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GaragePlug Reviews & Product Details

VT
Accountant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GaragePlug?

1) Easy to use

2) Support response absolutely good

3) Fulfill Tax report Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

1) There is little glitch while inwarding parts in stock. Review collected by and hosted on G2.com.

Recommendations to others considering GaragePlug:

Every Automotive company should use garage plug. Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

1) Almost every problem is solved by support team in minimum time. Review collected by and hosted on G2.com.

GaragePlug Overview

What is GaragePlug?

GaragePlug is a next-gen garage software equipped with the most powerful features to streamline auto repair, auto detailing workshop, auto tuning, auto body shop, auto dealer, operations and business growth. It comes with a FREE Trial, No lock-in contracts or commitments. It has modules such as job-cards with digital signatures, inventory control, barcode/VIN scanning, service feedback, reminders, appointments, accounting, inspection, business reports, and much more.

GaragePlug Details
Languages Supported
Arabic, English, Gujarati, Kannada, Tamil
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Product Description

GaragePlug is a next-gen SaaS based platform for multi-brand automotive garages to manage and track business on the go.


Seller Details
Year Founded
2017
HQ Location
Newark, Delaware
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®

rohit b.
RB
Overview Provided by:
Co-founder GaragePlug Inc. | Operating system for automotive workshops | Hiring Angular/Ionic and Java/Spring developers

Recent GaragePlug Reviews

Adnan A.
AA
Adnan A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Featureful Software Application"
Reporting, Inventory Management are exceptionally good as well as all other features provided on the platform
SM
Shivam M.Mid-Market (51-1000 emp.)
5.0 out of 5
"GaragePlug: The Ultimate Automotive Garage Management Solution"
With features such as job cards, inventory control, and barcode/VIN scanning, GaragePlug can help automate many of the manual tasks involved in run...
IB
ihsan b.Mid-Market (51-1000 emp.)
5.0 out of 5
"professional operation system"
simple to use ,,, customer support very fast response ,,...
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GaragePlug Media

GaragePlug Demo - Powerful and Easy software
Manage and grow all types of auto service businesses at ease.
GaragePlug Demo - Inventory Module
Manage your inventory at ease.
GaragePlug Demo - Accounting Module
Manage your daily expense and accounting with easy quick and tally integration.
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Have you used GaragePlug before?
Yes

35 out of 36 Total Reviews for GaragePlug

4.9 out of 5
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35 out of 36 Total Reviews for GaragePlug
4.9 out of 5
35 out of 36 Total Reviews for GaragePlug
4.9 out of 5

GaragePlug Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GaragePlugQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about GaragePlug?

With features such as job cards, inventory control, and barcode/VIN scanning, GaragePlug can help automate many of the manual tasks involved in running a garage, saving time and reducing the likelihood of errors. By having all business-related information in one central location, GaragePlug can make it easier to track and understand key metrics such as sales, profits, and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

Implementing a new software solution can take time, and there may be a learning curve involved in using GaragePlug effectively. GaragePlug is a cloud-based solution that relies on technology and internet connectivity, so it's important to have a reliable internet connection and backup plans in case of technical issues. Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

Without a comprehensive management solution, many garages struggle with manual tasks such as tracking inventory, managing job cards, and scheduling appointments. GaragePlug can automate these tasks and improve efficiency. Review collected by and hosted on G2.com.

Adnan A.
AA
Property Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GaragePlug?

Reporting, Inventory Management are exceptionally good as well as all other features provided on the platform Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

Inspection Report format can be more aesthetic. Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

Team Coordination. Client followup and management. Review collected by and hosted on G2.com.

🏎 Damien C.
🏎C
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GaragePlug?

A very user friendly system that offers a range of userbility and functionality to improve workflow processes and create a streamlined workshop. Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

technician app doesnt work on windows tablets. Otherwise no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering GaragePlug:

A great solution for SME workshops. Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

Cross dept. Communication and reconciliation of service/parts to accounts, bookings management and clear customer communication. Review collected by and hosted on G2.com.

IB
service manager.
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GaragePlug?

simple to use ,,, customer support very fast response ,,... Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

reports need to be improved. especially the expense report, Review collected by and hosted on G2.com.

Recommendations to others considering GaragePlug:

user friendly Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

we can manage the inventory, and workload of the workshop using the system, invoice and SMS is a very nice feature and it gave the nice professional impression to customers. Review collected by and hosted on G2.com.

Bhaskar K.
BK
Senior Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about GaragePlug?

GaragePlug is a one-stop platform for me to manage my business in a very easy way, It benefits me in many areas like - Calendar & Scheduling, invoices making and CRM, easy way to access job cards, digital inspections.

Easy way to track and manage various technicians. Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

Trail period is available but after the trial period ends you need to play high pricing charges which are a little more expensive than others.

Also, I notice that Android Apps are sometimes not responding and crashing while uploading or doing some task in Apps. Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

Using GaragePlug solve me problem-related to tracking tools to manage technicians, generate invoices, easily trace service progress, and an overall shop full analytics.

Update Via Whatapp is also helping me to get instant updates. Review collected by and hosted on G2.com.

SHRADDHA M.
SM
Team Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GaragePlug?

-Ease of using

-Real time tracking

-Can use on any device

-Reports generated as required

-CRM

-Its an end-to-end cycle for a garage. Very easy and simple to use! Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

I think the accounts could be better mainted in GaragePlug in terms of reports. Review collected by and hosted on G2.com.

Recommendations to others considering GaragePlug:

If you are looking for a one-stop-solution for your garage with n number of employees this is your solution! Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

I am being able to track all my sales/ orders/ invoices from anywhere. This helps me keep a tab at whats going on in office even when not physically present. It also allows me to see which mechanics/ technicians are more efficient through time login and log out which I think is great! Review collected by and hosted on G2.com.

DR
Accounts and Finance Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GaragePlug?

Real-time update of Client's vehicle. It helps in building trust. Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

Not having an accounting and finance Module. Need to be dependend on third party software like Quickbook. Review collected by and hosted on G2.com.

Recommendations to others considering GaragePlug:

Garage's who seriously want to build a long term trust and relationship with their Customer should definitely use Garage plug. As it gives real time updates to the customer about every aspects of their vehicle. Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

Earlier we use to face challenge with CRM. Garage Plug is able to address it quite nicely Review collected by and hosted on G2.com.

Ronald M.
RM
IT Support
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GaragePlug?

We have been using this system for 5 months, It help us alot in day to day operation and growing our business. We like the Digital Inspection feature , our mechanic could do the inspection digitally and systematically and paperless. I could share every stage of repair to our customer by email and whatsaap and got customer feedback as well. This Software are exxcelent, well design, and very responsive and kind customer support that always help us to implement garageplug in our auto repair shop. Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

This is software are using SaaS Platform, we need an internet connection . But Today is not a problem at all Review collected by and hosted on G2.com.

Recommendations to others considering GaragePlug:

Garageplug is the modern app with latest technology,well design and very recommended to implement in auto repair/auto detailing business in Indonesia. Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

1. Customer Service - From creating job card,estimate, invoicing until payment.

2. Customer Communication - Notification and Share Document via Email, WA, SMS

3. Paperless Inspection - Digital Inspection, can insert picture

4. Inventory and Accounting, etc Review collected by and hosted on G2.com.

AP
MANAGER
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GaragePlug?

My biggest concern is tracking history of the vehicle, How to manage hundreds of vehicles without losing a single record.

Previously our day to day operation was not well organized, relied on manual paperwork and spreadsheet programs which is extremely difficult to track any information until we use GaragePlug application.

This system has made our communication with our customers faster and easier. We can share every detail estimation, inspection, invoice including Request and Follow Up for approval through Email or Whatsapp.

Our Periodic Maintenance services now rely on Service Reminder Feature in Garageplug App, This will enable customers to perform periodic maintenance on schedule.

Overall we are happy with this system that has made our auto repair management efficient and more organized. Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

Offline mode when network is not avalaible Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

One of my favorite features in this system is Digital Inspection. Our mechanic can perform inspection with a digital checklist, can take and upload pictures and make the inspection more reliable. Review collected by and hosted on G2.com.

JG
M
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GaragePlug?

Easy to manage, customer communication and customer experience. Review collected by and hosted on G2.com.

What do you dislike about GaragePlug?

User experience require little improvement. Review collected by and hosted on G2.com.

Recommendations to others considering GaragePlug:

We highly recommend garage plug to other automotive industry. Review collected by and hosted on G2.com.

What problems is GaragePlug solving and how is that benefiting you?

Easily manage business via garage plug. Review collected by and hosted on G2.com.