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Top 10 FreshLime Alternatives & Competitors

(14)4.6 out of 5

FreshLime is not the only option for Conversational Marketing Software. Explore other competing options and alternatives. Conversational Marketing Software is a widely used technology, and many people are seeking user friendly, productive software solutions with profiles, lead gathering, and sales conversion. Other important factors to consider when researching alternatives to FreshLime include calls and chat. The best overall FreshLime alternative is Podium. Other similar apps like FreshLime are Birdeye, Intercom, Customers.ai, and Drift. FreshLime alternatives can be found in Conversational Marketing Software but may also be in Online Reputation Management Software or Live Chat Software.

Best Paid & Free Alternatives to FreshLime

Podium
Birdeye
Intercom
Customers.ai
Drift
NiceJob
SOCi
Tidio

Top 10 Alternatives to FreshLime Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how FreshLime stacks up to the competition, check reviews from current & previous users in industries like Consumer Services, Real Estate, and Automotive, and find the best product for your business.

Podium

By Podium

(1,845)4.6 out of 5

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

Categories in common with FreshLime:

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Reviewers say compared to FreshLime, Podium is:

More expensive

More usable

See all Podium reviews

Birdeye

By Birdeye

(3,147)4.7 out of 5

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Categories in common with FreshLime:

Reviewers say compared to FreshLime, Birdeye is:

More expensive

More usable

See all Birdeye reviews

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Customerly

(35)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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Reviewers say compared to FreshLime, Customerly is:

More expensive

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Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with FreshLime:

Reviewers say compared to FreshLime, Intercom is:

More expensive

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Customers.ai

By Customers.ai

(407)4.8 out of 5

Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands of business productivity tools, and hundreds of millions of consumer records to build email outreach campaigns for any audience.

Categories in common with FreshLime:

Reviewers say compared to FreshLime, Customers.ai is:

More usable

Better at support

Better at meeting requirements

See all Customers.ai reviews

Drift

By Salesloft

(1,251)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with FreshLime:

Get a quote

Reviewers say compared to FreshLime, Drift is:

More expensive

See all Drift reviews

NiceJob

By Paystone

(368)4.8 out of 5

Inbound Marketing Platform

Categories in common with FreshLime:

Online Reputation Management

Reviewers say compared to FreshLime, NiceJob is:

More usable

Better at support

See all NiceJob reviews

SOCi

By SOCi

(2,796)4.5 out of 5

SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.

Categories in common with FreshLime:

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Reviewers say compared to FreshLime, SOCi is:

More expensive

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Tidio

By Tidio

(1,614)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with FreshLime:

Reviewers say compared to FreshLime, Tidio is:

More usable

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Genesys Cloud CX

By Genesys

(1,396)4.3 out of 5

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with FreshLime:

Get a quote

Reviewers say compared to FreshLime, Genesys Cloud CX is:

More expensive

See all Genesys Cloud CX reviews

#10

Qualified

By Qualified.com

(1,114)4.9 out of 5

Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.

Categories in common with FreshLime:

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