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FTK Central Reviews & Product Details

Verified User in Law Practice
AL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about FTK Central?

FTKC Is a quick platform, its easy to load and review documents. Items can be deleted without errors and labels are easy to generate. The platform supports mutltiple users in one case at a time without issues. Review collected by and hosted on G2.com.

What do you dislike about FTK Central?

Running productions is a timely process and not error-free. The UI needs a lot of work and isn't user friendly. System administrators need more robust reporting or errors and current processes. Review collected by and hosted on G2.com.

What problems is FTK Central solving and how is that benefiting you?

The UI needs a lot of work, it isn't user friendly. Coding cannot yet be done within the table. It takes a very long time to load the cases list and each individual case. We need more robust reporting for when there are errors or the system is having issues. Review collected by and hosted on G2.com.

FTK Central Overview

What is FTK Central?

FTK Central is all-inclusive, web-based legal review platform that provides teams with a single tool for managing all post-collection stages of e-discovery. Summation combines processing, review and case organization into a single product for the most cost-effective, accelerated e-discovery possible.

FTK Central Details
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Product Description

FTK Central is all-inclusive, web-based legal review platform that provides teams with a single tool for managing all post-collection stages of e-discovery. Summation combines processing, review and case organization into a single product for the most cost-effective, accelerated e-discovery possible.


Seller Details
Seller
Exterro
Year Founded
2004
HQ Location
Portland, OR
Twitter
@Exterro
3,576 Twitter followers
LinkedIn® Page
www.linkedin.com
599 employees on LinkedIn®
Description

Exterro®, Inc. is the leading provider of e-discovery and information governance software specifically designed for in-house legal, privacy and IT teams at Global
000 and Am Law
00 organizations. Built on a simple concept of process optimization, Exterro helps organizations address their regulatory, compliance, and litigation risks more effectively and at lower costs. Exterro is the exclusive ACC Alliance partner for e-discovery software.


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Recent FTK Central Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"FTKC is very bug filled"
it is a great way of organizing and reviewing evidence
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Exterro FTKC"
FTKC Is a quick platform, its easy to load and review documents. Items can be deleted without errors and labels are easy to generate. The platform ...
Mike S.
MS
Mike S.Mid-Market (51-1000 emp.)
1.5 out of 5
"QC on FTKC needs a lot of work"
The tool itself has a lot of potential and once our users have been using the app for a while we have been finding that they are generally happy w...
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FTK Central Media

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6 out of 7 Total Reviews for FTK Central

2.6 out of 5
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6 out of 7 Total Reviews for FTK Central
2.6 out of 5
6 out of 7 Total Reviews for FTK Central
2.6 out of 5

FTK Central Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
G2 reviews are authentic and verified.
Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about FTK Central?

it is a great way of organizing and reviewing evidence Review collected by and hosted on G2.com.

What do you dislike about FTK Central?

too many bugs, incomplete or non -existent documentation, first level support never seems to know who we are (ie: asking the same rhetorical questions or giving stock answers) and a lot of functions that are not well thought out from a legal review perspective, by the developers.

Additional Edits:

Support is getting a bit better, now let's see if 8.0 works out the most obvious flaws. Not holding my breath though. Review collected by and hosted on G2.com.

What problems is FTK Central solving and how is that benefiting you?

it helps our legal teams review and produce records for court all in one package Review collected by and hosted on G2.com.

Mike S.
MS
Team Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about FTK Central?

The tool itself has a lot of potential and once our users have been using the app for a while we have been finding that they are generally happy with the functionality. Review collected by and hosted on G2.com.

What do you dislike about FTK Central?

We find that the QC is lacking, patches sometimes break important functions and we often find that tools such as filter, drop down menus etc. are not useable or not readable, The manual often doesn't cover important points of the usage of certain tools (See 'Detailed Reports' for instance) . We find our selves showing Exterro techs issues that they didn't even know existed. Review collected by and hosted on G2.com.

What problems is FTK Central solving and how is that benefiting you?

Evidence management, review, productions. Review collected by and hosted on G2.com.

Anuja T.
AT
Lawyer
Law Practice
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FTK Central?

It is cheap to use and provides basic essentials for ediscovery. You can filter documents and find them through the database. It allows companies to upload ongoing data and not just for litigation purposes. Summation is designed for simple usage for companies. Review collected by and hosted on G2.com.

What do you dislike about FTK Central?

It is very outdated, slow and extremely frustrating to use. The content is slow small because of all of the windows that need to be opened. The platform looks old and it is very difficult to get any work done using it. Additionally, it does not remember many things that you code or layout setting that you save. In today's day it does not make sense at all for any corporation to still being using this software. Review collected by and hosted on G2.com.

Recommendations to others considering FTK Central:

Do not spend the time investing in this - pay the money and get Relativity. Review collected by and hosted on G2.com.

What problems is FTK Central solving and how is that benefiting you?

There are not many benefits with this software - the only one is that it is cheap. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FTK Central?

I love the ability to view a document and see the notes on it simulatenously (a feature we do not have in Relativity). Makes reviewing easier. Review collected by and hosted on G2.com.

What do you dislike about FTK Central?

Reviewing massive amounts of documents can be cumbersome but it is great for creating readable and useable timelines. Review collected by and hosted on G2.com.

What problems is FTK Central solving and how is that benefiting you?

Summation becomes an issue the more documents you have for review. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FTK Central?

Good graphics. Good dashboard. Good file naming. Review collected by and hosted on G2.com.

What do you dislike about FTK Central?

Many glitches. Poor uploading. Uneducated support staff. Review collected by and hosted on G2.com.

Recommendations to others considering FTK Central:

Definitely explore Concordance and other competitors. Test drive! Review collected by and hosted on G2.com.

What problems is FTK Central solving and how is that benefiting you?

Massive import of technical data. Decent at organizing. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FTK Central?

It is easy to use and to search for documents. Review collected by and hosted on G2.com.

What do you dislike about FTK Central?

Expensive and requires purchase of supporting software. Review collected by and hosted on G2.com.

Recommendations to others considering FTK Central:

A more cost-effective alternative to other programs, but still rather expensive. I wish they have a small firm option/program available. Review collected by and hosted on G2.com.

What problems is FTK Central solving and how is that benefiting you?

Management of large numbers of documents in litigation. Review collected by and hosted on G2.com.