Geopointe Pros and Cons

Being able to optimize routes. Once you get a list of customers in the area you need to visit you can then create a start/stop points and then "optimize" . The other feature we really like is the way you can create territories based on shapes. The shapes can be based on states, area codes, zip codes, or just drawn shapes. It works how you do your business. We also really like the feature to generate a list of customer to contact based on a shape in what ever area we want to pull. That way our sales reps can call on current customer and prospects in the area they are Review collected by and hosted on G2.com.

The scroll feature on the map tends to be a little hard to use. It either scrolls out/in too far. The time it takes for the map to initially load will sometimes take too long. Another small issue is some of the Geopointe fields are not available to run on Salesforce reports. Review collected by and hosted on G2.com.

Ease of use. Just set up an start using it Review collected by and hosted on G2.com.

not much works as expected. Constantly updated Review collected by and hosted on G2.com.

There are so many things to love about Geopointe, from the ability to run radius reports that are far above what I've used in other legacy systems to the exceptional customer support and competitive pricing model. Review collected by and hosted on G2.com.

Geopointe can be a bit of a storage hog, depending on how you set it up, but it's well worth it. Review collected by and hosted on G2.com.

Nice way to map Salesforce data. Can create reports. Review collected by and hosted on G2.com.

Platform is buggy and freezes a lot. Does not appear to be made well for enterprise companies. Currently cannot even get a map to load without it crashing. Hard to get the reports to map the data you want, UI is not the easiest to understand.

It click the wrong button it load thousands of data points and freeze. Review collected by and hosted on G2.com.

Geopointe is a great mapping tool that is constantly updating to meet the needs of the customer. However, what makes it a great tool is the people...senior leadership, the account management team, the customer success team, the product engineering team have just been wonderful partners in the onboarding and training process. Furthermore, they listen to their customers needs and work to improve user experience. I've worked closely with my Customer Success Manager who has been willing to walk me through new features and enhancements, brainstorm new use cases, work through setups and configurations, just to name a few. My Account Executive has been attentive to our specific needs and offering the right tools and options to support our business. In addition, they have heard my feedback on enhancement and connected me with the right people in the organization, so I know my needs and concerns are not falling on deaf ears. It shows a great commitment to "getting it right". Review collected by and hosted on G2.com.

There's very little not to like. However, Geopointe is not a standalone app, which many of our users have indicated they would like. By integrating solely into Salesforce, we're dependent on Salesforce's functionality. There is also room for improvement in reporting, especially between differing objects where the data is related but not necessarily linked. As an operations manager, I have to join several reports together in order to get all the information I need. One detailed report would allow me to do different types of analysis. Review collected by and hosted on G2.com.

Visual plotting of your data on a map is terrific; this has allowed our fundraising team to hone in on which cities bring the most money and which cities have the highest volume of donors. Review collected by and hosted on G2.com.

Filtering and creating a data set can seem complicated at first, but it is very similar to SF reports. I'd like to see improvements in having scenario templates. Review collected by and hosted on G2.com.

I really like the simple to use mapping feature and the ability to add distance between the items. Review collected by and hosted on G2.com.

While the overall price we pay is good, I;m not sure if I like the costing model. Review collected by and hosted on G2.com.

I like the fact that you can efficiently map out a route of your territory and utilize your time in the best way possible. I also like the fact that we can use the check-in and check out a location not only to ensure that our reps are at a facility and working but if something were to happen we would have an idea of where they are located. I also like the response time of the customer support team anytime I have had any questions or problems they waste no time in responding back to me and they also always follow up on the issue to make sure it was resolved. It is a great tool and asset to our company for time management. Review collected by and hosted on G2.com.

I dislike I cant directly like my mapped out the route to my google calendar but it easily fixed by just copying and pasting them on to there. I dislike sometimes the map doesn't like to load up with all the facilities. Review collected by and hosted on G2.com.

The ability to have a zip code auto populate information, have maps readily available and be able to determine routes for our reps to follow Review collected by and hosted on G2.com.

None that I have run across except some map overlays don't always reset or clear out Review collected by and hosted on G2.com.

Being able to map your opportunities and create maps based on zip/counties/state is very helpful. Review collected by and hosted on G2.com.

It would be nice to be able to publish a pdf of the map you have created with a legend showing. Review collected by and hosted on G2.com.