Firmex Virtual Data Room Reviews (93)

Reviews

Firmex Virtual Data Room Reviews (93)

4.6
93 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and robust security features of Firmex Virtual Data Room, highlighting its intuitive interface that simplifies document management and sharing. Many appreciate the platform's reliability and efficient customer support, making it a preferred choice for secure data handling. However, some users note that navigating large folders can be slow at times.

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Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Very user friendly"
5/5
What do you like best about Firmex Virtual Data Room?

User friendly, lots of features, looks good. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Expensive once you have lots of mandates and/or large GB files. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback around the user friendly experience when accessing Firmex. As for pricing, we offer a top tier platform at a mid-level price point with a fixed storage offering compared to per page legacy providers which makes cost unpredictable.

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Mid-Market (51-1000 emp.)
"Great platform for sharing information!"
5/5
What do you like best about Firmex Virtual Data Room?

One stop repository for all things related to project lending/financial/lender due diligence Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

No dislike - very happy with the setup that firmex provides. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the positive feedback and great to hear. We look forward to continually working with you on all your VDR project needs.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"great experience"
5/5
What do you like best about Firmex Virtual Data Room?

Security: One of the primary considerations for a virtual data room is the level of security it provides. Firmex is known for its enterprise-grade security features, including encryption at rest and in transit, multi-factor authentication, and granular access controls.

User-Friendly Interface: Users often note that Firmex has an intuitive interface that makes it easy to upload, manage, and share documents. This reduces the learning curve for new users.

Customization: Firmex allows users to customize the data room's appearance to match their company's branding, which can provide a more professional look for clients and partners accessing the room. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

I really enjoy the product. Thank you for creating it Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the amazing feedback and write up on your experience with Firmex, it's always great to hear. As your use cases have been outlined it sounds like you are utilizing the product to it's fullest and we look forward to working with you on all your VDR needs!

RC
Richard C.
Mid-Market (51-1000 emp.)
"GREAT, EASY TO USE SYSTEM"
5/5
What do you like best about Firmex Virtual Data Room?

Easy upload of documents and tracking who has accessed what Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Storage limits are way too low without having to purchase more. Cloud storage is really cheap these days Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback on your experience with uploads as we have made significant improvements to speed and size of upload capabilities. As for storage, we provide a fixed fee compared to legacy providers offering per page pricing models which is very difficult if not impossible to predict. As for storage, there is a difference in storage for VDR providers vs telecommunications you may be referring to. Storage in transit and us, vs cell phone storage. Happy to connect with you further to discuss pricing or have a rep chat with you as well, feel free to reach out to me at james.lehuquet@firmex.com

VR
Vanessa R.
Mid-Market (51-1000 emp.)
"Very efficient and user friendly."
5/5
What do you like best about Firmex Virtual Data Room?

The most helpful aspect of Firmex is the customization. I am able to invite users and give them specific permissions for each folder. My firm uses Firmex regularly to share documents securely with certain groups of users. The site is easy to navigate, upload documents and search through. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

At this time I cannot describe an instance where I disliked any aspect of the site. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the positive feedback and amazing review on Firmex. The granular user permissions on a group and folder level are a constant piece of positive feedback we get from our clients, as it gives them an easy and intuitive way of making sure their information is secure when sharing externally. Thanks again and look forward to continually working with you.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"No Fear with Firmex!"
5/5
What do you like best about Firmex Virtual Data Room?

Easy to use, organized in an easy to follow manner, and easy for clients to use as well. Drag and drop is key. Great customer support Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Sometimes can take a long time for fikes to load. Id dragging and drpping files from server, sometimes thay all don't upload. Hard to audit to be sure everything was transferred. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the review and great to hear about your user experience as well as your clients guest user experience. As for uploading files, I would be interested in better understanding what browser you are using as we are optimzied for Google Chrome. Along with the location of where you are uploading the documents. Our support team is available 24/7/365 for all of your questions and needs, please reach out to them at support@firmex.com

Edward A.
EA
Edward A.
Director Of Information Technology
Mid-Market (51-1000 emp.)
"A solid solution, fast upload/download, always up"
5/5
What do you like best about Firmex Virtual Data Room?

Ease of use and the fact that I can upload the entire folder structure Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Cannot think of anything, it does the job perfectly Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks Edward for the fantastic review. Always great to hear and we look forward to continually working with you for your data room needs.

DL
David L.
Small-Business (50 or fewer emp.)
"Perfect for controlled information sharing"
5/5
What do you like best about Firmex Virtual Data Room?

It is essential for sharing information in negotiations, knowing at all times who is accessing and when and what is being consulted at any given moment. You never lose control or have doubts about the use that is made. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

I miss two things. A configurable alert system to know immediately when someone accesses or reviews a document. And to be able to automate reports to be sent automatically. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thank for the great piece of feedback on not having doubts when using Firmex to share information with external parties. Security is our top priority and hearing your feedback is great. As for the alert system, I'd be interested to know what other providers offer this, feel free to reach out to me directly at james.lehuquet@firmex.com.

Verified User in Investment Banking
AI
Verified User in Investment Banking
Mid-Market (51-1000 emp.)
"Jason's experience with Firmex over the past 3.5 years at GLC Advisors."
5/5
What do you like best about Firmex Virtual Data Room?

Firmex is a spartan platform that is easy to use and intuitive. No bells and whistles, just straightforward application with easy to understand user interface.

Platform is very easy to use for hosts to set up, and clients and prospects have never complained to us about accessibility or have raised any technical problems to us.

I have not had to utilize customer support, the built-in help feature has been useful and solved what few issues I had.

I've used the Firmex site for multiples deals over the past 3.5 years and have enjoyed the platform, it is also significantly cheaper than other services such as intralinks, while accomplishing the same thing. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

No dislikes per se, but additional data could be interesting around users utilization (maybe ability to see exactly which files have been viewed / downloaded), but overall extremely useful. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks Jason for the feedback and your experience over the years using Firmex. All the features and functionality you have outlined are why Firmex does over 20,000 data rooms a year, which is the most volume in the VDR industry. Your comments about additional reporting data is noted and flagged with our product team, as we are always looking for ways to improve the platform through client feedback.

MF
Matteo F.
Mid-Market (51-1000 emp.)
"Firmex: Easy to use, Great User Interface and Secure"
5/5
What do you like best about Firmex Virtual Data Room?

I enjoy that it is very user friendly. Adding/ removing folders, restricting accesses to certain group/ people is very easy vs. other VDRs where it is almost impossible to figure out how to do this (it is not as simply as right clicking etc.) Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Honestly, there is not much that I dislike. I have been using Firmex since 2018 and it is my go to VDR. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

We appreciate the feedback on the platform, as it's always great to hear when our clients are having a fantastic user experience!