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Fynd Reviews & Product Details

AB
E Commerce
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Fynd?

Dashboards, Integrations with marketplaces. Review collected by and hosted on G2.com.

What do you dislike about Fynd?

Query resolutions require multiple followups and are time taking. Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

Inventory sync , order management. Review collected by and hosted on G2.com.

Fynd Overview

What is Fynd?

Fynd is India's largest omnichannel platform helping retail businesses accelerate growth. A one-stop solution reducing the complexities of adding new brands, channels, store locations, fulfillment centers, and more. Using our omnichannel solutions, brands have: * increased their sell-through rates & get additional store sales up by 8 to 12% (50% during the pandemic!) * increased their sales across marketplaces to as high as 3x in a year * transformed store operations by reducing their order SLA by 50% * reduced billing waiting time with enhanced mPOS Features include: Product Cataloging, Centralized Inventory, Multiple Sales Channels, Order Management, Marketing Campaigns, and Easy Payments. Our omni solutions can be broadly classified into: 1. 3P Marketplace Integrations: One view dashboard for all marketplaces. Onboarding & synchronizing a brand's presence across all popular marketplaces including Amazon, Myntra, Flipkart, Ajio, Nykaa, Tata Cliq, Magicpin, Trell and more. 2. Brand Website Integrations: Tailor-made website for brands perfectly capturing the brand's essence. Powered by store inventory and ready with an OMS and delivery infrastructure. 3. Fynd Platform: Quick & easy setup for an eCommerce website with simple drag and drop options. Fynd Platform gives people access to various integrated payment gateways, delivery partners, and complete customizable control for their website. 4. Fynd Store: An endless aisle solution for offline stores. Fynd Store helps brands in overcoming in-store stock shortages by fulfilling orders from any store at any time. 5. Fynd m-POS: An easy & convenient way of billing customers inside stores with the Fynd mobile point of sale app. Enables the staff to bill and accept payments from anywhere in the store. An effective queue buster for an amazing customer experience. 6. Fynd.com: A B2C marketplace for fresh fashion. Exclusive brands with the best price, new collections, and amazing discounts. 7. Uniket: A B2B wholesale marketplace of branded products for the end retailer. No middleman. No payment obstacles. No hassle.

Fynd Details
Discussions
Fynd Community
Languages Supported
English
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Product Description

Fynd is India's largest omnichannel platform helping retail businesses accelerate growth. A one-stop solution reducing the complexities of adding new brands, channels, store locations, fulfillment centers, and more. Features include: Product Cataloging, Centralized Inventory, Multiple Sales Channels, Order Management, Marketing Campaigns, and Easy Payments.


Seller Details
Seller
Fynd
Year Founded
2012
HQ Location
Mumbai, IN
Twitter
@omnifynd
223 Twitter followers
LinkedIn® Page
www.linkedin.com
1,148 employees on LinkedIn®

Kritika  S.
KS
Overview Provided by:
Omnichannel & Retail-Tech | B2B SaaS Growth

Recent Fynd Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Greatest of all the application"
Good interface . It is easy to use . Always give instant resolution on queries. Amazing application which carries India inventory of a brand . Star...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Best Ecommerce experience"
- Best selling panel - Logistics TAT is very good - Less Returns
VY
Vidhyadhar Y.Mid-Market (51-1000 emp.)
5.0 out of 5
"Instant help, Mind-blowing Ides, Already build good name in market"
Instant resolution on queries. Amazing SPOC person - Mayur ready to help at each scenario
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Fynd Media

Fynd Demo - Fynd's complete omnichannel ecosystem
Fynd, India's largest omnichannel platform connects inventory lying in brand stores and warehouses on one end, to multiple sales channels (like brand website, Myntra, Amazon, Flipkart, Ajio, Tata CLiQ, fynd.com, brand's own stores, etc) through real-time syncs. Fynd also ensure deliveries to the ...
Fynd Demo - Brands we work with
Fynd works with India's leading retail brands in the space of fashion & apparel, footwear, beauty, watches & jewellery, home & living, and are now even venturing into electronics. Some of the top retail brands are: Hamleys, Diesel, Raymonds, Spykar, Celio, Aldo, Bath & Body Wo...
Fynd Demo - Fynd's Omni Products & Solutions
1. 3P Marketplace Integrations: One view dashboard for all marketplaces. Onboarding & synchronizing a brand's presence across all popular marketplaces including Amazon, Myntra, Flipkart, Ajio, Nykaa, Tata Cliq, Magicpin, Trell and more. 2. Brand Website Integrations: Tailor-made website for ...
Fynd Demo - Fynd Platform OMS: go live on multiple sales channels with a few clicks
On the Fynd Platform panel, your brand and brand stores can go-live on multiple channels once the necessary details have been entered into the panel.
Fynd Demo - Fynd Platform OMS: Single panel dashboard to run, view, manage orders
View all orders from multiple channels on a single screen. Take action to confirm and fulfill orders comfortably. View current status of your orders on the orders screen, priority-wise.
Fynd Demo - Fynd Platform OMS: Get access to details of orders in an easy to use UI
Track the timeline of an order journey from order placing, to order delivery to ensure your customers always get their orders.
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22 out of 23 Total Reviews for Fynd

4.4 out of 5
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22 out of 23 Total Reviews for Fynd
4.4 out of 5
22 out of 23 Total Reviews for Fynd
4.4 out of 5

Overall Review Sentiment for FyndQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Fynd?

Good interface . It is easy to use . Always give instant resolution on queries. Amazing application which carries India inventory of a brand . Start up by reliance. Facility of sending links to clients all over the world is very good. Review collected by and hosted on G2.com.

What do you dislike about Fynd?

Sometimes when clients tries to make payments my debit card ndoes not supported duw to which client get annoyed. Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

Not a single problem is getting resolved by fynd ends. The only one benefit i see in the platform fynd is very user friendly . It is easy to use . Review collected by and hosted on G2.com.

JK
Deputy Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fynd?

Listing is very easy.

What more I can write. There is nothing good I have experienced apart from platform.fynd.com. Review collected by and hosted on G2.com.

What do you dislike about Fynd?

It is not upgrading with time as per market requirements.

There is no scope for any modification.

Issues take a very long time to get resolved. Although very few cases get resolved. Most of them remain unresolved only.

The support system of the website is very poor.

Reporting is not smooth. Most of the time it remains down due to technical glitches.

For websites hosts through Fynd, nobody is bothered about the business and this approach is not correct.

Genuine claims get rejected without any concrete reasons.

Issues related to pickup/dispatches remain unsolved month after month

Logistic service is THE WORST in the industry

Although logistics are being handled by FYND, if any order shipped from our official website gets lost in transit, FYND doesn't pay for this, which is very unethical

In spite of sharing packaging videos, claims get rejected

Amazon return integration is still pending and no positive response has yet to be received Review collected by and hosted on G2.com.

Recommendations to others considering Fynd:

Please check with partners who are already associated with FYND Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

Sorry to say but right now not a single problem is getting resolved. The only benefit I see is the Platform.fynd which is very user-friendly. Review collected by and hosted on G2.com.

Response from Kritika Singhania of Fynd

Hi Jitender,

We are sorry to hear about your experience. However, we hope you are satisfied with the clarifications regarding your concerns over the detailed conversation with our team.

As discussed, we are hopeful to get the desired support from you in the coming days to resolve returns & logistic related concerns. Looking forward to better packaging videos and product quality checks. The Fynd team is consistently working with Team Sports Station to resolve each of your mentioned concerns.

We hope you are happy with our resolutions, and actionables taken for you to have delightful experiences at Fynd.

Best,

Kritika, Team Fynd

DM
Marketing Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fynd?

The full solution from backend to logistics made it feasible to launch our monobrand site without much of a team needed at our end. Review collected by and hosted on G2.com.

What do you dislike about Fynd?

Can't think of any. Though a bit more of flexibility to make changes at our end would help improve the speed. Review collected by and hosted on G2.com.

Recommendations to others considering Fynd:

Looking for an end-to-end solution that can be managed with comfort, Fynd is the solution for you. Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

We had no commerce-enabled for Vision Express. We did not want to set up a large team to set and manage it. With Fynd this was possible. Review collected by and hosted on G2.com.

Response from Kritika Singhania of Fynd

Hi Deepak,

We are happy to hear about your delightful experience with Fynd. We'll keep striving to help resolve your pain points. We look forward to continuing working with you in even better ways.

Best,

Kritika from Team Fynd

CK
CSA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Fynd?

Help us to check inventory of stock and also it help us to add on individual sale . We get some Fynd rewards coupons as well .E-catalogues also we can share wid our loyal customers. Review collected by and hosted on G2.com.

What do you dislike about Fynd?

Sometimes product images not reflect nd inventory sync . Review collected by and hosted on G2.com.

Recommendations to others considering Fynd:

Na Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

In store Fynd help us to increase FC individual sale . Our customer can also do shopping through Fynd link which we personally shared wid them .Also everyone likes to be rewarded ( Fynd coupons ) which we can redeem any other shopping stations . Review collected by and hosted on G2.com.

VY
E-commerce Retail
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fynd?

Instant resolution on queries.

Amazing SPOC person - Mayur ready to help at each scenario Review collected by and hosted on G2.com.

What do you dislike about Fynd?

Littlebit tech issue, However SPOC person helps in every scenario to shortout that issues on top priority. Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

FYND helped our brands in Market place and in mono-brand.

Mayur helped alot in market place business part.

Now both channels are performing well Review collected by and hosted on G2.com.

Response from Kritika Singhania of Fynd

Hi Vidhyadhar,

We are happy to hear about your delightful experience with Fynd. We'll keep striving to help resolve your pain points, and look forward to continuing working with you to reach greater heights.

Also, thanks for the shoutout to Mayur!

Best,

Kritika from Team Fynd

KJ
S
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fynd?

It's an amazing app which carries pan india inventory of a brand. The facility of sending link to clients is also a very good idea Review collected by and hosted on G2.com.

What do you dislike about Fynd?

When client tries to make payment my debit card the payment does not go through due to which clients get annoyed. We should also have payment facility for amex cards Review collected by and hosted on G2.com.

Recommendations to others considering Fynd:

It's an amazing and easy to work on Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

It's easy to send clients as per size category and for sending link or even cod deliveries Review collected by and hosted on G2.com.

Kevin j.
KJ
Fashion Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fynd?

The ease of access of product search and location of given products

Picture description and style search.

One day delivery for ease of customers. Review collected by and hosted on G2.com.

What do you dislike about Fynd?

Only alu search.

Some products with wrong picture.

New styles are missing pictures. Review collected by and hosted on G2.com.

Recommendations to others considering Fynd:

Really great app to use.

Great UI.

Good support team.

Quick response.

Product image uploading for new products takes time.

Bug fixes. Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

Bugs.

Crashes.

Product adding for missing articles on fynd.

Early delivery for customers on urgent basis. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fynd?

- Best selling panel

- Logistics TAT is very good

- Less Returns Review collected by and hosted on G2.com.

What do you dislike about Fynd?

- Interface customizations options

- Time to g o live Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

- Taking my offline store online in minutes

- No worry omnichannel retail Review collected by and hosted on G2.com.

Mufizur R.
MR
Store Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fynd?

Its quite helpful to help us with all our online business solution Review collected by and hosted on G2.com.

What do you dislike about Fynd?

Overview of open orders, visibility on dashboard on real time basis Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

Centralizing inventory and order management system Review collected by and hosted on G2.com.

PS
Store manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fynd?

The cooperation from the team and the overall process of order processing Review collected by and hosted on G2.com.

What do you dislike about Fynd?

I would prefer that fynd should have the inventory synced with the system inventory Review collected by and hosted on G2.com.

Recommendations to others considering Fynd:

Please use fynd as much fynd as possible to fynd solutions to loss of sale Review collected by and hosted on G2.com.

What problems is Fynd solving and how is that benefiting you?

Overall loss of sale has been prevented with the help of fynd sale Review collected by and hosted on G2.com.