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Giftsenda Reviews & Product Details

Bolor N.
BN
Business Operations Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Giftsenda?

It's great platform for companies to reward employees and customers that are international as well as reward several hundred different people with one click of a button. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

The only thing to dislike about Giftsenda is the shipping fee of $19 which is a bit high compared to amazon's free delivery, however, the gift options are really good. Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

We have a lot of customers around the world that we wish to reward a few times a year, however, due to their location it is hard to send them a gift as well as gift them a meaningful prize. The platform allows us to select from a wide array of great gifts as well as provide a safe and reliable delivery method. Review collected by and hosted on G2.com.

Giftsenda Overview

What is Giftsenda?

Giftsenda is an international corporate gifting platform, designed to enable Marketing, Sales, Human Resources, and Customer Experience teams to break through the noise and make meaningful business connections. Our top-rated platform enables businesses to send personalized gifts, rewards and SWAG to employees, clients and leads worldwide in just a few clicks. Dream up a campaign online and we’ll deliver gifts in over 200 countries using digital and direct mail delivery methods. Through CRM and HRM integrations and automations businesses can incorporate gifting as part of their workflows. Our tracking capabilities enable users to see the ROI reports of each gifting campaign in your dashboard. This platform is the go-to tool for businesses looking to improve their brand image, increase customer and employee loyalty and retention, and build a strong sales pipeline. For those that are not looking to commit to long-term platform use, there is the option to launch once-off gifting campaigns.

Giftsenda Details
Product Website
Languages Supported
English
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Product Description

Giftsenda's global scale gifting and direct mail platform provides access to wide variety of gifts in more than 200 countries coupled with intuitive automation tools and CRM integration.

How do you position yourself against your competitors?

Giftsenda sets itself apart by combining cutting-edge technology with personalized, human-enabled service. We don’t just provide a platform; we offer a partnership, tailoring our support to meet each customer’s unique needs.

Our platform allows businesses to create custom gift or swag campaigns that can be sent to over 200 countries in a single campaign, saving time and reducing international shipping costs. With powerful integrations for CRMs and HRMs, companies can streamline their gifting and rewards processes, eliminating manual work and creating a seamless experience.

What truly makes us different is our commitment to personalization. Our team works closely with customers to ensure every campaign aligns with their goals, delivering meaningful experiences to recipients.

Giftsenda isn’t just about sending gifts - it’s about creating connections, enhancing engagement, and simplifying global gifting, all with a personal touch.


Seller Details
Seller
Giftsenda
Company Website
Year Founded
2020
HQ Location
Arlington, US
Twitter
@GiftsendaGifts
333 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Description

Giftsenda is an online gifting platform that specializes in delivering thoughtful gifts and personalized experiences to recipients across various locations. The website offers a wide range of products, including flowers, gourmet baskets, and unique gift items, catering to various occasions such as birthdays, anniversaries, and holidays. With a focus on convenience and customer satisfaction, Giftsenda provides reliable delivery services, allowing users to easily send gifts to loved ones no matter the distance.


Marianne F.
MF
Overview Provided by:

Recent Giftsenda Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Platform for sending gifts to clients and partners around the world!"
Great Platform for sending gifts to clients and partners around the world with variety of gifts for them to choose! Giftsenda does all the work ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Customer support, effective and efficient!"
Variety of options, kind and helpful customer support, cost effcient and ease of use.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent platform whether you're sending gifts to one person or 1,000!"
I was able to use it without any monthly cost or minimum commitment!
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Giftsenda Media

Giftsenda Demo - Choose a Sending Method
Choose from a variety of ways to deliver gifts globally.
Giftsenda Demo - Show Gifts Based on the Location
Create gift invites that display a gift selection based on teh recipient's location.
Giftsenda Demo - Recipients Can Choose Gifts
Let recipients choose their own gifts with online gift invites.
Giftsenda Demo - Reporting
See in depth reports on your gifting activities.
Giftsenda Demo - Easily Manage Campaigns
Use the campaign dashboard to manage all aspects of your campaign
Giftsenda Demo - International Gift Catalog
Choose from a wide variety of gifts to send worldwide.
Play Giftsenda Video
Play Giftsenda Video

Official Downloads

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18 out of 19 Total Reviews for Giftsenda

4.8 out of 5
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18 out of 19 Total Reviews for Giftsenda
4.8 out of 5
18 out of 19 Total Reviews for Giftsenda
4.8 out of 5

Giftsenda Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GiftsendaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Giftsenda?

Great Platform for sending gifts to clients and partners around the world with variety of gifts for them to choose!

Giftsenda does all the work with an amazing service! they assisted me with every issue or inquiry.

I love Giftsenda software - very easy to use and you can track all of your gifts process :)

Thank you guys!

Inbar. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

I can't really think of somthing I didn't like about Giftsenda :) Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

Handling all of the gifts shipping Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftsenda?

I was able to use it without any monthly cost or minimum commitment! Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Navigating the platform felt a little roundabout at times, but I was able to figure it out. Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

We wanted to send gifts to business partners, but we didn't want to send them emails asking for their delivery address. We wanted to come off as professional and sharp. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftsenda?

Working with the team at Giftsenda was a joy! Shout out to Lu and Ivan who went above and beyond to ensure things went smoothly for our team. I appreciated the support on integration, as well as the ease around sourcing products that may not originally be available, allowing us to be creative in our work. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Excited to see Gifstenda expand in terms of their UI and designs with the emails. Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

Allowed us to ship gifts across multiple countries and supplement our ABM campaigns. Review collected by and hosted on G2.com.

Clyde C.
CC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftsenda?

My deepest gratitude for the exceptional service and partnership that you provided to our company during the organisation of Christmas Hampers for our remote workers. This was our first time undertaking such a project, and your support made it a resounding success.

I would like to extend a special thank you to Lu Kutukeeva, who played a pivotal role in facilitating the entire process. Lu's dedication, attention to detail, and unwavering commitment to ensuring a seamless experience truly impressed us. Your expertise and guidance were invaluable, and we are incredibly grateful for your efforts.

From the initial planning stages to the final delivery, your team demonstrated professionalism, efficiency, and a genuine desire to meet our unique requirements. The quality of the hampers exceeded our expectations, and the personalised touches added an extra layer of thoughtfulness that our remote workers truly appreciated.

Your team's responsiveness and willingness to go above and beyond to accommodate our needs were remarkable. The open lines of communication and prompt assistance throughout the entire collaboration made us feel supported and confident in our decision to partner with Giftsenda.

Our heartfelt appreciation to the entire Giftsenda team for their hard work and dedication. We are thrilled to have had the opportunity to work with you and look forward to future collaborations.

Once again, thank you for making our first experience with Christmas Hampers a memorable one. We wish you continued success and a joyous holiday season. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

I did not experience any downsides with Giftsenda. Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Giftsenda?

Variety of options, kind and helpful customer support, cost effcient and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

There is no dislike to highlight about Giftsenda. Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

Sending worldwide gifts convieniently and cost effectively! Review collected by and hosted on G2.com.

Norma M.
NM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Giftsenda?

I wasn't a long standing customer, just someone who needed a solution to a relatively small problem. Giftsenda was able to meet my expectations and provided great customer service and support to make sure the project went off without a problem. It was easy to use, and implementation was a breeze for our project. I was very impressed with the customer service I received, and continue to receive, and plan on utilzing them again in the future. A great product and great service! Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

I did not experience any downsides with Giftsenda. Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

Prizes for workplace contests to people outside of our workgroup - we had done a contest for employees children and wanted to be able to send age appropriate gifts which was not possible on the platform we were using at that time. Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the great review, Norma! We appreciate your support and look forward to working with you again.

Valerie M.
VM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftsenda?

I have nothing but good reviews about Giftsenda.They've helped my team to send gifts to clients around the world with ease.

The customer service is fantastic.They will go above and beyond to deliver to our team or clients, and have fast response times. Shoutout to Lu who has worked quite closely with our team

I'd highly recommend!

Valerie Mhere Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

There are a few countries we would like to see more variety of options for gift vouchers in other countries Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

Gifting our international client base Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the great review, Valerie! We will definitely keep your recommendation regarding the gift vouchers in mind. We appreciate your support.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftsenda?

Lots of international options (outside of the US). Really like all the different metrics and info for the gifts. Customer service is extremely responsive and resolves issues quickly Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Newer platform so several bugs. Gift selection isn't as polished even though it has lots of options Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

Gift platform Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the review! We are constantly working on updates to provide a smooth platform experience for our customers, and apologize if you experienced any bugs. We appreciate your support and hope to work with you again soon.

BC
Quality Assurance
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Giftsenda?

They have everything from personalized items to experiences, which is fantastic. The only thing I suggest is making the dashboard more user-friendly for access to gift descriptions. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

There are options for customizing and personalizing gifts. There are limited features, for managing loyalty programs and employee gifting within the platform. Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

Giftsenda solves the problem of spending time searching for and sending gifts by taking care of everything. This benefits my business by saving me time. Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the review! We are constantly working on updates to provide a smooth platform experience for our customers, hopefully this will also resolve some of the issues you found with your loyalty end employee programs. We appreciate your support and hope to work with you again soon.

Verified User in Mental Health Care
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Giftsenda?

I truly enjoyed working with my coordinator Lu, who was very responsive with great follow-through. She worked closely with me to create a campaign to recognize emplyee anniversaries, which was well-received by all! Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

NA - happy with how simple and straightforward the entire process was. Review collected by and hosted on G2.com.

What problems is Giftsenda solving and how is that benefiting you?

Solving the problem of curating a gift list and shipping to counsellors who are located internationally. Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the wonderful feedback! We appreciate your support.

Giftsenda