(86)
4.8 out of 5
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Contacts Sync | Uploads contacts directly into the company database and assists with managing contacts. 18 reviewers of Forj have provided feedback on this feature. | 94% (Based on 18 reviews) | |
Email Integration | Seamlessly integrates email with company databases (mail merge). | Not enough data | |
Social Network Integration | Provides tools for content distribution across multiple social networks. | Not enough data | |
Qualitative Solutions | Solutions that help drive conversation, such as live chat, topic generation, and idea boards. | Not enough data | |
Advanced Portal Features | Tools that help enhance community portals, such as reminders, engagement tools, and analytics. | Not enough data |
Gamification | Helps engage users with gamification such as point systems, rewards, engagement meters, etc. | Not enough data | |
Survey Customization | Allows for unique, brand-specific survey creation and management. | Not enough data | |
Branching/Skip Logic | Helps create more intelligent surveys based on users actions and answers. | Not enough data | |
Multilingual Surveys | Allows for creation of surveys in different languages and advanced survey translation. | Not enough data |
Customer Intelligence | Based on 14 Forj reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. | 87% (Based on 14 reviews) | |
Customer Engagement | As reported in 22 Forj reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. | 87% (Based on 22 reviews) | |
Downloadable Reports | Provides functionality to dowload reports in multiple formats. 17 reviewers of Forj have provided feedback on this feature. | 75% (Based on 17 reviews) | |
ROI | Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. This feature was mentioned in 11 Forj reviews. | 83% (Based on 11 reviews) |
Qualitative Solutions | As reported in 20 Forj reviews. Solutions that help drive conversation, such as live chat, topic generation, and idea boards. | 88% (Based on 20 reviews) | |
All-in-one Dashboard | Helps create efficientcy by delegating data viewing access and report generation to specific users. This feature was mentioned in 21 Forj reviews. | 79% (Based on 21 reviews) | |
All-in-one Dashboard | Helps create efficientcy by delegating data viewing access and report generation to specific users. | Not enough data |
Customer Intelligence | Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. | Not enough data | |
ROI | Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. | Not enough data | |
Downloadable Reports | Provides functionality to dowload reports in multiple formats. | Not enough data | |
Customer Engagement | Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. | Not enough data |