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Forj Features

What are the features of Forj?

Community Building

  • Contacts Sync

Customer Analytics

  • Customer Intelligence
  • Customer Engagement
  • Downloadable Reports
  • ROI

Community Management

  • Qualitative Solutions
  • All-in-one Dashboard

Top Rated Forj Alternatives

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Community Building

Contacts Sync

Uploads contacts directly into the company database and assists with managing contacts. 18 reviewers of Forj have provided feedback on this feature.
94%
(Based on 18 reviews)

Email Integration

Seamlessly integrates email with company databases (mail merge).

Not enough data

Social Network Integration

Provides tools for content distribution across multiple social networks.

Not enough data

Qualitative Solutions

Solutions that help drive conversation, such as live chat, topic generation, and idea boards.

Not enough data

Advanced Portal Features

Tools that help enhance community portals, such as reminders, engagement tools, and analytics.

Not enough data

Community Improvement

Gamification

Helps engage users with gamification such as point systems, rewards, engagement meters, etc.

Not enough data

Survey Customization

Allows for unique, brand-specific survey creation and management.

Not enough data

Branching/Skip Logic

Helps create more intelligent surveys based on users actions and answers.

Not enough data

Multilingual Surveys

Allows for creation of surveys in different languages and advanced survey translation.

Not enough data

Customer Analytics

Customer Intelligence

Based on 14 Forj reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.
87%
(Based on 14 reviews)

Customer Engagement

As reported in 22 Forj reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.
87%
(Based on 22 reviews)

Downloadable Reports

Provides functionality to dowload reports in multiple formats. 17 reviewers of Forj have provided feedback on this feature.
75%
(Based on 17 reviews)

ROI

Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. This feature was mentioned in 11 Forj reviews.
83%
(Based on 11 reviews)

Community Management

Qualitative Solutions

As reported in 20 Forj reviews. Solutions that help drive conversation, such as live chat, topic generation, and idea boards.
88%
(Based on 20 reviews)

All-in-one Dashboard

Helps create efficientcy by delegating data viewing access and report generation to specific users. This feature was mentioned in 21 Forj reviews.
79%
(Based on 21 reviews)

All-in-one Dashboard

Helps create efficientcy by delegating data viewing access and report generation to specific users.

Not enough data

Community Analytics

Customer Intelligence

Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.

Not enough data

ROI

Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs.

Not enough data

Downloadable Reports

Provides functionality to dowload reports in multiple formats.

Not enough data

Customer Engagement

Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.

Not enough data