Video Reviews
A brilliant platform to showcase your product's value
G2 Marketing Solutions
Build trust for our customers and our prospects
1,069 G2 Marketing Solutions Reviews
Overall Review Sentiment for G2 Marketing Solutions
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Our G2 account manager is always available to answer questions and provide support. Review collected by and hosted on G2.com.
While the platform is powerful, there can be a bit of a learning curve for new users. Review collected by and hosted on G2.com.
The vendor portal is extremely user-friendly and there are always helpful updates being made to improve user experience. I love the ability for reviewers to opt-in as references, this adds a lot of business value to our investment. All our CSMs have also been top-notch quality, so incredibly attentive, friendly, and proactive. It's also great that we can add in our own customer review questions! The webhooks is also an incredible feature that comes with our paid product profiles. The leads generated from these webhooks really helps to outrightly prove the value of our investment to leadership. Review collected by and hosted on G2.com.
The biggest downside is not being able to incentivize reviews for non-subscribed products. I feel like this unfairly skews ratings and reviews across products. I wish that the platform offered an annual or bi-annual option for all vendors to load funds for an ad-hoc review collection campaign without vendors having to pay for an entire subscription. Also, we gather many reviews through review sourcing campaigns, but the reviews often times aren't the highest quality, because the review form is very simple. I wish their was a middle ground of the intricateness of the G2 & TR review forms. There is also a frequent tech issues that I run into when I'm inside the vendor portal. When I'm switching from a subscribed product to a non-subscribed product and back to a subscribed product, the subscribed product info begins to display like a non-subscribed product. I always have to refresh the page and navigate directly back to the subscribed product for the normal view to resume. Review collected by and hosted on G2.com.
We get a good perspective of customers opinion about our product, features, areas of growth and much more. Review collected by and hosted on G2.com.
Sometimes I can see the profile details of the customers. Review collected by and hosted on G2.com.
It's easy to use and offers our customers a chance to leave a review with limited effort. Review collected by and hosted on G2.com.
Sometimes users are not able to easily verify they are a user and they get frustrated with us. But we do not control that. Review collected by and hosted on G2.com.
Very easy to navigate and integrate to the team, leads are clear and concise and guess work is taken out of things Review collected by and hosted on G2.com.
Dont see as many leads or features as we would like for the price we are paying Review collected by and hosted on G2.com.
Ease of use, dedicated Customer Success Manager. Review collected by and hosted on G2.com.
The hardest thing, as with all review sites, is convincing customers to take the time to give you reviews, but they do matter. Review collected by and hosted on G2.com.
The support from our AM, Sam Condon is the best part about G2. He has made sure we are taken care of no matter what and regularly checks on us to ensure success. Review collected by and hosted on G2.com.
I have no dislikes currently. This relationship has been great. Review collected by and hosted on G2.com.
Great solution for improving brand awareness and strengthen leadership in your category of business. We often use this tool to benchmark how we are doing in our business sector. Customer support is great, nothing to complain about - fast and swift. Review collected by and hosted on G2.com.
The cost is the highest factor and what we dislike the most. Review collected by and hosted on G2.com.
G2 is a valuable tool for getting your customers talking about your product on the record about what they like or dislike about your products. G2 allows your customers to share highlights of their story of using your product in a public way and in their own words which is useful to prospective buyers evaluating your products.
Feature enhancements and integrations are regularly made on G2 Marketing solutions that help Marketers utilize and gain value from the platform. I've also had a consistently positive experience with their Customer Success team through regular check-ins to help ensure that we are achieving value from G2 Marketing Solutions. Review collected by and hosted on G2.com.
There can be an over-indexing on review volume and recency and not as much of an emphasis on the quality of review, the content, or how Marketing teams are utilizing reviews which can be difficult for Marketers wearing a lot of hats.
It's important to strike a balance of review quality and quantity, to respond to reviews, and to be disciplined in taking advantage of all that reviews have to offer Marketing teams today. Review collected by and hosted on G2.com.
It's difficult to get users of SaaS products to leave reviews but G2 streamlines the process by being the unbias party asking for feedback. I also really appreciate the G2 account management team, they're always ready to answer questions or jump on a call. Review collected by and hosted on G2.com.
I would like to see some more flexibility with the pricing page module. Not all pricing structures fit into the module they currently offer. Review collected by and hosted on G2.com.
