FireHouse Manager Reviews 2025: Details, Pricing, & Features

Verified User in Public Safety

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Nov 29, 2021

"Firehouse Review"

What do you like best about FireHouse Manager?

Data record-keeping, a wide range of report features, many different modules are available for us. Review collected by and hosted on G2.com.

What do you dislike about FireHouse Manager?

Hard to figure out how run different reports. Review collected by and hosted on G2.com.

What problems is FireHouse Manager solving and how is that benefiting you?

Tracking personnel hours and fleet usage Review collected by and hosted on G2.com.

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Verified User in Public Safety

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Apr 16, 2019

"Organization at your fingertips"

What do you like best about FireHouse Manager?

It is user friendly, easy to navigate, covers all the bases, its a one stop shop. Review collected by and hosted on G2.com.

What do you dislike about FireHouse Manager?

It takes a bit of time to go from paper to a computer program but that is to be expected. Review collected by and hosted on G2.com.

Recommendations to others considering FireHouse Manager:

Software that covers all aspects of what a Fire Department is responsible for is hard to come by. You can find all the features you need with one program with FireHouse Manager. One login gets you to all of your information. The admin can set the parameters for who can access what features and who can see what information has been entered. It is a great solution to fire department needs and affordable. Review collected by and hosted on G2.com.

What problems is FireHouse Manager solving and how is that benefiting you?

Inspections, truck checks, inventory, maintenance. It is nice to have everything 'under one roof'. Review collected by and hosted on G2.com.

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Daniel B.

Development Engineer

Retail

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Oct 24, 2017

"quick call entry"

What do you like best about FireHouse Manager?

my favorite part of firehouse is organization and separation for each call. the first thing you get when you sign in is a nice list of your runs for the day that have yet to be completed. each has a time stamp clear indicator of what type of call it was. adding personnel and apparatus used is quick and easy Review collected by and hosted on G2.com.

What do you dislike about FireHouse Manager?

if you're looking for automatic population of required fields, this probably wont impress. there are a lot of fields to fill in and it would be nice if the app could source from other application like "i am responding" or even source information from a calender's for duty crew stats. it's not so much of an issue on a daily basis, but on a busy day when you have back to back calls or doubles, coming back to enter in any more than three runs starts to take up considerable time. on average, entering a call into firehouse for us takes about 8 minutes. not bad alone, but if you get a a lot in a day it can add up quick, especially if you have prolonged operations and have a lot of notes to make or personnel to account for or lost of gear used. it's not a bad system by far, but having a few of the fields automate based on information that already comes in through dispatch could save a little time for every run, and a lot of time in a day. Review collected by and hosted on G2.com.

Recommendations to others considering FireHouse Manager:

it's not perfect, but it's the best system ive used. especially compared to similar systems like the e-charting used by Life EMS and ProMed. there are a lot of boxes you have to fill in, but there are a lot of options you get to fill in. if there's not a box, there's comments, and everything is kept pretty well organized. Review collected by and hosted on G2.com.

What problems is FireHouse Manager solving and how is that benefiting you?

we use firehouse for managing payroll and keeping track of any substantial notes of interest for our runs. we dont use it to take notes on what exact medical supplies we used, but we do use it for detailing the more major items. if we have a class 1 and we use the Zoll Zutopulse we'll put that in there, or if we break seals on the narcotics box or iv kit, we will make a note, but this is just for general record keeping, we dont use firehouse for keeping stock of medical supplies.

one benefit ive seen in using firehouse is having one centralized location for all major department observations. we use firehouse to make notes on vehicle maintenance, tools that are out of service, and general apparatus condition. Review collected by and hosted on G2.com.

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