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FrontSpin Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

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FrontSpin Reviews (67)

Reviews

FrontSpin Reviews (67)

4.3
68 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by FrontSpin, highlighting how quickly new team members can onboard and start making calls. The platform's seamless integration with Salesforce enhances productivity, allowing sales teams to manage calls and tasks efficiently. However, some users note occasional glitches and limitations with certain features.

Pros & Cons

Generated from real user reviews
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Dave D.
DD
VP, Sales
Computer Software
Mid-Market (51-1000 emp.)
"High-velocity sales teams need Frontspin"
What do you like best about FrontSpin?

Your salespeople are like fighter pilots. To execute their mission, they need all the data, reporting, analytics and tools right in front of them. High-velocity sales is a numbers game, the higher the number of sales touches, the better the outcome - and Frontspin can bring unparalleled speed and efficiency to your high-velocity sales process. Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

Would have to dig hard to find something that we do not like about Frontspin. The product rocks, the team is helpful and always available to help and the knowledge base is extremely helpful. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Easy to use Dialer with excellent SFDC integrations"
What do you like best about FrontSpin?

FrontSpin makes it easy to quickly create lists of prospects to call out of SalesForce. All activity is automatically tracked in SFDC, so you don't have to waste time logging every activity in your CRM. Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

Nothing. FrontSpin is a joy to use every day. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It’s pretty good, works as needed"
What do you like best about FrontSpin?

It’s easy to use, lists are easy to build lists to call down. Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

Only large issue is around connection issues. Review collected by and hosted on G2.com.

Jon C.
JC
Director, Inside Sales
Legal Services
Mid-Market (51-1000 emp.)
"Best Value on the Market"
What do you like best about FrontSpin?

FrontSpin has increased the productivity of my team by more than 30%. The best aspect of the tool is that the team is constantly asking for feedback in order to improve the tool. In fact, there have been 3 very large enhancements made over the last quarter and a half alone.

The team is extremely receptive. Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

When our own internal password needs to be changed it affects the FrontSpin integration with email. You must remember to disassociate your email address and then redo it for the emails to properly track. Review collected by and hosted on G2.com.

Jagger G.
JG
Sr Manager, Inside Account Executives
Computer Networking
Enterprise (> 1000 emp.)
"The perfect prospecting tool for Salesforce.com users"
What do you like best about FrontSpin?

First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case.

Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts. Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

The only restrictions we face in FrontSpin are dictated by our SalesForce.com set-up, and not a restriction of FrontSpin. Review collected by and hosted on G2.com.

Danielle H.
DH
Sales Development Representative
Information Services
Mid-Market (51-1000 emp.)
"Gets the job done, could be made great."
What do you like best about FrontSpin?

List creation for dialing through makes calling a breeze with a single talk track Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

Can only call from the platform, it would be nice to find a number online and one-click call it from there. Also the search function only works with the whole name. For example, if I was typing in Steve Smith, Steve Smit would not pull any good results. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Good tool"
What do you like best about FrontSpin?

SFDC overlay, auto dialer, local presence Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

The user interface can be glitchy and slow. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Mid-Market (51-1000 emp.)
"Does the Trick"
What do you like best about FrontSpin?

I love the ability to use their "Local Presence" feature which allows you to appear as the same area code that you are calling. It really helps getting people on the line. Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

I wish that there was more customization as to how to manage your tasks. Right now you can sort them by date but it would be great if you could segment based on other factors. Review collected by and hosted on G2.com.

James H.
JH
Vice President of Worldwide Sales
Computer Software
Small-Business (50 or fewer emp.)
"SDR Productivity Increased 260% With FrontSpin"
What do you like best about FrontSpin?

1. Real time sync with Salesforce;

2. UI helps the team efficiently execute our playbooks and drive increased productivity;

3. Analytics help management help the team;

4. Product Management and Customer Success are fabulous. They've implemented a number of features that facilitate adoption and fuel productivity. Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

Nothing. FrontSpin continues improve with every release. Review collected by and hosted on G2.com.

Mark M.
MM
Director, WW Sales Enablement
Computer Software
Mid-Market (51-1000 emp.)
"FrontSpin does the heavy lifting for us!"
What do you like best about FrontSpin?

Comparing FrontSpin to the other tools I have used in the past, I don’t see myself going back to anything else. Our reps have the capability to dial, log what happened, set a task, send an email, and go to next call all on one page. Review collected by and hosted on G2.com.

What do you dislike about FrontSpin?

We would like to see other other plays that we can define around social media plays, but the good news is that we understand that is forthcoming. Review collected by and hosted on G2.com.

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GU
Guest User

What is FrontSpin used for?

Verified User
G2
Verified User
Last activity about 5 years ago

Best use of front spin

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Perceived Cost

$$$$$
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FrontSpin Features
Record Calls
Generate Location
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Calls and Voice
CRM Integration