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32 FundRazr Reviews

4.2 out of 5
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32 FundRazr Reviews
4.2 out of 5
32 FundRazr Reviews
4.2 out of 5

FundRazr Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FundRazrQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FundRazr?

It works with fiscally sponsored groups. It's relatively easy to get a campaign off the ground. Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

We've had lots of issues with the platform. One donation got denied because it charged to Canada (we're in the U.S.). The tools for creating campaigns are not very customizeable and not very visually compelling. For donors who choose not to cover their fees, Fundrazr is lying to them and including their total donation toward the fundraising goal even though they will recoup those fees, anyhow - a disservice to both our mission and the donor, and borderline unethical under the tenets of 501c3 status. Review collected by and hosted on G2.com.

Response from Mira Soullen of FundRazr

Hi Katie, thanks for your feedback and sorry for your experience with one donation getting denied. As you may know, FundRazr doesn't touch or hold funds. We work with third-party providers like PayPal and Stripe and rely on their mechanisms, which may deny transactions occasionally for various reasons.

I am glad it was easy to get the campaign off the ground. We have two pricing plans - Free and Nearly Free - both supporting our mission to provide fundraisers with a powerful and free digital fundraising platform. To sustain our operations, we ask donors for optional support in the form of a tip. It is voluntary, and donors can easily opt out. We highly value our transparency standards and try to provide the best experience for fundraisers and donors.

We hope that your campaign reached its goal and made your organization closer to its mission! Let us know at support@fundrazr.com if you have more thoughts for us to be better. We always appreciate the feedback.

TT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FundRazr?

The convenience of creating online campaigns and the personalized support we've received from their staff. The quality of our campaigns have grown greatly over the years. Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

Third party vendors required to receive payment from Fundrazr have created some tedious work and confusion in our organization. It would be great to have more options. Review collected by and hosted on G2.com.

Response from Shannon Belliveau of FundRazr

Hi Troy!

Thank you so much for your great feedback! We are so excited to hear about how the quality of your campaigns has grown over the years! Our team is always here to support and guide you with each campaign you create with us. Please continue to contact the support team with any and all your questions at support@fundrazr.com.

Our transaction report can be downloaded or viewed on the platform on demand to keep contributions easy to view and understand. This is a great way to reconcile contributions with third-party vendor statements.

Daria T.
DT
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about FundRazr?

It was an easy to use platform with good set-up. Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

My experience with the company was pleasant, until we noticed large fees being deducted from our donations in Paypal. The fees were way larger than the commission fees first claimed by the company, coming close to 6-7% of the donation. For around 1 month I have tirelessly been contacting Fundrazr but without a response. Review collected by and hosted on G2.com.

WG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about FundRazr?

No fee, just a commission from donations. I like that I can get a simple link where people can read out the story and see a gallery of images and videos. I also like the option to send updates and to get email from donors. Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

It looks a bit old and not so modern and that might deter some of the younger folks. It took me a while to get to know the portal and know where is what so that could be simplified. Review collected by and hosted on G2.com.

Response from Mira Soullen of FundRazr

Hi Walter, thank you for your feedback! Writing updates is definitely a great way to get your word out, and we are glad to hear it worked well for your organization. Ease of use of our platform has always been our top priority. So we are in the process of reimagining the look and feel and making our functionality, especially power tools, easier to use and access (It is coming mid-spring!). Stay tuned and thank you for everything you do for homeless animals, we are honoured to support your mission.

Kristin R.
KR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about FundRazr?

It was very easy to set up the page and connect to PayPal. Super easy for donors to give with clarity. Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

Some of the options were not applicable for us. And I wish we could have customized that part of it a bit more. Review collected by and hosted on G2.com.

Brendan M.
BM
Systems Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FundRazr?

It's a very flexible platform letting you run campaigns how you want. You get paid quickly and have low or no fee options. Makes the most money sense and works well. Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

Downside is less traffic from the site itself so little bonus backers outside of your network. But that will improve over time Review collected by and hosted on G2.com.

Response from Shannon Belliveau of FundRazr

Hi Brendan,

Thank you so much for your feedback!! We are so excited to hear that you found our platform flexible, easy to use and able to get your contributions quickly.

The traffic to the campaigns is something we are actively working on improving. You are totally correct; this will improve over time.

If there is ever anything we can do to help you, please contact the support team at support@fundrazr.com.

Nadia S.
NS
Creator/Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about FundRazr?

Easy to use, can post updates, communicate with givers, and for us, it was really important to set an "all or nothing" goal like Kickstarter. You can do that here which was a big differentiator for us when choosing a platform. No massive fees either, just transaction fees and donors can donate to the website if they want but not required. Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

Transaction fees are taken out, but that is with any site like this. You also couldn't change or add photos after publishing/going live. Review collected by and hosted on G2.com.

Response from Shannon Belliveau of FundRazr

Hi Nadia! Thank you so much for your feedback!! We are so happy you found the platform easy to use and communicate with your givers! We created this platform to be able to support creators to help create successful campaigns.

We are sorry you were having some issues changing and/or updating your photos after the campaign was launched. Photos can be added and changed after publishing/going live - and you can change them as many times as you want or need. We would love to show how this can be done. Please reach out to us at support@fundrazr.

SR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FundRazr?

It's very user friendly and easy to build campaigns Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

Not as easy for colleagues to share and use with me Review collected by and hosted on G2.com.

AG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FundRazr?

It's very simple and straightforward to create campaigns Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

When creating a campaign it's a bit complicated when you need to add photos Review collected by and hosted on G2.com.

MC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FundRazr?

systems that are very comprehensive and user friendly. FANTASTIC support Review collected by and hosted on G2.com.

What do you dislike about FundRazr?

UI/UX could be better as we sometimes have trouble with strong design Review collected by and hosted on G2.com.

Response from Shannon Belliveau of FundRazr

Hi Meera,

Thank you for your fantastic feedback!!

We love that you found our system to be very user-friendly and the support team to be fantastic!!

The UI/UX is something we are constantly working on improving. We will continue to improve and make this better for our clients.

We look forward to working with you in the near future!