Flatfile Pros and Cons

Flatfile has supported our growth to date from a small start-up to a scale up company, on one of our key user onboarding flows. Without it, it would not be an understatement to say that we would not have a product. Their customer support is also very impressive - I really enjoyed working with Michael Poythress and Arseniy Barmin. Review collected by and hosted on G2.com.

Initial setup requires quite a lot of implementation work. Flatfile's customisability comes with the downside that it's not something that works readily out of the box. Review collected by and hosted on G2.com.

After exploring so many other options on the market, we found flat-file was the easiest to use while providing a depth of tools to our users. their support staff was always available to help work out problems and was always extremely responsive. Hard to ask for anything more. Review collected by and hosted on G2.com.

We have been fortunate to participate in their build program and receive an extension on that program as well. We really like the product, I think the only thing we could ever ask for is a "free tier" for very low utilization and experimentation. However, they provide many opportunities to access their product affordable right now. Review collected by and hosted on G2.com.

I appreciate the ability to configure and control the Flatfile *Portal within our Elixir application.

*The portal is a beautiful interface that our customers use to upload their data in almost any CSV format and easily choose the attributes that will map into our database.

Beyond a great product, Flatfile provides excellent customer support and is easy to work with if any questions arise during implementation. Review collected by and hosted on G2.com.

Not much to dislike - Flatfile provides a B2B Data exchange solution, which can be a complex problem or time investment to solve from scratch. I believe Flatfile will continue to enhance and simplify offerings for great tooling on all aspects of data exchange. Review collected by and hosted on G2.com.

Most amazing thing about this software is it is very easy to use and handy for every one. Including many amazing features for easy importing and managing of files and content in the most robust way. The documentation procedure is comprehensive and makes the workflow very easy. The design and the dashboard is well arranged and all the tools properly arranged in the most unique way. Helping users to work with more accuracy. Merging of data is versatile and fascinating. Review collected by and hosted on G2.com.

The structure of the documentation is quite cumbersive. When trying to save or import larger sized files , takes longer time as normal, which results in slowing down the workflow and processing of the software. Review collected by and hosted on G2.com.

The functionalities of all the tools present in this software are unique, and the arrangement of devices and dashboards is fantastic of this software. Its data import feature is impressive and helps make your workflow easier. IT drag and drop feature is also quite interesting in making your workflow more accessible and intuitive. The platform also supports converting the document's file format to your desired file format. Easy to migrate and process the data from one server to another server. Review collected by and hosted on G2.com.

There is no preprocessing feature of data available in this; if it could have been there, the processing of documents could also take less time. For some dynamic mapping, there are lesser and limited tools available on this platform. Integration with other third-party applications is quite complex and more time-consuming. Review collected by and hosted on G2.com.

Flatfile is a great organization with a great product. The product and supporting docs are powerful and comprehensive, and the support team is responsive, knowledgeable and always happy to help. Review collected by and hosted on G2.com.

As a low-code developer, some of the data hook configurations were challenging, but the Flatfile team was always there to support. Review collected by and hosted on G2.com.

Greatly accelerates CSV importing and saves from having to get customers to use a template file or create data exports that map your expectations. Pretty quick to get integrated and flexible enough to support things outside the happy path. Review collected by and hosted on G2.com.

We found the need of defining workbooks and templates a bit confusing. I had used Flatfile at a prior job and this was all configured through code which I liked much better. Review collected by and hosted on G2.com.

Flatfile saved us a lot of time compared to building our own way to ingest candidate information in various formats. It took a few minutes to implement. Since we implemented it a few years ago, we have not had a single issue. Our customers love the simplicity it offers, and it makes us look like rock stars. Review collected by and hosted on G2.com.

Flatfile does exactly what we need it to do, but if I had to say something, I would say the pricing of what we use. We use a subset of the Flatfile feature set, but the pricing is reflective at a per import basis. Review collected by and hosted on G2.com.

- Superb support during the implementation phase.

- Very easy and intuitive intgeration flow

- Detailed documentation

- Able to process and validate file uploads from our customers only after a day

- Flexible terms for startups Review collected by and hosted on G2.com.

Nothing pops into my head here. We've been using Flatfile for over a year now and after the integration was done we never had to contact their support team as everything was just working fine. Review collected by and hosted on G2.com.

Flatfile provides precisely the functionality we need, wrapped in an easy-to-understand user experience. Our engineers have found working with Flatfile straightforward and have, as a result, been able to roll out new functionality quickly with relatively low effort. Review collected by and hosted on G2.com.

So far, nothing - it's been a great addition to our tool kit. Review collected by and hosted on G2.com.