Top Rated Fini Alternatives
We have been using Fini for about 6 months and so far everything has exceeded our expectations. Deep and the team are incredibly knowledgeable and make implementation a breeze. The team at Fini is what really sets them apart from their competitors. They are honestly the best. We have through some challeneging use cases their way and they are always ready to tack on the challenege and help bring the vision to life. They have a dedication to making sure both our customers and us to have a great experience. I appreciate they are always trying to grow the product and make it more self serve which I really appreciate. They are always looking to evolve the product to the needs out both us and our customer. Review collected by and hosted on G2.com.
When Fini learns a new model, sometimes it gets a little loosey goosey and makes up features or processes that don't exist in our product. Review collected by and hosted on G2.com.
4 out of 5 Total Reviews for Fini
Deep, Karan, and the rest of the Fini team have been so helpful, informative, and flexible to work with. It is super rare that you can have an issue with a product or service, and they will ask you for a wishlist of how you would like to see it perform better -- not only that but for them to implement those changes, and QUICKLY.
Truly a singular experience in tech tools and I have massively enjoyed working with and becoming friends with the team. Review collected by and hosted on G2.com.
I honestly cannot think of one. Most of the downsides of AI are typically in the knowledge and instruction, not the implementation. Especially with Fini, where they are so quick to improve or add imlpementation features, most of the time when we have a negative experience with the bot, its something my team can improve upon. Review collected by and hosted on G2.com.
We have a complex product with multiple different personas that use i. This meant that most solutions on the market hallucinated (because they just used OpenAI APIs).
Fini allowed us to be able to control the experience based on our data along with providing past tickets to learn from. Their integrations into our systems made this a breeze and very easy to use.
The set up time was less than a week and we were up and running.
Throughout the whole process their founder personally was involved in making sure we were setup for success. Review collected by and hosted on G2.com.
We were one of their first customers so they had to build a lot of custom integrations for the sytems we used. Overtime that library has expanded and now everything we need is already built in. Review collected by and hosted on G2.com.
Have been using Fini's AI tool for almost a year now and I'm thoroughly impressed with its ease of use and seamless integration process. The quality of the tool is top-notch, and its high availability ensures that we can rely on it whenever we need it. What truly sets Fini apart is their incredible development and support team, who are always readily available to assist with any queries or issues. Their transparency and openness about their product roadmap is commendable, and they are always accommodating to feedback and suggestions. Working with Fini feels more like a partnership than a client-vendor relationship. Highly recommend!" Review collected by and hosted on G2.com.
Some of our stakeholders would prefer a local presence in Brazil Review collected by and hosted on G2.com.
