# Firmex Virtual Data Room Reviews
**Vendor:** Firmex  
**Category:** [Virtual Data Room Software](https://www.g2.com/categories/virtual-data-room-vdr)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 93
## About Firmex Virtual Data Room
More deals, diligence, and compliance gets done in Firmex data rooms. With over 20,000 new rooms opened yearly, thousands of businesses manage highly sensitive projects and processes with Firmex. Our robust and secure data rooms and industry-leading customer service give you control over your critical documents. Firmex&#39;s flexible pricing is unique with an unlimited data room subscription or per-use transaction pricing. SOC 2, GDPR, HIPAA compliant. SSO, API and Redaction.



## Firmex Virtual Data Room Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Firmex Virtual Data Room, finding it intuitive and quick to navigate. (27 reviews)
- Users appreciate the **easy document and user management** in Firmex Virtual Data Room, enhancing overall accessibility and tracking. (9 reviews)
- Users find the **intuitive use** of Firmex Virtual Data Room effortless, making it easy for beginners to navigate and manage. (9 reviews)
- Users find the **navigation ease** of Firmex Virtual Data Room exceptionally user-friendly and straightforward for document management. (9 reviews)
- Users appreciate the **effortless secure document sharing** of Firmex, enhancing collaboration during due-diligence projects. (9 reviews)
- Users appreciate the **user-friendly interface** of Firmex, facilitating easy document management and quick onboarding for new users. (9 reviews)
- Access Control (8 reviews)
- Users commend the **exceptional customer support** from Firmex, particularly in finding features quickly and efficiently. (8 reviews)
- Users value the **robust security** of Firmex Virtual Data Room, ensuring their data remains safe and protected. (7 reviews)
- Tracking Activity (7 reviews)

**What users dislike:**

- Users find the **poor UI design** challenging, making folder organization and navigation less intuitive. (6 reviews)
- Users face **slow navigation in large folders** and desire better customization options for workflows and dashboards. (4 reviews)
- Users experience **slow performance** when navigating large folders, which can impact efficiency and user experience. (4 reviews)
- Users encounter a **learning difficulty** with navigation and understanding workflows, especially for new users. (3 reviews)
- Users find the **limited customization options** in Firmex Virtual Data Room hinder the ability to tailor their experience. (3 reviews)
- Users find the **access control process non-intuitive** , often struggling with file permissions and document management. (2 reviews)
- Users find the **cost prohibitive** especially with multiple mandates or large GB files, impacting overall value. (2 reviews)
- Inadequate Reporting (2 reviews)
- Notification Issues (2 reviews)
- App Functionality (1 reviews)

## Firmex Virtual Data Room Reviews
  ### 1. Secure, Efficient, and Easy-to-Use Data Room

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hafsat A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Firmex Virtual Data Room?**

I use Firmex Virtual Data Room for secure document sharing and due diligence in M&A deals. It streamlines processes efficiently. The intuitive interface and granular permissions make it easy to control access, and the Q&A feature is great. It simplifies document management, enhances security, and speeds up deal closure. The onboarding process is straightforward, helping users adapt quickly, and the permissions offer peace of mind for data security. I also like the centralized communication that the Q&A feature provides, tracking questions efficiently and reducing email clutter. The seamless integrations with Microsoft Office, Salesforce, and DocuSign streamline workflow. The security and user experience outperform other products, and better support sold us on the switch from ShareVault.

**What do you dislike about Firmex Virtual Data Room?**

The reporting analytics could be more robust. I think customizable templates and real-time updates would boost insights.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

I use Firmex Virtual Data Room for secure document sharing and due diligence in M&A deals. It simplifies document management, enhances security, and speeds up deal closure.

  ### 2. Effortless and User-Friendly—Perfect for All Experience Levels

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fady S. | Adjoint administratif / juridique, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Firmex Virtual Data Room?**

It is easy, simple and fast. You don't need to be a software expert to use it. It is simple in a way any person with no experience can use it with few clicks.

**What do you dislike about Firmex Virtual Data Room?**

Actually, I can't say I dislike something in Firmex Virtual Data Room because you copy a full tree of info without having to do it one by one. The updates are very good in a way that you only update with the new entries or documents.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Actually, when I started using Virtual data Rooms, I had a big problem copying the new files downloaded and I had to do it sometimes one by one.  But the simplicity in using Firmex, saved me a lot of time and made it possible for me to download and upload documents easily in no time and saved me a lot of work.

  ### 3. Secure, organized, and reliable solution for managing confidential documents

**Rating:** 5.0/5.0 stars

**Reviewed by:** ISSAOUI B. | IT administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Firmex Virtual Data Room?**

What I appreciate most about Firmex is how effortlessly it enables secure document sharing throughout due-diligence projects. The interface is straightforward and user-friendly, which means organizing extensive collections of confidential files is quick and efficient. The permission controls are highly detailed, letting us set precise access levels for both internal teams and external partners. I also value the platform’s reliability—uploads are consistently fast, the system runs smoothly, and the activity tracking is both clear and transparent.

**What do you dislike about Firmex Virtual Data Room?**

The main challenge I’ve encountered is that navigating very large folders containing thousands of documents can occasionally become slow. Additionally, new users might require a brief adjustment period to grasp the permission structure and workflows. It would also be beneficial to have more customization options for dashboards or reporting. Despite these minor issues, they are outweighed by the platform’s overall quality and reliability.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Firmex helps us manage sensitive documents during due diligence, audits, and cross-team reviews. It centralizes all confidential files in one secure location, making it easier to collaborate with external advisors while maintaining strict access control. The platform significantly reduces security risks from email-based sharing, improves traceability with complete audit logs, and saves time by streamlining document organization and retrieval. It has improved our team's efficiency, transparency, and compliance during complex projects.

  ### 4. Intuitive Cloud Solution with Advanced Security Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carlos C. | Head of Projects &amp; Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2025

**What do you like best about Firmex Virtual Data Room?**

cloud-based solution dvanced security with encryption and access control and an Intuitive, user-friendly interface

**What do you dislike about Firmex Virtual Data Room?**

Limited customization options and Occasional lag with large uploads , but its ok in the big picture. dont make this a bad product at all

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

the Firmex Centralizes document management, and most important turn my data excange secure and confidential

  ### 5. I have been using Firmex for years.  Very happy with the service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken S. | Managing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2025

**What do you like best about Firmex Virtual Data Room?**

It is a very efficient, easy to use platform that makes our job easier.  What I like best is our ability to monitor user activity in real time and provide meaningful updates and feedback to our clients.  It also helps us understand our deal participants better.

**What do you dislike about Firmex Virtual Data Room?**

Compared to what we were using before Firmex has been a dramatic improvement so it is hard to come up with specific downsides but, as with any online platform, improvements can always be made.  Perhaps there is an way to automate report generation and distribution to administrators.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Virtual data rooms and due diligence in the context of corporate finance and M&A deals.  It streamlines document storage, review and transfer and allows for monitoring.

**Official Response from James Le huquet:**

> Happy to hear that using Firmex is as you said a dramatic improvement over your previous VDR provider! Firmex is always looking at new product feature and improvements, your feedback is greatly appreciated. 

  ### 6. Effortless Data Room Management with Firmex

**Rating:** 5.0/5.0 stars

**Reviewed by:** 'Damilare A. | Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Firmex Virtual Data Room?**

Easy and seamless upload and sharing of documents in our dataroom with clients. It has been reliable, intuitive, and efficient upload/sharing time.

**What do you dislike about Firmex Virtual Data Room?**

In my experience, nothing yet. Its been effortless management and sharing of our dataroom with clients. Firmex Exceeds Expectation

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Firmex Virtual Data Room is solving the challenge of secure, organized, and efficient document sharing, especially in high-stakes, deal-related environments. As someone working in private equity, I’ve found it particularly useful for managing our documents sharing and due diligence processes. Firmex gave me the flexibility of giving access to confidential materials across multiple stakeholders without compromising control or security.

**Official Response from James Le huquet:**

> We appreciate the great review and the fact that our service has exceeded your expectations! 

  ### 7. Seamless data room

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neel U. | Head of department, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Firmex Virtual Data Room?**

We've used the Firmex data room for several years now and it is regularly praised by our clients and other solicitors for being user friendly and easy to use. We use the data room daily and have rarely needed customer support or experienced any outages, making it a reliable tool. The ease of implementation and establishing a data room is should also be highlighted, which pleases clients who urgently need a data room opened. Overall, we would recommend Firmex to any mergers and acquisition departments.

**What do you dislike about Firmex Virtual Data Room?**

Our only comment would be adding more security features before entering the data room

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

being able to manage and review a vast amount of data

**Official Response from James Le huquet:**

> Great to hear that you have been using us for so long and that you would recommend us to anyone. In terms of security before entering the data room, we do offer MFA as well as SSO for our subscription clients. This is something you can speak with our support team or your Firmex contact about to have enabled. 

  ### 8. Firmex Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aahan M. | Investment Banking Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Firmex Virtual Data Room?**

Simple to use for analysts, buyers, sellers and all parties. great features of redacting documents and reviewing action on users

**What do you dislike about Firmex Virtual Data Room?**

None as of now. I think the analytics part could be easier. Also takes time in recognizing people already entered before.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Sellside, Buyside, Pitches, and Data requests are all important aspects of the platform. Each of these features plays a significant role in supporting my workflow and helps streamline various processes.

  ### 9. Easy to Use Interface and Ease of Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dhanusha S. | Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2025

**What do you like best about Firmex Virtual Data Room?**

Easy to provide access, remove access to dataroom. Options to select frequency of email, option to send out a push notification

**What do you dislike about Firmex Virtual Data Room?**

The Q&A feature can be improved. I know Firmex has an option to do a Q&A but its not very intuitive.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Sharing of information to large number of parties. Parties are able to easily access the dataroom.

**Official Response from James Le huquet:**

> Thanks for the positive review on how easy to use our VDR platform is, as we feel this is one of our competitive advantages within the industry. We also have the ability to customize the notificaiton frequency you would like document activity to be sent to user groups, which isn't available with all VDR platforms. As for our Q&A platform, it is something we are actively investigating on ways to improve the feature, happy to discuss with you on areas you think need improving. Feel free to reach to me directly at james.lehuquet@firmex.com

  ### 10. Fantastic Diligence and Data Upload Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler T. | Investment Banking Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about Firmex Virtual Data Room?**

I enjoy the functionality, the reporting structure, and ability to bulk upload items with ease. I have not had issues with any documents since using the software.

**What do you dislike about Firmex Virtual Data Room?**

I think it would be good to follow the datasite trend of incorporating AI.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Creating data rooms to collect and share information with buyers, sellers, and advisors.

**Official Response from James Le huquet:**

> Thanks so much for sharing your experience! We're glad to hear you're enjoying the functionality, especially the ease of bulk uploading and the robust reporting structure. It's great to know that the software has been reliable for your document management needs. If there's ever anything more we can do to enhance your experience, don't hesitate to reach out—we’re here to help!

  ### 11. Firmex Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rafey I. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2025

**What do you like best about Firmex Virtual Data Room?**

All key parameters are located on the same page.

**What do you dislike about Firmex Virtual Data Room?**

A visual chart to show the folder structure as one has to click through different folder structures.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Secure storage of deliverables not contingent on individual/role.

**Official Response from James Le huquet:**

> Thanks for the feedback, always great to hear of another positive experience. As for being able to see the folder structure, we do have the ability to export your folder index via PDF or excel. I have included the link to our online Knowledge Base for you for the next time you are in need. 

  ### 12. Quite user-friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Firmex Virtual Data Room?**

The Customer Support has been quite good.

**What do you dislike about Firmex Virtual Data Room?**

It look a bit of time to get used to the platform, but all seems good now. The reporting might be a bit more intuitive.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Document management.

  ### 13. Excellent Design, Fast Downloads and Uploads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peggy C. | senior manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Firmex Virtual Data Room?**

It's very easy to use, and it has easy navigation eg, version control, downloads as zips and etc

**What do you dislike about Firmex Virtual Data Room?**

I didn't find anything really dislike about Firmex

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

secure data exchange is a key role in our daily work, and Firmex is able to ensure fast and secure data exchange

**Official Response from James Le huquet:**

> Thank you for your feedback! We're so glad to hear that you find the platform easy to use and navigate. Features like version control and zip downloads are designed to streamline your workflow, so it's great to know they're making a difference. If you ever have suggestions for further improvements, we’d love to hear them!

  ### 14. Easy to use, flexible and reasonable cost

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris B. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Firmex Virtual Data Room?**

Relative easy to use, can assign different roles to different users, tracking within dataroom

**What do you dislike about Firmex Virtual Data Room?**

Once a user is set up, its not always intuitive as to how to change their access to specific files if something changes

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Need an easily accessible and secure dataroom at a reasonable price

**Official Response from James Le huquet:**

> Thanks for the comments and your review, as it is greatly appreciated. As for user permissions, we have the ability to change access on a group level, folder level and sub-folder level. I have included also a piece from our online Knowledge Base that allows you with our View As tool, to see what guest users have and don't have access. If you have any questions or need further assistance please reach out to james.lehuquet@firmex.com. 

  ### 15. Firmex Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohammad I. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 20, 2025

**What do you like best about Firmex Virtual Data Room?**

Ability to search full firmex rooms via one search bar

**What do you dislike about Firmex Virtual Data Room?**

Have to log in every time when accessing firmex.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Have all deliverables in one location that can be accessed anytime.

**Official Response from James Le huquet:**

> Thanks for the feedback and comments on Firmex. Having the ability to access your deliverables in one secure environment is a great resource to have and one of the many reasons why our clients choose Firmex. As for logging in, having the robust security of a VDR such as Firmex, requires our clients to login every time to mitigate risk. 

  ### 16. I very much enjoy using Firmex for the setting up and initializing on data rooms.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meagan R. | Senior Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about Firmex Virtual Data Room?**

I find this system very easy to use when I need to set up a new data room. It is very straightforward and guides you through the proper steps to make sure every necessary box is checked. I also found the training and info sessions to be quite helpful, and the trainer was super knowledgeable and answers any questions in a reasonable amount of time every time I have reached out to him.

**What do you dislike about Firmex Virtual Data Room?**

I typically only set up the rooms, not necessarily using them on a day-to-day basis for uploading info, so I have not come across any downsides thus far.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

This is something we use quite often as we have some client files which require lots of information- and a common place for clients , purchasers and everyone involved in the deal to be able to access it conveniently. Also being able to set certain levels of access for certain users is a big thing that makes this very useful in our day-to-day use.

**Official Response from James Le huquet:**

> Thanks for the feedback on how easy and intuitive the platform is. We pride ourselves on offering best in class training and support which sounds like you experienced. We look forward to continually working with you on all your VDR needs. 

  ### 17. It has everything you need to be able to securely manage a flow of information and data.

**Rating:** 5.0/5.0 stars

**Reviewed by:** David C. | Investment Banking Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Firmex Virtual Data Room?**

The search features stands out as something in Firmex that makes finding data and information easier.

**What do you dislike about Firmex Virtual Data Room?**

Sometimes the platform will start in an old deal room. Not a big issue, it would be great to have a landing page.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

It allows us to receive sensitive information from our clients and share it with potential investors. We also work with many third party consulting firms that we can provide data to using Firmex.

**Official Response from James Le huquet:**

> We're glad to hear that our search features are making it easier for you to find data and information. We strive to provide tools that enhance your efficiency and productivity, allowing our users to text search within the document with OCR and not just search through titles is something not all providers can facilitate. We do offer a landing page, if you login through the global login which can be found at the top right of our webapge or through this URL login.firmex.com. It will take you to a landing page that shows all of the active data rooms you have access to. 

  ### 18. Firmex Data Room

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Firmex Virtual Data Room?**

Clear and logical commercial terms with Firmex.  Very quick to get up and running.  Intuitive and easy to manage, even for a beginner.  Proactive customer support.

**What do you dislike about Firmex Virtual Data Room?**

Not much to dislike, it does what it says it does, easily and without having the "system" get in the way of what you're trying to do.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Basic requirement for a data room for a single project M&A situation.

**Official Response from James Le huquet:**

> Thanks for the feedback, as we pride ourselves on response time as we know these needs can be mission critical. Being an easy to use and intuitive platofrm is one of our main competitive advantages within the VDR space. Very happy to hear that you had such as great experience and we look forward to working with you on all your data room needs. 

  ### 19. Solid Data room for Corporate Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Craig W. P. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Firmex Virtual Data Room?**

Good tracking of user access, downloads, time spent in the data room

**What do you dislike about Firmex Virtual Data Room?**

The manner to change or update dataroom expiry and user settings is confusing and inconvenient, I would like to see a more obvious interface for update and reviewing access settings

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Document acess control and limitations

**Official Response from James Le huquet:**

> Thansk for the feedback on the excellent user interface we provide, always great to hear. As for the bulk download process, we offer 1 USB archive for every transaction package which will allow you to get all of the data room contents on to that drive. Alternatively you can bulk download the content to your local device which my support team would be happy to assist with. I would be interested to know what issues you experienced, feel free to reach out to me directly at james.lehuquet@firmex.com

  ### 20. Amazing data room expirience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camilo G. | Corporate Affair Attorney, Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Firmex Virtual Data Room?**

Robust Security,  User-Friendly Interface,  Comprehensive Feature Set, Firmex offers a wide range of features to streamline the due diligence process, including, Secure document sharing. Easily share and manage large volumes of documentsm, Advanced search and filtering: Quickly find specific information within the data room and the Detailed reporting which generates reports on user activity, document views, and more.   
  
s.

**What do you dislike about Firmex Virtual Data Room?**

It lacks of real-time tracking when I upload new documents It would be much better if the notification arrives immediately as soon as you upload the document.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

It helps my organization to efficiently and securely manage complex due diligence processes, ultimately saving time and reducing costs.

**Official Response from James Le huquet:**

> Thanks for the feedback on your experience. Sounds like it has been a beneficial tool for you when sharing information externally in an easy and secure way. As for the document uploads, we do that the ability to notify users immediately, this is a customization that can be done by the proejct admin. If users have access to that particular piece of information this feature is available. We also have reporting functionality around document activity email notifciaitons. 

These are links to our Knowledge base that will assist with these needs. https://support.firmex.com/hc/en-us/articles/360039709994-Report-Document-Activity-Email-Notifications 

https://support.firmex.com/hc/en-us/articles/212462538-Notify-users-automatically-regarding-documents-via-email#administrators-0-3

As always, if you have any questions or need immediate assistance, please contact our support team which is available 24/7.

  ### 21. Firmex : a very helpful way to share documents and create data rooms

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vincent M. | VP finance and BD, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Firmex Virtual Data Room?**

- Ease of use
- Ability to create multiple data rooms and share in full confidentiality
- Easy to make sure that members know about document updates
- Fast uploads and downloads
- Lots of data about the activity of members

**What do you dislike about Firmex Virtual Data Room?**

- Not always easy to track data usage
- Small learning curve to be able to add members to data rooms

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

To be able to share data with investors, partners, BoD members and consultants with confidence.

**Official Response from James Le huquet:**

> We appreciate the kind words outlining what you like best of Firmex. These are aspects of our platform we hear about time and time again from our loyal client best of reasons why they choose Firmex for their VDR needs. 

As for data tracking, we do offer a report that gives you the storage within the project if you are using us for a single transaction plan. We also have a site level report on project data if you are using us for the unlimited data room subscription plan. 

Project Storage Report - https://support.firmex.com/hc/en-us/articles/212467808-Report-Project-Storage

Site Level Storage Report - https://support.firmex.com/hc/en-us/articles/6204766939931-Report-Storage-Use-By-Project

Again, thanks for the kind words and we look forward to continually working with you for your document sharing needs. 

  ### 22. Good product with defections

**Rating:** 3.5/5.0 stars

**Reviewed by:** Casey S. | Vp, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Firmex Virtual Data Room?**

Security. Inviting people is easy and straightforward and setting permissions

**What do you dislike about Firmex Virtual Data Room?**

Lack of collaberative documents, not the easiest for importing index spreadsheets

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Data room needs for IB

**Official Response from James Le huquet:**

> hank you for your feedback! We're thrilled to hear that you found the process of inviting people and setting permissions easy and straightforward. Ensuring a seamless and secure experience for our users is our top priority. If you have any further suggestions or need assistance, please don't hesitate to reach out. Unfortunately we aren't a document collaboration tool like Box or Google Drive, as we are focused on making sure you can share your sensitive documents with external parties. We do have the ability to import an index, which I have included a link to our KB article. 

  ### 23. Excellent Data Room Provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2025

**What do you like best about Firmex Virtual Data Room?**

Ease of use, simple interface, easy to implement and for clients to navigate, customer support, cost

**What do you dislike about Firmex Virtual Data Room?**

There is nothing I dislike about Firmex.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Firmex is solving the issue of storing documents in a secure, virtual repository that is well organized and easy for third-parties to navigate during transaction diligence.

**Official Response from James Le huquet:**

> Thanks so much for the kind words and great to hear that your experience wtih Firmex has been nothing but positive! We strive to offer a top tier product, with award winning customer support! 

  ### 24. Very positive, very user-friendly, exactly what I was looking for. Great support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2025

**What do you like best about Firmex Virtual Data Room?**

Very intuitive platform and very helpful customer success. Great access control.

**What do you dislike about Firmex Virtual Data Room?**

It is not a well known name in the industry.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Virtual Data Room. A good VDR platform is crucial when undergoing DD.

**Official Response from James Le huquet:**

> Thanks so much for your feedback! We're glad to hear you're finding the platform intuitive and visually appealing. It's great to know that the access control features are meeting your needs and that our customer success team has been helpful. We’re committed to making your experience smooth and secure—please don’t hesitate to reach out if there’s anything more we can do! As for our brand, we do over 20,000 data rooms which is twice our nearest competitor and most within the VDR space. We have been around since 2006 and are one of the most established VDR's within the Renewable Energy space among others. 

  ### 25. Working on a project where documents were shared via Firmex.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Firmex Virtual Data Room?**

Found things to be well organized and easy to access and use.

**What do you dislike about Firmex Virtual Data Room?**

Often received access to too many documents at one time.  Sometimes difficult to wade through all of them quickly.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Organization of a lot of data in an easily accessible format.

**Official Response from James Le huquet:**

> Thanks for the feedback as it sounds like you have a lot of experiene and usage within VDR's, therefore know a good data room when you use one. If you have any additional feedback, feel free to reach out to me directly at james.lehuquet@firmex.com 

  ### 26. The ease of use and usability of the platform is very easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Niall M. | Corporate Finance Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Firmex Virtual Data Room?**

The ease of uploading documents and how easy it is to control who has access

**What do you dislike about Firmex Virtual Data Room?**

The layout of folders sometimes is difficult to use as well as reorganising folders

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

On M&A deals having a place for all parties involved to upload documents safely

**Official Response from James Le huquet:**

> Thank you for sharing your experience! We're delighted to hear that you find uploading documents and controlling access so easy. Our goal is to make document management as efficient and user-friendly as possible, as we feel this is a competitive advantage for Firmex in the VDR space. As for your comment about folder layout, we are actively in the works to improve those features through 2025. 

  ### 27. Powerful System with great features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tony C. | Chief Financial Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Firmex Virtual Data Room?**

Ease of upload /dowload features. Super security features  to restirct users to only what they ned to see as a transactions progresses. Great suuport from Firmex

**What do you dislike about Firmex Virtual Data Room?**

Would like to be able to transfer files accros multiple projects

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

The ability to set up mulpiple buyers and and restirict access as required.

**Official Response from James Le huquet:**

> It is great to hear about your experience with Firmex. Sounds it was a useful took for you to securily share information for a particular transaction. Our support team is award winning and best in class, which is one of our competitive advantages within the industry. We do over 20,000 data room projects a year, their knowledge extends to not only the technical functionality but how to structure a data room for diligence. 

We do have the ability to move and copy documents from one project to another. Here is the link to our online Knowledge Base that may assist with this need https://support.firmex.com/hc/en-us/articles/5979586383131-Move-Copy-and-Reorder-Documents-and-Folders

As always, we offer 24/7 support for any user that has access to Firmex. Please don't hesitate to contact our support team if you require immediate assistance. 

  ### 28. User friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2025

**What do you like best about Firmex Virtual Data Room?**

It was a user friendly software. Easy to navigate

**What do you dislike about Firmex Virtual Data Room?**

The cost of this data room is a steep price.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Advanced security of data transmission.

**Official Response from James Le huquet:**

> Thanks for your feedback on the ease of use and UI experience with Firmex, always great to hear. As for the cost, we offer a fixed fee that we find to be mid level compared to legacy per page providers and lower cost options in the market. However, we offer a top tier product at that price point and therefore do over 20,000 data rooms a year which is the most in the VDR industry. 

  ### 29. Easy to Use Secure Environment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelly C. | Vice President, Finance Transformation, Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Firmex Virtual Data Room?**

Security, comfort knowing that security is quite locked down. Easy to use and Navigate.

**What do you dislike about Firmex Virtual Data Room?**

Nothing really, the aspects that I use and have access to work well.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Centralized Landing Spot for information that requires more security. Notifications of when information has been provided.

**Official Response from James Le huquet:**

> Thanks for the kind words and it's great to hear about your positive experience while using Firmex. We look forward to workin with you on all your future VDR needs. 

  ### 30. User friendly, Highly Secured and Seamless Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hardik S. | Associate, Investment Banking, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2024

**What do you like best about Firmex Virtual Data Room?**

Firmex platform stands out for its robust security and user friendly interface. The Q&A feature is very helpful in intense M&A scenarios wherein there are bulk of questions from various stakeholders which needs to be sorted basis various criterias. Further, the customer support is exemplary and is always quick in response which is very important in tight timelines.

Overall, Firmex sets high standards of service, making it reliable and efficient choice for any organization requiring data room

**What do you dislike about Firmex Virtual Data Room?**

No Disappointments. Just one suggestion or an upgrade that can be done is allowing edits to excel documents directly on the VDR by permitted users. It helps in collaboration of various checklist which are to be managed

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

1. Data Security - Confidentiality and Security is of utmost importance which is ensured  by Firmex
2.  User Friendly - Very easy to use with quick start up process and seamless customer support
3. Q&A Function - Q&A function is very important in an M&A scenario and Firmex gets full score on various features of Q&A

**Official Response from James Le huquet:**

> Thanks for the feedback, always great to hear about your experience around our Q&A module and our customer support team. Our support team is award winning within the industry and an area within the VDR space we excel at compared to our competitors. As for in app excel edits, we are actively looking at improving our Viewer to render the ability to edit and view excel file formals within the platform. This feature is scheduled for Q1 of 2025. 

  ### 31. Excellent service and portal!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about Firmex Virtual Data Room?**

I think that firmex is extremely intuitive and easy to use. We find it very useful for sharing information with the respective parties in all our deals. Customer support has also been on point, particularly when we are trying to look for a feature.

**What do you dislike about Firmex Virtual Data Room?**

I don't think there is a much to dislike.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

It makes it very easy to share confidential information with the respective parties, without having to individually manage the documentation.

**Official Response from James Le huquet:**

> Thanks for the feedback, great to hear about your experience and your thoughts on the ease of use and intuitiveness of the platform. Our customer support team is one of our competitive advantages and has been recognized with winning Stevie awards annually, as it's a testament to the knowledge they provide to our customer base. 

  ### 32. Robust, secure and seamless dataroom service experience with exemplary customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mansi M. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about Firmex Virtual Data Room?**

The platform is very secure and robust. We could easily navigae through documents due to user friendly interface with much ease to add, delete, amend, redact etc. The intuitive interface is well developed for all transactional needs. Customer support has been exemplary.Any queries or issues regarding user access, USB Archive etc.were addressed promptly and ensuring we were fully satisfied with the resolution by frequent check-in. The high standard of service provided by Firmex will allow me to use their services time and again. I highly recommendtheir services to any organization in need of a reliable and efficient dataroom.

**What do you dislike about Firmex Virtual Data Room?**

No disappointments from use of dataroom.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

We're able to create a datarrom for sharing sensitive and confidential documents with various aprties involved in the tranaction process.

**Official Response from James Le huquet:**

> Thanks Mansi for the amazing and kind words about our platform. Glad to hear you had such a positive experience and we look forward to continually working with you on all your VDR project needs.

  ### 33. An essential tool to support compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about Firmex Virtual Data Room?**

I like the search function and opening multiple tabs to toggle between them.

An interactive link, in the legislation to open up other document, direct would be super helpful, as the documents all refer to each other and it gets complicated quite quickly.

I really like the compliance overview documents as they are super helpful and really support my role in a fast and efficient way when explaining to key stakeholders.

**What do you dislike about Firmex Virtual Data Room?**

I would really like one tab, to open all current legislation, that is active, instead of searching or looking in the different sections.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Contains all the compliance requirements in one location

**Official Response from James Le huquet:**

> We appreciate the feedback and great to hear your opinion of being an essential tool to support compliance. In terms of the centralization you are looking for, we do offer Global login to see all of the data rooms you are active in, as well as offer a subscription. Perhaps your login credentials or level of access is impeding you from seeing this. 

  ### 34. Stable and Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jay P. | Director of Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about Firmex Virtual Data Room?**

Very easy to use. The training was good but unnecessary. It's a logical system that allows for flexibility and a wide array of options when sharing docs. We had no issues with implementation and several of us use the platform regularly. Customer Support was needed initially and they were great - we had one issue we needed help with and we had the answer in 3 hours. We were able to integrate the system quickly into our regular business practices.

**What do you dislike about Firmex Virtual Data Room?**

There was some confusion on how to share documents and then allow people to easily download the documents they needed. We were able to figure this out with Support and we haven't had any issues since.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Being able to share documents easily and see who is accessing them.

**Official Response from James Le huquet:**

> We appreciate the feedback, as well as the anecdotal feedback about your experience with our customer support team as they are availabe 24/7/365 for any user that is accessing your data room. As for implementation, it's all turnkey on our end as we can have your data room up within an hour after processing a signed agreement. 

  ### 35. Great Virtual Data Room

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Firmex Virtual Data Room?**

VDR interface is very easy to use. 
I like the print Index function the most where I can  see what types of files are in the folders.

**What do you dislike about Firmex Virtual Data Room?**

VDR is very easy to use and straightfoward. No dislikes

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Share data easily with other counterparties

**Official Response from James Le huquet:**

> Thanks for the feedback, always great to hear when someone posts a positive response like yours. We look forward to continually working with you on all your VDR needs. 

  ### 36. Firmex VDR Fulfills All Our Needs at a Reasonable Price and With an Impeccable Customer Service Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about Firmex Virtual Data Room?**

Ease of use and superb customer service, all at a reasonable price. I find uploading and downloading files less tedious than most competitor sites I've used.

**What do you dislike about Firmex Virtual Data Room?**

Sometimes I think figuring out permissions when there are multiple folders in a data room could be a little easier, but I'm being nit picky just to have some sort of minor negative. Also, I would like to be able to delete groups or people without having to contact customer service, but I understand the reason this is set up the way it is.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Firmex VDR serves as an easy way to have clients securely upload sensitive/confidential (and all other) information

**Official Response from James Le huquet:**

> Thanks for the feedabck on the ease of use and our customer service team, as both of those are part of our competitive advantage within the industry. We offer one of the only solutions with the ability to upload/download 50 GB within the browser at a time. As for deleting groups and users, you can do that through the group tab via drop down arrows that are available as you do not have to contact support if you have the admin ability to do so. Here is the link to our Knowledge Base for deleting groups - https://support.firmex.com/hc/en-us/articles/216254358-How-do-I-delete-a-group

  ### 37. Excellent site for diligence documents

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Firmex Virtual Data Room?**

The data room is well organized and can be personalized in accordance with the nature of the documents included in the data site. The security of the data room is impressive and the features are easy to use.

**What do you dislike about Firmex Virtual Data Room?**

The layout could be updated to be more user friendly.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Storage of diligence documents and it allows the transaction to proceed by allowing secured access to all permitted parties.

**Official Response from James Le huquet:**

> Thanks for the feedback on how easy the functionality of the platform was to use. As for the User interface, we are in the process of updating the platofrm and have implemented part of that change with the rest to be rolled out. 

  ### 38. 10/10 support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about Firmex Virtual Data Room?**

It is very user-friendly and the Firmex support is extremly responsive. I never experienced an issue after using it daily for many months.

**What do you dislike about Firmex Virtual Data Room?**

I wanted to see for a specific document which access was given to which group and by whom, but this is unfortunately not a data that is available.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Managing a large amount of documents and giving various access and restrictions to different groups of buyers / consultants. I also appreciate the "offline" function that allows me to prepare the documents before making them accessible.

**Official Response from James Le huquet:**

> Thanks for the feedback on the user-friendliness of our interface and the support response, as both of those are competitive advantages we have over our providers in the VDR space. As for seeing specific document permissions, we have a tool called View As which allows you to see what guest users have and don't have access to. 

  ### 39. Excellent data room: easy to use and manage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Niral M. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Firmex Virtual Data Room?**

Firmex provides a very robust portal and administrative capabilities to manage a data room. 

The interface is intuitive and very easy to navigate.

**What do you dislike about Firmex Virtual Data Room?**

The upload feature requires a refresh. But it is a small hassle

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Access control to data on terms that we can set

**Official Response from James Le huquet:**

> We appreciate the feedback when it comes to user interface and the intuitiveness of the platform. Our upload feature has been improved to allow up to 50 GB of data which is the most in the industry, as industry standards are 5 GB. We are also in the process of improving our current UI look to be more updated. 

  ### 40. Great Data Room Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about Firmex Virtual Data Room?**

The functionality of the tool is very simple and intuitive. It is very quick and easy to setup a secure data room. The ability to redact in the tool and quickly verify how each user group will see things is great.  Quick to respond customer support team and the account managers are very accessible as well.

**What do you dislike about Firmex Virtual Data Room?**

THe Q&A group settings and the limitations on one user only being able to have one function.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Being able to easily share and collect documents in a secure manner.

**Official Response from James Le huquet:**

> Thanks for the amazing piece of feedback, it's always great to hear about a users experience with our redaction tool and overall intuitiveness of the product. I am curious to better understand how you would want a user to have multiple roles within the Q&A tool, feel free to connect with me directly at james.lehuquet@firmex.com. 

  ### 41. Very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Firmex Virtual Data Room?**

User friendly, lots of features, looks good.

**What do you dislike about Firmex Virtual Data Room?**

Expensive once you have lots of mandates and/or large GB files.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Deal rooms and place for clients to upload lots of documents

**Official Response from James Le huquet:**

> Thanks for the feedback around the user friendly experience when accessing Firmex. As for pricing, we offer a top tier platform at a mid-level price point with a fixed storage offering compared to per page legacy providers which makes cost unpredictable. 

  ### 42. Great platform for sharing information!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about Firmex Virtual Data Room?**

One stop repository for all things related to project lending/financial/lender due diligence

**What do you dislike about Firmex Virtual Data Room?**

No dislike - very happy with the setup that firmex provides.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Firmex supplies our staff a safe haven for sharing cofidential documents relating to internal matters related to communication with lenders.

**Official Response from James Le huquet:**

> Thanks for the positive feedback and great to hear. We look forward to continually working with you on all your VDR project needs. 

  ### 43. great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Firmex Virtual Data Room?**

Security: One of the primary considerations for a virtual data room is the level of security it provides. Firmex is known for its enterprise-grade security features, including encryption at rest and in transit, multi-factor authentication, and granular access controls.

User-Friendly Interface: Users often note that Firmex has an intuitive interface that makes it easy to upload, manage, and share documents. This reduces the learning curve for new users.

Customization: Firmex allows users to customize the data room's appearance to match their company's branding, which can provide a more professional look for clients and partners accessing the room.

**What do you dislike about Firmex Virtual Data Room?**

I really enjoy the product. Thank you for creating it

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Mergers and Acquisitions (M&A): During M&A activities, companies share a lot of sensitive data. Virtual data rooms provide a secure environment to facilitate this data sharing.

Due Diligence: Whether for financial, legal, or corporate transactions, due diligence requires the examination of a significant amount of documents. A virtual data room ensures these documents are organized and accessible only to authorized personnel.

Fundraising: Companies looking to raise capital may use virtual data rooms to provide potential investors with access to financial statements, business plans, and other relevant documents.

IPO Preparation: Companies preparing for an Initial Public Offering (IPO) can use a virtual data room to manage and share necessary documentation with regulators, advisors, and potential investors.

Asset Sales: When selling business assets, a company might use a virtual data room to provide potential buyers with detailed information about the assets in question.

Litigation & Legal Affairs: Lawyers and legal professionals might use virtual data rooms to share sensitive documents related to a case or legal transaction.

Real Estate Transactions: Virtual data rooms can help manage and share documents related to property sales, lease agreements, and other real estate dealings.

Document Repository: Some businesses use virtual data rooms simply as a secure repository for essential documents that can be accessed anytime from anywhere.

**Official Response from James Le huquet:**

> Thanks for the amazing feedback and write up on your experience with Firmex, it's always great to hear. As your use cases have been outlined it sounds like you are utilizing the product to it's fullest and we look forward to working with you on all your VDR needs! 

  ### 44. GREAT, EASY TO USE SYSTEM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about Firmex Virtual Data Room?**

Easy upload of documents and tracking who has accessed what

**What do you dislike about Firmex Virtual Data Room?**

Storage limits are way too low without having to purchase more. Cloud storage is really cheap these days

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

sharing data with funders and acquisition targets

**Official Response from James Le huquet:**

> Thanks for the feedback on your experience with uploads as we have made significant improvements to speed and size of upload capabilities. As for storage, we provide a fixed fee compared to legacy providers offering per page pricing models which is very difficult if not impossible to predict. As for storage, there is a difference in storage for VDR providers vs telecommunications you may be referring to. Storage in transit and us, vs cell phone storage. Happy to connect with you further to discuss pricing or have a rep chat with you as well, feel free to reach out to me at james.lehuquet@firmex.com

  ### 45. Very efficient and user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanessa R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Firmex Virtual Data Room?**

The most helpful aspect of Firmex is the customization. I am able to invite users and give them specific permissions for each folder. My firm uses Firmex regularly to share documents securely with certain groups of users. The site is easy to navigate, upload documents and search through.

**What do you dislike about Firmex Virtual Data Room?**

At this time I cannot describe an instance where I disliked any aspect of the site.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

The virtual data rooms allow us to securely share a large number of files that would otherwise be difficult to be sent by other means such as email.

**Official Response from James Le huquet:**

> Thanks for the positive feedback and amazing review on Firmex. The granular user permissions on a group and folder level are a constant piece of positive feedback we get from our clients, as it gives them an easy and intuitive way of making sure their information is secure when sharing externally. Thanks again and look forward to continually working with you. 

  ### 46. No Fear with Firmex!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Firmex Virtual Data Room?**

Easy to use, organized in an easy to follow manner, and easy for clients to use as well. Drag and drop is key. Great customer support

**What do you dislike about Firmex Virtual Data Room?**

Sometimes can take a long time for fikes to load. Id dragging and drpping files from server, sometimes thay all don't upload. Hard to audit to be sure everything was transferred.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Easy and secure way to share files with multiple parties confidentially

**Official Response from James Le huquet:**

> Thanks for the review and great to hear about your user experience as well as your clients guest user experience. As for uploading files, I would be interested in better understanding what browser you are using as we are optimzied for Google Chrome. Along with the location of where you are uploading the documents. Our support team is available 24/7/365 for all of your questions and needs, please reach out to them at support@firmex.com

  ### 47. A solid solution, fast upload/download, always up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edward A. | Director Of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about Firmex Virtual Data Room?**

Ease of use and the fact that I can upload the entire folder structure

**What do you dislike about Firmex Virtual Data Room?**

Cannot think of anything, it does the job perfectly

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Collaborating over different platforms and companies

**Official Response from James Le huquet:**

> Thanks Edward for the fantastic review. Always great to hear and we look forward to continually working with you for your data room needs. 

  ### 48. Perfect for controlled information sharing

**Rating:** 5.0/5.0 stars

**Reviewed by:** David L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Firmex Virtual Data Room?**

It is essential for sharing information in negotiations, knowing at all times who is accessing and when and what is being consulted at any given moment. You never lose control or have doubts about the use that is made.

**What do you dislike about Firmex Virtual Data Room?**

I miss two things. A configurable alert system to know immediately when someone accesses or reviews a document. And to be able to automate reports to be sent automatically.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Resolves controlled and secure sharing of sensitive information

**Official Response from James Le huquet:**

> Thank for the great piece of feedback on not having doubts when using Firmex to share information with external parties. Security is our top priority and hearing your feedback is great. As for the alert system, I'd be interested to know what other providers offer this, feel free to reach out to me directly at james.lehuquet@firmex.com. 

  ### 49. Jason's experience with Firmex over the past 3.5 years at GLC Advisors.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Firmex Virtual Data Room?**

Firmex is a spartan platform that is easy to use and intuitive.  No bells and whistles, just straightforward application with easy to understand user interface.
Platform is very easy to use for hosts to set up, and clients and prospects have never complained to us about accessibility or have raised any technical problems to us.
I have not had to utilize customer support, the built-in help feature has been useful and solved what few issues I had.
I've used the Firmex site for multiples deals over the past 3.5 years and have enjoyed the platform, it is also significantly cheaper than other services such as intralinks, while accomplishing the same thing.

**What do you dislike about Firmex Virtual Data Room?**

No dislikes per se, but additional data could be interesting around users utilization (maybe ability to see exactly which files have been viewed / downloaded), but overall extremely useful.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

No frills data hosting platform online for managing our client engagements.

**Official Response from James Le huquet:**

> Thanks Jason for the feedback and your experience over the years using Firmex. All the features and functionality you have outlined are why Firmex does over 20,000 data rooms a year, which is the most volume in the VDR industry. Your comments about additional reporting data is noted and flagged with our product team, as we are always looking for ways to improve the platform through client feedback. 

  ### 50. Firmex: Easy to use, Great User Interface and Secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matteo F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Firmex Virtual Data Room?**

I enjoy that it is very user friendly. Adding/ removing folders, restricting accesses to certain group/ people is very easy vs. other VDRs where it is almost impossible to figure out how to do this (it is not as simply as right clicking etc.)

**What do you dislike about Firmex Virtual Data Room?**

Honestly, there is not much that I dislike. I have been using Firmex since 2018 and it is my go to VDR.

**What problems is Firmex Virtual Data Room solving and how is that benefiting you?**

Sharing of confidential materials/ documents with outside parties.

**Official Response from James Le huquet:**

> We appreciate the feedback on the platform, as it's always great to hear when our clients are having a fantastic user experience!


## Firmex Virtual Data Room Discussions
  - [What is best virtual data room?](https://www.g2.com/discussions/firmex-virtual-data-room-what-is-best-virtual-data-room) - 1 comment
  - [What is firmex?](https://www.g2.com/discussions/what-is-firmex) - 1 comment
  - [What is virtual data room software?](https://www.g2.com/discussions/firmex-virtual-data-room-what-is-virtual-data-room-software) - 1 comment

- [View Firmex Virtual Data Room pricing details and edition comparison](https://www.g2.com/products/firmex-virtual-data-room/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+12%3A05%3A17+-0500&secure%5Bsession_id%5D=ddb8868f-05c2-4379-afd1-644bf1d345cc&secure%5Btoken%5D=99621d5f24251feed8f71fd4c374cf68d205cbde7f8272d7297a3a05decedbc9&format=llm_user)

## Firmex Virtual Data Room Features
**Platform Additional Functionality**
- Remote Shred
- Watermarks

**Platform Basics**
- Document Permissions
- Mobile
- Document Security

**Platform Content**
- File Sharing

**Platform Data**
- Reporting

**Platform Performance**
- Bulk Upload
- Full Text Search

## Top Firmex Virtual Data Room Alternatives
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