FormAssembly Reviews & Product Details

Form Assembly allows you to send automated e-mails after a form has been completed and integrates with Salesforce. It is customizable and allows for many different types of forms to be created. Review collected by and hosted on G2.com.

The backgrounds and themes for the forms are a bit antiquated. The Salesforce integration works well most of the time, but sometimes creates multiple records. Overall ease of use is not great and the customer interface can be confusing. Review collected by and hosted on G2.com.

We were looking for a way to integrate forms from our website to Salesforce that we could manage internally, as it is important for us to add new forms quickly and adapt the way we work. Review collected by and hosted on G2.com.

Whilst we have also connected PayPal, the frustration for us is that we manually have to reprocess forms so that the Paypal transactions fields are updated in Salesforce. Review collected by and hosted on G2.com.

I like the variety of problems that can be solved with FormAssembly...everything from survey to registration to online forms...FormAssembly is my one stop solution Review collected by and hosted on G2.com.

Dislike is a little stong, but I wish that FormAssembly did a better job of identifying potential duplicates with my Salesforce integration Review collected by and hosted on G2.com.

It was pretty easy to create surveys. User friendly in this regard. Review collected by and hosted on G2.com.

Never did get it to synch with Salesforce. Very expensive for what you get. Difficult to get technical support. The survey link was so long and irrelevant that I had to figure out how to use another tool to create a shorter more meaningful link to embed in a communication. Review collected by and hosted on G2.com.

We were looking for an easy way to leverage data in and out of salesforce, specifically dealing with a few marketing lead-gen use cases. The ability to create a form and connect it using the salesforce connector, then map and create literally any logic on how data can be viewed outside of salesforce, and in-turn send and stored within salesforce is brilliant. The creation of forms is also very plug and play and I like the ability to override the CSS when needed to have the form fit within an already development brand. Review collected by and hosted on G2.com.

The only thing I find to be a bit challenging at times is formatting the form to be exactly the way we want it. Sometimes the drag and drop puts things where I don't want them and I have to adjust. I also think the additional field-level settings could be presented a bit more user-friendly. I am hopeful that since he UI changed quite significantly this year, the builder wont be too far behind it. Review collected by and hosted on G2.com.

Formassembly does a great job with its salesforce integration -- it is single handily the best integration with salesforce & forms on the market. Review collected by and hosted on G2.com.

The mobile UI is not very good and harder to setup Review collected by and hosted on G2.com.

It's straight forward to use and integrates well with salesforce Review collected by and hosted on G2.com.

Getting to different options in the form builder is a bit cumbersome Review collected by and hosted on G2.com.

FormAssembly offers some robust functionality. Everything I need from a form service, FormAssembly has. It's integration with Salesforce is key to our business functionality and I like that data can be saved to any level of object in Salesforce (account, contact, etc) Review collected by and hosted on G2.com.

While the Salesforce integration is something that I like about FormAssembly, it's also something that I don't like... specifically the set up. Linking a form to your Salesforce instance is quite confusing and is a fairly technical process, making it impossible for all our employees to create forms, only those with limited SF admin skills. The construction of forms also is not that intuitive and can also be challenging for some. Review collected by and hosted on G2.com.

Ease of use of developing forms and automatically collecting the data in a spreadsheet Review collected by and hosted on G2.com.

Not much of any significance. There are some minor formatting issues but overall it works great. Review collected by and hosted on G2.com.

The promptness in which staff responds and works to find solutions and answer questions is absolutely wonderful! Review collected by and hosted on G2.com.

At this point, I haven't found any dislikes yet! Review collected by and hosted on G2.com.