Firmex Virtual Data Room Reviews (93)

Reviews

Firmex Virtual Data Room Reviews (93)

4.6
93 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and robust security features of Firmex Virtual Data Room, highlighting its intuitive interface that simplifies document management and sharing. Many appreciate the platform's reliability and efficient customer support, making it a preferred choice for secure data handling. However, some users note that navigating large folders can be slow at times.

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Vincent M.
VM
Vincent M.
VP finance and BD
Small-Business (50 or fewer emp.)
"Firmex : a very helpful way to share documents and create data rooms"
4.5/5
What do you like best about Firmex Virtual Data Room?

- Ease of use

- Ability to create multiple data rooms and share in full confidentiality

- Easy to make sure that members know about document updates

- Fast uploads and downloads

- Lots of data about the activity of members Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

- Not always easy to track data usage

- Small learning curve to be able to add members to data rooms Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

We appreciate the kind words outlining what you like best of Firmex. These are aspects of our platform we hear about time and time again from our loyal client best of reasons why they choose Firmex for their VDR needs.

As for data tracking, we do offer a report that gives you the storage within the project if you are using us for a single transaction plan. We also have a site level report on project data if you are using us for the unlimited data room subscription plan.

Project Storage Report - https://support.firmex.com/hc/en-us/articles/212467808-Report-Project-Storage

Site Level Storage Report - https://support.firmex.com/hc/en-us/articles/6204766939931-Report-Storage-Use-By-Project

Again, thanks for the kind words and we look forward to continually working with you for your document sharing needs.

CS
Casey S.
Vp
Small-Business (50 or fewer emp.)
"Good product with defections"
3.5/5
What do you like best about Firmex Virtual Data Room?

Security. Inviting people is easy and straightforward and setting permissions Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Lack of collaberative documents, not the easiest for importing index spreadsheets Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

hank you for your feedback! We're thrilled to hear that you found the process of inviting people and setting permissions easy and straightforward. Ensuring a seamless and secure experience for our users is our top priority. If you have any further suggestions or need assistance, please don't hesitate to reach out. Unfortunately we aren't a document collaboration tool like Box or Google Drive, as we are focused on making sure you can share your sensitive documents with external parties. We do have the ability to import an index, which I have included a link to our KB article.

See how Firmex Virtual Data Room improved
Verified User in Investment Banking
AI
Verified User in Investment Banking
Small-Business (50 or fewer emp.)
"Excellent Data Room Provider"
5/5
What do you like best about Firmex Virtual Data Room?

Ease of use, simple interface, easy to implement and for clients to navigate, customer support, cost Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

There is nothing I dislike about Firmex. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks so much for the kind words and great to hear that your experience wtih Firmex has been nothing but positive! We strive to offer a top tier product, with award winning customer support!

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Very positive, very user-friendly, exactly what I was looking for. Great support."
5/5
What do you like best about Firmex Virtual Data Room?

Very intuitive platform and very helpful customer success. Great access control. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

It is not a well known name in the industry. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks so much for your feedback! We're glad to hear you're finding the platform intuitive and visually appealing. It's great to know that the access control features are meeting your needs and that our customer success team has been helpful. We’re committed to making your experience smooth and secure—please don’t hesitate to reach out if there’s anything more we can do! As for our brand, we do over 20,000 data rooms which is twice our nearest competitor and most within the VDR space. We have been around since 2006 and are one of the most established VDR's within the Renewable Energy space among others.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Working on a project where documents were shared via Firmex."
4.5/5
What do you like best about Firmex Virtual Data Room?

Found things to be well organized and easy to access and use. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Often received access to too many documents at one time. Sometimes difficult to wade through all of them quickly. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback as it sounds like you have a lot of experiene and usage within VDR's, therefore know a good data room when you use one. If you have any additional feedback, feel free to reach out to me directly at james.lehuquet@firmex.com

NM
Niall M.
Corporate Finance Associate
Mid-Market (51-1000 emp.)
"The ease of use and usability of the platform is very easy to use"
4.5/5
What do you like best about Firmex Virtual Data Room?

The ease of uploading documents and how easy it is to control who has access Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

The layout of folders sometimes is difficult to use as well as reorganising folders Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thank you for sharing your experience! We're delighted to hear that you find uploading documents and controlling access so easy. Our goal is to make document management as efficient and user-friendly as possible, as we feel this is a competitive advantage for Firmex in the VDR space. As for your comment about folder layout, we are actively in the works to improve those features through 2025.

See how Firmex Virtual Data Room improved
Tony C.
TC
Tony C.
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Powerful System with great features"
4.5/5
What do you like best about Firmex Virtual Data Room?

Ease of upload /dowload features. Super security features to restirct users to only what they ned to see as a transactions progresses. Great suuport from Firmex Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Would like to be able to transfer files accros multiple projects Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

It is great to hear about your experience with Firmex. Sounds it was a useful took for you to securily share information for a particular transaction. Our support team is award winning and best in class, which is one of our competitive advantages within the industry. We do over 20,000 data room projects a year, their knowledge extends to not only the technical functionality but how to structure a data room for diligence.

We do have the ability to move and copy documents from one project to another. Here is the link to our online Knowledge Base that may assist with this need https://support.firmex.com/hc/en-us/articles/5979586383131-Move-Copy-and-Reorder-Documents-and-Folders

As always, we offer 24/7 support for any user that has access to Firmex. Please don't hesitate to contact our support team if you require immediate assistance.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"User friendly"
4/5
What do you like best about Firmex Virtual Data Room?

It was a user friendly software. Easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

The cost of this data room is a steep price. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for your feedback on the ease of use and UI experience with Firmex, always great to hear. As for the cost, we offer a fixed fee that we find to be mid level compared to legacy per page providers and lower cost options in the market. However, we offer a top tier product at that price point and therefore do over 20,000 data rooms a year which is the most in the VDR industry.

KC
Kelly C.
Vice President, Finance Transformation
Enterprise (> 1000 emp.)
"Easy to Use Secure Environment"
4.5/5
What do you like best about Firmex Virtual Data Room?

Security, comfort knowing that security is quite locked down. Easy to use and Navigate. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Nothing really, the aspects that I use and have access to work well. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the kind words and it's great to hear about your positive experience while using Firmex. We look forward to workin with you on all your future VDR needs.

HS
Hardik S.
Associate, Investment Banking
Mid-Market (51-1000 emp.)
"User friendly, Highly Secured and Seamless Customer Support"
5/5
What do you like best about Firmex Virtual Data Room?

Firmex platform stands out for its robust security and user friendly interface. The Q&A feature is very helpful in intense M&A scenarios wherein there are bulk of questions from various stakeholders which needs to be sorted basis various criterias. Further, the customer support is exemplary and is always quick in response which is very important in tight timelines.

Overall, Firmex sets high standards of service, making it reliable and efficient choice for any organization requiring data room Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

No Disappointments. Just one suggestion or an upgrade that can be done is allowing edits to excel documents directly on the VDR by permitted users. It helps in collaboration of various checklist which are to be managed Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback, always great to hear about your experience around our Q&A module and our customer support team. Our support team is award winning within the industry and an area within the VDR space we excel at compared to our competitors. As for in app excel edits, we are actively looking at improving our Viewer to render the ability to edit and view excel file formals within the platform. This feature is scheduled for Q1 of 2025.