Flipcause Reviews & Product Details

I've been really happy with the level of service they provide. When I reach out with questions, or to ask my Concierge to assist with a project, they always respond quickly. Now that I have learned my way around the interface, it's pretty quick for me to set up a new campaign. It seems like interactions have been problem-free for our donors and registrants. And I love how easy it is for them to choose to cover our processing fees - the amount we've saved on that front means that Flipcause pretty much pays for itself! Review collected by and hosted on G2.com.

My main issue is that there's only so much flexibility and personalization allowed - in some cases, we've had to get creative to make the program serve our needs, and sometimes we have to add "instructions" so that our registrants understand how to go through the registration process. Review collected by and hosted on G2.com.

Flipcause told us up front that they would get our processing fees below 1% on average due to their option to have donors cover the processing fee. In over a year working with Flipcause, our average fee is close to .8%! I wasn't sure it was possible when we started, but they were 100% accurate in their ability to save us money. Review collected by and hosted on G2.com.

I would like a quicker response time when we have website issues, but I understand that we are not the only customer and that their employees don't work 24/7. Review collected by and hosted on G2.com.

Not only is Flipcause easy to use, their staff is phenomenal at responding, helping, and fixing whatever it is you could possibly think of. I love the fact that everything we could ever need for our non-profit is housed in the same place, instead of having to go to well over 4 different places to get what Flipcause offers. Review collected by and hosted on G2.com.

That updates are slower then I'd like? And not on them, they are growing leaps and bounds. I just get so excited about what they have coming up that I can't wait! When they send out the 'what's coming up soon' email, I can't wait to see how quickly it happens! Review collected by and hosted on G2.com.

I love that I can just email what I need updated and then I simply get an email back stating that it is done. I have a lot to do at my job and I am not very good with the website issues and flip cause and the team makes it so easy for me! One less stress factor for me! Review collected by and hosted on G2.com.

I do not think there is anything that I have found that I do not like or that could be fixed. Review collected by and hosted on G2.com.

Simplifies fundraising campaigns and integration with website. Offers great flexibility to customize almost all aspects of campaigns. The new integrated CRM functionality is a great addition and makes donor management much easier than tracking offline or in a separate system. Review collected by and hosted on G2.com.

Currently lacks option to manage memberships, but it is on the road map. Setting up a campaign can be complicated with all of the options, but the FlipCause team is there to support you if you need them.

While they do have a mobile payment solution (like Square), it would be nice to Review collected by and hosted on G2.com.

Flipcause is really easy to use and has every feature we need for our NGO. The customer service is amazing. I never have to wait for an answer, they get right back to me. When I first started with Flipcause I really could not believe how great they were and I thought maybe it was because I was a new client. But they just keep getting better. Review collected by and hosted on G2.com.

Nothing, I love everything about Flipcause. I can't even think of anything that I dislike about Flipcause. Review collected by and hosted on G2.com.

Ease of use and ease of contacting our concierge. This platform hosts our website, edits our site, receives money in credit card or other forms, keeps a donor database, provides analytics for website as well as campaigns, receipts and emails our donor base and a multitude of other tasks that I have not yet explored. Review collected by and hosted on G2.com.

Communication sometimes takes days if we are trying to tweak an issue on the website. We often have to go back and forth with emails to get it right. Review collected by and hosted on G2.com.

I love that Flipcause can help as much or as little as you need them to! They are very quick to respond to questions and issues. Our organization is very happy to have found them. Review collected by and hosted on G2.com.

So far, there isn't too much that I dislike about Flipcause. There have been a few snafus with changing some administrators on our account but it wasn't anything that prevented us from utilizing the services provided. Review collected by and hosted on G2.com.

I like the fact that people can donate directly through Flipcause and it can be integrated into my website. It makes donations easy to keep track of and I can make different campaigns for different fundraisers.We also have the website management, where Flipcause transferred our old website onto a Weebly platform. Either I can update or change the website or I can give Flipcause instructions on what I would like and they get it done within 24 hours. You also have an assigned team that you work with, therefore you get individual attention and people who know and understand your business. Review collected by and hosted on G2.com.

We are in the CRM beta portion. The ability to customize reports is virtually non-existant. Our contacts did not group together like the were in FileMaker Pro. You cannot pull reports with certain credentials, it has to be all or nothing. I understand it is in BETA stage, but the changes seem pretty stagnant at this point. Review collected by and hosted on G2.com.