to consolidate in one platform a single sign on solution, social login, distributed data centres to adhere specific local legislations, full traceability for audit vault and compliance on data protection (I.e Gdpr).
Decent capacity on progress profiling. Review collected by and hosted on G2.com.
Being a SAP product is not cheap, certain integrations may require some complexity so you need tech support. Watch-out the plug-in library and evaluate pros and cons of using the standard connectors. Review collected by and hosted on G2.com.
It could be helpful in case you need to collect a huge amount of data about your user. Data such as custmer's organizations, lead source, marketing consent, subscriptions. But I do not recommend to use it. Review collected by and hosted on G2.com.
It's clunky and buggy. API is a mess. You have to use relatively heavy third-party scripts to use it. Our team had a lot of issues with performance. The interface is ugly, and it's very hard to find any information. Integration with Salesforce is failing all the time. Review collected by and hosted on G2.com.
Que su soporte lo brinda la empresa SAP. Eso transmite confianza pues es una empresa reconocida a nivel internacional. En mi país Colombia la mayor parte de empresas usa ese software Review collected by and hosted on G2.com.
Lo que no me gusta de la plataforma de gestion de identidad del cliente de Gigya son los costos de transaccion para su uso, ademas que no es facil descargar el software Review collected by and hosted on G2.com.
Gigya Customer Identity Management Platform is a powerful CIAM tool with multi layered access and authorization extensibility. Features such as ECPM, RaaS etc. with different federation policies provide a seamless Customer Experience. Review collected by and hosted on G2.com.
The B2B console comes up with some limited functionalities with which user may struck to create a organizational hierarchy with multiple policies associated. That is where tool can improve and provide a full fledged seamless implememtation for B2B consumers as well. Review collected by and hosted on G2.com.
Very flexible and user friendly CIAM platform. Designed to help with User Experience but having the backbones to fully customize it with APIs and SDK Review collected by and hosted on G2.com.
There are other platforms out there with more flexible APIs Review collected by and hosted on G2.com.
Gigya is offered as part of SAP Customer Data Cloud. SAP Gigya is an amazing CIAM (customer identity and access managemen) solution with features such as social login, user registration, and customer profile management.
We have integrated SMC ( SAP Marketing cloud) with Gigya and it offers near real-time permission-based customer profiling Review collected by and hosted on G2.com.
SAP Gigya offers many integration options which is a nice thing but it also means that the product can become pretty complex to manage. And in order to make full use of the product, it has to be integrated with other applications. Review collected by and hosted on G2.com.
