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Firmex Virtual Data Room Reviews & Product Details

Firmex Virtual Data Room Overview

What is Firmex Virtual Data Room?

More deals, diligence, and compliance gets done in Firmex data rooms. With over 20,000 new rooms opened yearly, thousands of businesses manage highly sensitive projects and processes with Firmex. Our robust and secure data rooms and industry-leading customer service give you control over your critical documents. Firmex's flexible pricing is unique with an unlimited data room subscription or per-use transaction pricing. SOC 2, GDPR, HIPAA compliant. SSO, API and Redaction.

Firmex Virtual Data Room Details
Product Website
Languages Supported
English, French
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Product Description

Firmex Virtual Data Room is one of the most widely used virtual data rooms (VDR). With more than 20,000 new rooms opened every year, we support more deals than anyone. Our simple and secure data rooms, along with our award-winning customer service, give you confidence and control over your critical documents.

How do you position yourself against your competitors?

Stay Ready With a Subscription
Get access to unlimited data rooms, avoid overage fees & per page limits with our subscription-based pricing. We also offer our data rooms through convenient, per-project pricing.

All The Features You Need
None of the ones you don’t. Get all of the core capabilities you would expect from one of the world’s most widely used data rooms, from limitless document uploading to advanced document protections, in an intuitive, easy-to-use interface.

Easy Virtual Data Room Setup
Be up and be running in minutes. Drag and drop documents and folders & seamlessly manage user or group permissions.

Instant Live Support
We’re here to help with answers to any questions, or to share best practices, tips, and tricks. And we’re committed to respond instantly.

World-Class Security
The most demanding global companies & financial institutions rely on Firmex’s world-class security, encryption, & organizational compliance to safeguard documents & keep your deals and projects going.


Seller Details
Seller
Firmex
Company Website
Year Founded
2006
HQ Location
Toronto, ON
Twitter
@Firmex
1,657 Twitter followers
LinkedIn® Page
www.linkedin.com
189 employees on LinkedIn®

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Overview Provided by:

Recent Firmex Virtual Data Room Reviews

CG
Camilo G.Enterprise (> 1000 emp.)
5.0 out of 5
"Amazing data room expirience"
Robust Security, User-Friendly Interface, Comprehensive Feature Set, Firmex offers a wide range of features to streamline the due diligence proce...
Tony C.
TC
Tony C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Powerful System with great features"
Ease of upload /dowload features. Super security features to restirct users to only what they ned to see as a transactions progresses. Great suupo...
KC
Kelly C.Enterprise (> 1000 emp.)
4.5 out of 5
"Easy to Use Secure Environment"
Security, comfort knowing that security is quite locked down. Easy to use and Navigate.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Firmex Virtual Data Room Media

Firmex Virtual Data Room Demo - Organize files
Files are organized the same way they were on the users's hard drive
Firmex Virtual Data Room Demo - View Documents Online
Keep documents safe by viewing online without downloading
Firmex Virtual Data Room Demo - Granular User Permissions
Permissions can be applied as general, or as granular as needed
Firmex Virtual Data Room Demo - Secure Redact Feature
Securely redact personally identifiable and sensitive information—all without leaving your Firmex virtual data room
Firmex Virtual Data Room Demo - Analyze VDR activity
View a VDR activity report by selecting a chart or using the side menu
Firmex Virtual Data Room Demo - Text Search Feature
Locate documents instantly with the full text search feature
Play Firmex Virtual Data Room Video
Play Firmex Virtual Data Room Video

Official Downloads

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70 Firmex Virtual Data Room Reviews

4.6 out of 5
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70 Firmex Virtual Data Room Reviews
4.6 out of 5
70 Firmex Virtual Data Room Reviews
4.6 out of 5

Firmex Virtual Data Room Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Firmex Virtual Data RoomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MR
Senior Administrative Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmex Virtual Data Room?

I find this system very easy to use when I need to set up a new data room. It is very straightforward and guides you through the proper steps to make sure every necessary box is checked. I also found the training and info sessions to be quite helpful, and the trainer was super knowledgeable and answers any questions in a reasonable amount of time every time I have reached out to him. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

I typically only set up the rooms, not necessarily using them on a day-to-day basis for uploading info, so I have not come across any downsides thus far. Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

This is something we use quite often as we have some client files which require lots of information- and a common place for clients , purchasers and everyone involved in the deal to be able to access it conveniently. Also being able to set certain levels of access for certain users is a big thing that makes this very useful in our day-to-day use. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback on how easy and intuitive the platform is. We pride ourselves on offering best in class training and support which sounds like you experienced. We look forward to continually working with you on all your VDR needs.

CG
Corporate Affair Attorney
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Firmex Virtual Data Room?

Robust Security, User-Friendly Interface, Comprehensive Feature Set, Firmex offers a wide range of features to streamline the due diligence process, including, Secure document sharing. Easily share and manage large volumes of documentsm, Advanced search and filtering: Quickly find specific information within the data room and the Detailed reporting which generates reports on user activity, document views, and more.  

 

s. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

It lacks of real-time tracking when I upload new documents It would be much better if the notification arrives immediately as soon as you upload the document. Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

It helps my organization to efficiently and securely manage complex due diligence processes, ultimately saving time and reducing costs. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback on your experience. Sounds like it has been a beneficial tool for you when sharing information externally in an easy and secure way. As for the document uploads, we do that the ability to notify users immediately, this is a customization that can be done by the proejct admin. If users have access to that particular piece of information this feature is available. We also have reporting functionality around document activity email notifciaitons.

These are links to our Knowledge base that will assist with these needs. https://support.firmex.com/hc/en-us/articles/360039709994-Report-Document-Activity-Email-Notifications

https://support.firmex.com/hc/en-us/articles/212462538-Notify-users-automatically-regarding-documents-via-email#administrators-0-3

As always, if you have any questions or need immediate assistance, please contact our support team which is available 24/7.

Vincent M.
VM
VP finance and BD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Firmex Virtual Data Room?

- Ease of use

- Ability to create multiple data rooms and share in full confidentiality

- Easy to make sure that members know about document updates

- Fast uploads and downloads

- Lots of data about the activity of members Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

- Not always easy to track data usage

- Small learning curve to be able to add members to data rooms Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

To be able to share data with investors, partners, BoD members and consultants with confidence. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

We appreciate the kind words outlining what you like best of Firmex. These are aspects of our platform we hear about time and time again from our loyal client best of reasons why they choose Firmex for their VDR needs.

As for data tracking, we do offer a report that gives you the storage within the project if you are using us for a single transaction plan. We also have a site level report on project data if you are using us for the unlimited data room subscription plan.

Project Storage Report - https://support.firmex.com/hc/en-us/articles/212467808-Report-Project-Storage

Site Level Storage Report - https://support.firmex.com/hc/en-us/articles/6204766939931-Report-Storage-Use-By-Project

Again, thanks for the kind words and we look forward to continually working with you for your document sharing needs.

Tony C.
TC
Chief Financial Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Firmex Virtual Data Room?

Ease of upload /dowload features. Super security features to restirct users to only what they ned to see as a transactions progresses. Great suuport from Firmex Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Would like to be able to transfer files accros multiple projects Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

The ability to set up mulpiple buyers and and restirict access as required. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

It is great to hear about your experience with Firmex. Sounds it was a useful took for you to securily share information for a particular transaction. Our support team is award winning and best in class, which is one of our competitive advantages within the industry. We do over 20,000 data room projects a year, their knowledge extends to not only the technical functionality but how to structure a data room for diligence.

We do have the ability to move and copy documents from one project to another. Here is the link to our online Knowledge Base that may assist with this need https://support.firmex.com/hc/en-us/articles/5979586383131-Move-Copy-and-Reorder-Documents-and-Folders

As always, we offer 24/7 support for any user that has access to Firmex. Please don't hesitate to contact our support team if you require immediate assistance.

KC
Vice President, Finance Transformation
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Firmex Virtual Data Room?

Security, comfort knowing that security is quite locked down. Easy to use and Navigate. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Nothing really, the aspects that I use and have access to work well. Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

Centralized Landing Spot for information that requires more security. Notifications of when information has been provided. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the kind words and it's great to hear about your positive experience while using Firmex. We look forward to workin with you on all your future VDR needs.

HS
Associate, Investment Banking
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmex Virtual Data Room?

Firmex platform stands out for its robust security and user friendly interface. The Q&A feature is very helpful in intense M&A scenarios wherein there are bulk of questions from various stakeholders which needs to be sorted basis various criterias. Further, the customer support is exemplary and is always quick in response which is very important in tight timelines.

Overall, Firmex sets high standards of service, making it reliable and efficient choice for any organization requiring data room Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

No Disappointments. Just one suggestion or an upgrade that can be done is allowing edits to excel documents directly on the VDR by permitted users. It helps in collaboration of various checklist which are to be managed Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

1. Data Security - Confidentiality and Security is of utmost importance which is ensured by Firmex

2. User Friendly - Very easy to use with quick start up process and seamless customer support

3. Q&A Function - Q&A function is very important in an M&A scenario and Firmex gets full score on various features of Q&A Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback, always great to hear about your experience around our Q&A module and our customer support team. Our support team is award winning within the industry and an area within the VDR space we excel at compared to our competitors. As for in app excel edits, we are actively looking at improving our Viewer to render the ability to edit and view excel file formals within the platform. This feature is scheduled for Q1 of 2025.

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmex Virtual Data Room?

I think that firmex is extremely intuitive and easy to use. We find it very useful for sharing information with the respective parties in all our deals. Customer support has also been on point, particularly when we are trying to look for a feature. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

I don't think there is a much to dislike. Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

It makes it very easy to share confidential information with the respective parties, without having to individually manage the documentation. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback, great to hear about your experience and your thoughts on the ease of use and intuitiveness of the platform. Our customer support team is one of our competitive advantages and has been recognized with winning Stevie awards annually, as it's a testament to the knowledge they provide to our customer base.

Mansi M.
MM
Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmex Virtual Data Room?

The platform is very secure and robust. We could easily navigae through documents due to user friendly interface with much ease to add, delete, amend, redact etc. The intuitive interface is well developed for all transactional needs. Customer support has been exemplary.Any queries or issues regarding user access, USB Archive etc.were addressed promptly and ensuring we were fully satisfied with the resolution by frequent check-in. The high standard of service provided by Firmex will allow me to use their services time and again. I highly recommendtheir services to any organization in need of a reliable and efficient dataroom. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

No disappointments from use of dataroom. Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

We're able to create a datarrom for sharing sensitive and confidential documents with various aprties involved in the tranaction process. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks Mansi for the amazing and kind words about our platform. Glad to hear you had such a positive experience and we look forward to continually working with you on all your VDR project needs.

Verified User in Gambling & Casinos
UG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmex Virtual Data Room?

I like the search function and opening multiple tabs to toggle between them.

An interactive link, in the legislation to open up other document, direct would be super helpful, as the documents all refer to each other and it gets complicated quite quickly.

I really like the compliance overview documents as they are super helpful and really support my role in a fast and efficient way when explaining to key stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

I would really like one tab, to open all current legislation, that is active, instead of searching or looking in the different sections. Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

Contains all the compliance requirements in one location Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

We appreciate the feedback and great to hear your opinion of being an essential tool to support compliance. In terms of the centralization you are looking for, we do offer Global login to see all of the data rooms you are active in, as well as offer a subscription. Perhaps your login credentials or level of access is impeding you from seeing this.

JP
Director of Business Development
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Firmex Virtual Data Room?

Very easy to use. The training was good but unnecessary. It's a logical system that allows for flexibility and a wide array of options when sharing docs. We had no issues with implementation and several of us use the platform regularly. Customer Support was needed initially and they were great - we had one issue we needed help with and we had the answer in 3 hours. We were able to integrate the system quickly into our regular business practices. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

There was some confusion on how to share documents and then allow people to easily download the documents they needed. We were able to figure this out with Support and we haven't had any issues since. Review collected by and hosted on G2.com.

What problems is Firmex Virtual Data Room solving and how is that benefiting you?

Being able to share documents easily and see who is accessing them. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

We appreciate the feedback, as well as the anecdotal feedback about your experience with our customer support team as they are availabe 24/7/365 for any user that is accessing your data room. As for implementation, it's all turnkey on our end as we can have your data room up within an hour after processing a signed agreement.