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Fiserv Engagement Advantage Reviews & Product Details

Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fiserv Engagement Advantage?

My experience with Fiserv insurance has been good. I’ve had few technical problems but customer service was very helpful in resolving my issues. Review collected by and hosted on G2.com.

What do you dislike about Fiserv Engagement Advantage?

I’m currently using the product. I’ve had no problems. Review collected by and hosted on G2.com.

What problems is Fiserv Engagement Advantage solving and how is that benefiting you?

I’ve realized that the administration unique way of solving problems. If they aren’t aware of the solution. They will connect you to the right department. Review collected by and hosted on G2.com.

Fiserv Engagement Advantage Overview

What is Fiserv Engagement Advantage?

Insurance management solution for administering policies, claims, and reinsurance.

Fiserv Engagement Advantage Details
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Product Description

Insurance management solution for administering policies, claims, and reinsurance.


Seller Details
Year Founded
1984
HQ Location
Milwaukee, US
Twitter
@Fiserv
25,041 Twitter followers
LinkedIn® Page
www.linkedin.com
35,345 employees on LinkedIn®
Ownership
BMV:FISV
Total Revenue (USD mm)
$14,852

Recent Fiserv Engagement Advantage Reviews

Jessica M.
JM
Jessica M.Enterprise (> 1000 emp.)
4.0 out of 5
"Fiserv review "
I like the color coded flags for each loan. It lets you easily see important factors for the loans
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Fiserv review"
Fiserv is efficienct and easy to navigate
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Good Company "
My experience with Fiserv insurance has been good. I’ve had few technical problems but customer service was very helpful in resolving my issues.
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Fiserv Engagement Advantage Media

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5 out of 6 Total Reviews for Fiserv Engagement Advantage

3.4 out of 5
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Jessica M.
JM
Intern
Banking
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Fiserv Engagement Advantage?

I like the color coded flags for each loan. It lets you easily see important factors for the loans Review collected by and hosted on G2.com.

What do you dislike about Fiserv Engagement Advantage?

Having to manually enter loan information is difficult. I also dislike having to load two loans for one loan with two mortgages Review collected by and hosted on G2.com.

What problems is Fiserv Engagement Advantage solving and how is that benefiting you?

Keeping track of loans and loading incoming loans. I used this to load new bankruptcy filings Review collected by and hosted on G2.com.

Michael C.
MC
Investor Reporting Specialist and Staff Accountant
Financial Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Fiserv Engagement Advantage?

As a general ledger software it provides all the functions needed so you don't need to use any other software. It allows you to easily enter journal entries and generate a variety of financial reports. Even though it has most of the functions you need you are also capable of syncing it with other software if you are in a specialized industry. It's ability to import this other data is really strong and causes no issues with the reports being run. You can also have additional features like accounts payable to make it even more comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Fiserv Engagement Advantage?

What I really dislike most is the interface because despite how good the functions are, it is not the most user friendly. The basic menu doesn't really provide the best description of what's in section. In each section there are so many tiers of reports and data entry windows that it sometimes difficult to find what you need. As a personal pet peeve the pictures of the buttons don't really accurately represent what their function is. Review collected by and hosted on G2.com.

Recommendations to others considering Fiserv Engagement Advantage:

If you can get past the sub-par interface then you get to use a really good software that will meet your needs. If you ever have any issues the customer support have been very responsive. Review collected by and hosted on G2.com.

What problems is Fiserv Engagement Advantage solving and how is that benefiting you?

As a comprehensive general ledger software it allows you to do everything you need for accounting in one place. The financial statements and reports that it can generate are extremely helpful and allow you to easily assess the current entity, Using these we have been capable of seeing the month to month and year to year changes and impact. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fiserv Engagement Advantage?

I love the storage and the ability to house so many different entities of the mortgage from ARM adjustment history to reporting to SFDMS Review collected by and hosted on G2.com.

What do you dislike about Fiserv Engagement Advantage?

The cost for ALL portions of fiserv is costly it's worth it but is costly Review collected by and hosted on G2.com.

Recommendations to others considering Fiserv Engagement Advantage:

Get it Review collected by and hosted on G2.com.

What problems is Fiserv Engagement Advantage solving and how is that benefiting you?

It is used to do multiple services such as calculating what the interest rate is going to adjust to as well as keeping payment history for escrow disbursements Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fiserv Engagement Advantage?

Fiserv is efficienct and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Fiserv Engagement Advantage?

The user interface is quite old and I find the way the data is organized to not be intuitive Review collected by and hosted on G2.com.

What problems is Fiserv Engagement Advantage solving and how is that benefiting you?

Quickly able to retrieve loan and financial information securely Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fiserv Engagement Advantage?

As an administrator, I like to have a great deal of control over the access that is provided to the user, Fiserv Insurance Administration provides that capability Review collected by and hosted on G2.com.

What do you dislike about Fiserv Engagement Advantage?

At times, the menu's can seem a bit redundant, which slows down the process. Review collected by and hosted on G2.com.

What problems is Fiserv Engagement Advantage solving and how is that benefiting you?

The Fiserv Insurance Administration tool allows for easy user administration, while still allowing for the maximum amount of control over access levels. Review collected by and hosted on G2.com.