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FreeAgent Reviews & Product Details

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FreeAgent?

The peace of mind that everything is logged and easily retrieved by myself or my accountant. Invoice automations save lots of time. Support is great Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

Nothing - they seem to always be ahead of the game with releasing new tools and features Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

Preparing accounts, invoicing, invoice reminders, payroll - working out taxes to pay. Review collected by and hosted on G2.com.

FreeAgent Overview

What is FreeAgent?

FreeAgent is a multi-award winning online accounting software designed specifically to meet the needs of small businesses, freelancers and their accountants. FreeAgent helps businesses take care of their day-to-day admin, from managing expenses and running fully RTI-compliant payroll to creating and sending professional-looking estimates and invoices. It also allows businesses to keep track of their cash flow and profitability, showing who owes them money - and how much!. FreeAgent also has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to easily file VAT, RTI payroll and - for sole traders and limited company directors - Self Assessment tax returns directly to HMRC. Around 100,000 customers currently use FreeAgent to manage their business accounts simply, with no confusing accounting jargon and with a team of friendly support accountants on hand to help them stay on track.

FreeAgent Details
Languages Supported
English
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Product Description

Cloud accounting designed to meet the needs of small businesses, freelancers and their accountants.


Seller Details
Seller
Freeagent
Year Founded
2007
HQ Location
Edinburgh, Midlothian
LinkedIn® Page
www.linkedin.com
377 employees on LinkedIn®

MM
Overview Provided by:

Recent FreeAgent Reviews

EH
Eric H.Small-Business (50 or fewer emp.)
4.0 out of 5
"Ease of yse"
Ease of use for clients and aslo for accountants
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Just keeps getting better"
The peace of mind that everything is logged and easily retrieved by myself or my accountant. Invoice automations save lots of time. Support is great
JF
Jillian F.Small-Business (50 or fewer emp.)
4.5 out of 5
"Simple to use and Free for RBS Clients"
Love the ease of use, simple to learn and has most of the great features such as Quick Books, Xero, Sage. FREE to RBS business users!!
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38 out of 39 Total Reviews for FreeAgent

4.3 out of 5
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38 out of 39 Total Reviews for FreeAgent
4.3 out of 5
38 out of 39 Total Reviews for FreeAgent
4.3 out of 5

FreeAgent Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for FreeAgentQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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EH
Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FreeAgent?

Ease of use for clients and aslo for accountants Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

Not fully adapted to the the Irish Market for VAT Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

Timely reportin Review collected by and hosted on G2.com.

SD
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FreeAgent?

I've used Xero and QuickBooks, but FreeAgent is superior, especially for freelancers/consultants. It just makes sense. Easy to use, intuitive, and super fast, and they even send you tips to make sure you're on top of everything. Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

Wish it would integrate with American Express credit cards. Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

Saves me a considerable amount of time on accounting, and the easy-to-use UI means I can find transactions and receipts quickly without issue. A great piece of software that I can't live without. Review collected by and hosted on G2.com.

LG
Bussiness Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FreeAgent?

FreeAgent keeps all my accounting and bookkeeping records in one easy accessible place. I use it to maintain invoices, debtors, bills, vat, estimates, bank transactions and profit and loss. I like the cash flow forecasting and the dashboard overview of my business's accounts. I would recommend it to any small business It also has a discount for referring a friend. It is also not an expensive subscription fee. The interface is neat and easy to use Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

There is not much I don't like about FreeAgent. It would be nice to be able to split invoices for when a client pays a deposit and then another payment later. In the dashboard area -it would be nice to see a year-on-year comparison summary on the cash flow. I don't use the time tracking facility but use all the other functionality Review collected by and hosted on G2.com.

Recommendations to others considering FreeAgent:

I would recommend Free Agent to any small business owner who is looking for software to maintain their invoices, quotes, bank transactions, bills and expenses. Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

It makes the mundaneness of admin and accounting much easier so I can focus on running my business. It helps keep track of debtors with reminders so can be on top of outstanding monies. and also recurring invoices save me time when it comes to invoicing each month Review collected by and hosted on G2.com.

SC
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about FreeAgent?

Very intuitive and helpful features that mean it is possible for small companies to complete most accounting tasks in house. When it is time to share with a qualified accountant, it is concise and easy to share relevant information. Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

It isn't immediately obvious when the connection with the bank account requires re-confirming, which means sometimes the bank account balance is not correct, although this is minor. Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

As a small business I do not want the overhead of paying an accountant every month. Freeagent gives me the tools to do most bookkeeping myself easily, but is simple enough to get the books audited at the end of the year Review collected by and hosted on G2.com.

EC
finance manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FreeAgent?

This platform is ideal for finance because it helps manage expenses, payroll execution, invoice creation and delivery, and provides workflow control over business successfully, this will help increase business processes and obtain better results during a sales in the process, it also contains a good variety of functions and a fantastic customer service where it allows you to obtain satisfied customers with the use of this service, apart from having a very well structured mobile application which you can always use for its network connections that are very fast and without any problem. Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

This system requires knowledge to be able to use it properly since users without knowledge can be confused when using it due to so many functions that the service offers, for which it is necessary to know it in order to use it without confusion, have a calm and problem-free use, apart from it has a very high cost which should be improved by offering better sales packages and more benefits so that more people can use it more frequently. Review collected by and hosted on G2.com.

Recommendations to others considering FreeAgent:

It is a system that is recommended as a functionality to keep an order of all your payment transactions of your clients, since it offers you a control panel which allows you to visualize those transations, with all its well-organized data where it allows you to know heretime it wasexecuted, who was in charge of doing it and howmuch was its amount, besides it has a mobile aplication which is very well informed about its uses and allows you to always be aware of new service updates. Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

We have used Freeagent for several months as a tool to track the inflows and outflows of money either through our sales or bank accounts, it helps us keep an order, where we can analyze them, personalize them and increase security to obtain our sales processes. And very secure and private accounts, this use is fantastic because it adapts very well to our commercial requirements to increase them, and generates a better use for us with our sales, we also use it as a method to see customer transactions since it offers us a panel where it allows us to visualize all the payment transactions of our clients. Review collected by and hosted on G2.com.

JF
Founder, Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FreeAgent?

Love the ease of use, simple to learn and has most of the great features such as Quick Books, Xero, Sage.

FREE to RBS business users!! Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

May not have all the bells and whistles of market leaders. Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

They are responsive to requests and I like the work on benchmarking within your industry. Review collected by and hosted on G2.com.

SB
finance manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about FreeAgent?

It is a very effective service to help keep accounts, manage expenses and follow up on the time of payment or collection of accounts, it is great because it allows you to have a secure order and allows you to obtain control over the accounts and each movement on the expenses that have been executed, it also has an interface that is responsible for explaining all the doubts about the expenses and helps you to have an easy and simple mode of use since it is very well structured and has configurations that it maintains everything managed, with its dates, payments and collections. Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

I think they should solve the technical support problem of this application since it is very slow to respond and also when it responds does not usually have an exact explanation when it comes to solving the doubt or problem that can be obtained, which I would like them to improve this virtue because it attracts annoyance to users and leads to them not being able to use the service properly for their needs. Review collected by and hosted on G2.com.

Recommendations to others considering FreeAgent:

It is recommended as a platform to help you keep the financial accounting of your company since it offers a configuration that proposes to record or manage all expenses, payments, bonuses or invoices generated by sales because it is a service that helps you analyze organized all your processes carried out and helps you to grant follow-up, personalization and improve customer relations on your accounts due to its great alternative use and its interface that contains a dashboardrd that is responsible for providing descriptions of sales and seeing the annual processes of your accounts. Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

We use the system to manage our invoices, expenses, payroll and project time allocation, this gives us great financial insight as it helps us keep track of each invoice and helps us take care of our daily administration, this also helps allows us to improve relations with users and maintain our movements of expenses in a safe and simple way. We also use it as an account customizer since it allows us to visualize the appropriate amounts, and the functionality to present VAT, RTI payroll and tax declarations. Review collected by and hosted on G2.com.

Laura B.
LB
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FreeAgent?

I I like that there's a lot of different features to this website. FreeAgent has a lot of great features for small businesses. I own a small business and FreeAgent has a lot of useful tools that I can use for my business. Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

The one thing that I just like about FreeAgent Is when you're on your mobile phone on your account the screen print is very small because there's a lot of information so there's a lot of zooming in and out on her mobile phone. But if you were on a desktop device is perfect. Review collected by and hosted on G2.com.

Recommendations to others considering FreeAgent:

I would recommend to sign up for the free trial and it gives you 30 days to try before you pick a plan and trust me it's totally worth paying for the monthly plan with all the benefits that they have on their website. Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

I am able to solve all my client invoices in one place. I can Create an invoice

for all my clients on FreeAgent.

I can record and track my expenses

wherever I am. Review collected by and hosted on G2.com.

AS
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FreeAgent?

It is really very easy to use and understand. The UI is very comfortable, intuitive and hassle-free. It Provides one-stop solution for all my accounting needs. Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

There is nothing that i dislike about Freeagent. Nothing as such. Review collected by and hosted on G2.com.

Recommendations to others considering FreeAgent:

Highly recommended. It is really very easy to use tool. You'll definitely like it. Must try once. Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

I am using Freeagent to generate bills, invoices and to maintain all the records and bill book. Review collected by and hosted on G2.com.

GW
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FreeAgent?

Ease of use of the software and reporting function Review collected by and hosted on G2.com.

What do you dislike about FreeAgent?

The pricing options are very basic with no tiers to give flexibility Review collected by and hosted on G2.com.

Recommendations to others considering FreeAgent:

This is a great basic bookkeeping software for small sized businesses. Review collected by and hosted on G2.com.

What problems is FreeAgent solving and how is that benefiting you?

A great financial management tool for contractors Review collected by and hosted on G2.com.