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Fidesic Reviews & Product Details

RT
Accounting Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fidesic?

Fidesic is a very user-friendly system and can handle all the essential aspects of the accounts payable cycle. Our organization had been searching for an electronic AP system and we struggled to find one that integrated with our accounting system. One of the main draws for us in selecting Fidesic is its flawless integration with Microsoft Dynamics GP. Since we began using the program, the number of paper invoices we receive has dropped dramatically and more vendors are sending invoices electronically. I really like how we have a central email address where all invoices can be sent and they just pop into my processing queue. This system is simple, but robust and can handle all your accounts payable needs. Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

The only thing I dislike about the system is the cost per user structure. We have many users/supervisors at our organization and being charged each month for them to be in the system even though they may not have consistent invoices to approve. We would prefer to pay one flat fee, but I understand why its structured per user at this time. Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

Fidesic helped us centralize our AP process to the accounting department. Previously, each supervisor was coding and turning in a paper invoices and the accounting department would hand key the invoice into Microsoft Dynamics GP. Centralizing the AP process has allowed our organization to be more efficient and accurate and cut down on processing time. Review collected by and hosted on G2.com.

Fidesic Overview

What is Fidesic?

Need help with invoice processing for Microsoft Dynamics GP or D365 Business Central? Fidesic is your go-to solution for AI powered payables. www.fidesic.com Still processing invoices manually? Fidesic makes invoicing and vendor payments pain free! We help business that are... *Growing Businesses *Multi-location / Multi-entity / Franchises *Needing to scale invoice processing *Needing to modernize AP processes *Using Microsoft Dynamics GP or Business Central Features: *Invoice Data Capture - 99% accurate (No more manual entry) *Easy to Build Approval Workflows for Invoice and Payment Approval *Easy Pay - (ACH, Secure Check Fulfillment, Mobile) *Vendor Portal with Your Branding (Vendors Submit Invoices Directly) *Direct Integration with Business Central and Dynamics GP (Great Plains) Fidesic continuously strives to provide users with the most reliable, efficient and easy-to-use accounts payable (AP) automation solution for Dynamics GP and Business Central. We believe that by simplifying your invoice processing with a modernized, high-visibility and secure platform, you can focus on big-picture organizational goals and build a job you love. Fidesic is designed to work with both single and multi-location businesses using Dynamics GP. We work with accounting professionals to help reduce manual processes, increase productivity, and increase visibility in organizations that have decentralized responsibility. The Fidesic team understands each business, regardless of size, on a personalized basis - ensuring your accounts payable (AP) needs are being heard and taken care of. The customer service team is available via live chat, phone or email to provide you with the necessary information and assistance you need to succeed and overcome any challenges you may face. • Self-Guided Onboarding - Make the transition to automation flawlessly simple. Our support team is there to guide your throughout the entire process whenever you need assistance. • Invoice OCR (Optical Character Recognition) - Fidesic's OCR combines software and human-entry to ensure that important invoice data is as accurate as possible - with the capability to capture invoices up to 96% accurately. That means no more data entry! • Multi-Location Support - Fidesic has native multi-location support built into it's capture and workflow. Invoices will be automatically routed to the designated location approvers and GL coding. • Customer Service - Fidesic takes pride in outstanding customer service. The team is available via live chat, phone or email to answer any of your accounts payable questions, comments or concerns and address them in an efficient manner. • Complete MEM (multi-location) Integration - Fidesic AP has workflows, invoice management, and an import into GP that was designed specifically to work with Multi-Entity Management. Approved invoices will be split into their single, or multiple entities, and imported into GP with zero data entry required. • No More Manual Data Entry - Fidesic helps users out with approval and takes care of fulfillment. No more stuffing and sending out physical paper checks. Send ACH and paper checks by picking which invoices to pay. • Vendor Payment Automation - Fidesic is the best way to manage your entire vendor payment process with our web-based approval workflow system. The solution will match how you have your banking system set up in your Dynamics GP ERP system. You’ll be able to pay vendors from multiple bank accounts by ACH and paper check without adding extra steps to your approval and payment process. • Mobile Invoice Approval - Fidesic's accounts payable solution offers a powerful mobile invoice approval platform that you can access from anywhere with an internet connection. No longer hold up invoice approvals simply because you are out of the office - approve invoices right from your email with our solution. • Robust Workflow - Fidesic's offers a flexible and reliable workflow that routes invoice approvals automatically so you no longer have to micro-manage your accounts payable (AP) invoice processing. As a Fidesic user, you will have complete visibility into your workflow and the capability to generate reports that are are audit-ready. • Industry-Specific Capabilities - Fidesic's offers features designed with specific industries in mind. The solution assists multiple Healthcare, Non Profit, Food & Beverage, Hospitality, Finance and Franchise organizations with their invoice and payment processing. • Reliable Reporting - Fidesic's solution can meet your unique reporting requirements. You will be able to provide reports specially designed to provide your donors insight into how funds are being spent and customize reports based on their needs, all with minimal effort. Users will also be able to create a report with backups of all PDFs and their associated expenses. We know the importance of having access to your full audit trail of all approvals (invoices and payments). ****Fidesic for Free**** Fidesic's offers users an unlimited, no cost trial of Fidesic to explore what AP automation means for their organization with no time limit.

Fidesic Details
Languages Supported
English
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Product Description

Fidesic integrates seamlessly with Dynamics GP, sending invoices and receiving payment receipts simply takes a few clicks of the mouse. Fidesic was designed to make franchise billing easy, transparent and fast. Fidesic is the one stop solution for all your franchise billing needs and once you have the system on your GP, you won't believe how much AR processing used to get in the way of your business.


Seller Details
Year Founded
2007
HQ Location
East Lansing, Michigan
Twitter
@EnlivenSoftware
523 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®

Mike S.
MS
Overview Provided by:
General Manager at Enliven Software, LLC

Recent Fidesic Reviews

Max K.
MK
Max K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Simplify processes"
By having automation for accounts to pay simplifies the work, all billing and payroll processes are made the corresponding day in a very safe way, ...
CD
Cristina d.Small-Business (50 or fewer emp.)
5.0 out of 5
"easy to use"
ease of platform view of open invoices and the instant payment post
Wayne S.
WS
Wayne S.Small-Business (50 or fewer emp.)
4.0 out of 5
"simplifies processes"
It makes life at work easier and more orderly to carry out. All the processes that used to take days or hours to do are now faster to finish. Payro...
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Fidesic Media

Fidesic Demo - Dashboard
Centralized dashboard interface
Fidesic Demo - Invoice Interface
Invoices
Fidesic Demo - Invoice workflow
Invoice workflow
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10 out of 11 Total Reviews for Fidesic

4.7 out of 5
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10 out of 11 Total Reviews for Fidesic
4.7 out of 5
10 out of 11 Total Reviews for Fidesic
4.7 out of 5

Overall Review Sentiment for FidesicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Wayne S.
WS
Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fidesic?

It makes life at work easier and more orderly to carry out. All the processes that used to take days or hours to do are now faster to finish. Payroll was one of those processes that took days to finish. but with fidesic it automates the great part of the work and I already finish it but it has helped me a lot Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

At the beginning it is a bit confusing certain tools that you don't know how to use well, with a good manual you could learn more quickly how to handle all the tools Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

It has been like having a friend who works continuously and never tires of working because all of his processes are done quickly and with perfect accuracy in everything. Review collected by and hosted on G2.com.

Max K.
MK
Commercial Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fidesic?

By having automation for accounts to pay simplifies the work, all billing and payroll processes are made the corresponding day in a very safe way, it guarantees a well -organized administration with each of the payments Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

Sometimes when making payments, he stays a lot of time to show successful approval Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

It has been a solution by automating these payment processes in a very safe way being a modern tool Review collected by and hosted on G2.com.

Brandon S.
BS
Senior Engineering
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Fidesic?

It is very useful to pay bills on the dates they are.

automation is perfect for making payments safely and reliably

the time that was used paying bills is now used for other tasks that require more time

billing is easier to perform Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

I am very honest in this type of reviews and for Fidesic there is nothing that I dislike because since the service was acquired everything has been a good job Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

It gives satisfaction to be able to leave that responsibility to Fidesic, which has shown that it does an excellent job making the corresponding payments and the days that are Review collected by and hosted on G2.com.

CD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Fidesic?

ease of platform

view of open invoices and the instant payment post Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

the service charge per transaction

everything is working fine Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

none at the moment Review collected by and hosted on G2.com.

DS
F
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fidesic?

Fidesic provides and comprehensive solution to our AP process. From streamlining the invoice process to the accountability of our managers, the flow is quick and accurate. Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

I haven't found anything yet. Everything we transition to works and support is immediate and very good and walking us through each step. Review collected by and hosted on G2.com.

Recommendations to others considering Fidesic:

yes, it is a good as they say it is. Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

Our original plan was to automate A/P. We are now uploading the payables file to Great Plains and cutting checks. With the download back to Fidesic, our managers now have access to all the invoices, when processed and when paid.

This has not only streamlined the A/P process, but has stopped many interruptions to our staff when asked to check on a payment. Review collected by and hosted on G2.com.

SS
Controller
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fidesic?

Fidesic's OCR is some of the best that I have seen. If there is an issue with anything, they are very quick to respond and resolve. They always listen to our needs and are generally able to adjust the system to meet those needs. Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

Every system has things that you dislike about them. This system does have a few things but the staff at Fidesic is always quick to respond and help resolve the issue. Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

We have been able to send out ACH payments for all of our entities without having to produce 250+ files a day. Fidesic sends checks out on our behalf. Since it is web-based, we have been able to keep people safe during the pandemic by allowing them to work remotely. It integrates directly with our accounting software. The system automatically routes invoices to the assigned AP Coordinator. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fidesic?

As a vendor who is getting paid through Fidesic, they are wonderful to work with. They provide exceptional communication and are very responsive with questions. Setting up electronic ACH payment was simple and fast. Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

The payment and invoice information is in different places. But, they have taken suggestions and look to make enhancements to the reporting and navigation within their portal that will improve my overall experience using them. Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

I am able to get paid fast than the normal print check and mail. In addition, the ability to utilize their web portal allows me to see when payments are scheduled or if invoices are missing. This greatly improves the time at getting paid. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fidesic?

It has a great layout, very user friendly Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

I have yet to find a downside to Fidesic Review collected by and hosted on G2.com.

Recommendations to others considering Fidesic:

Continue to use it. I have not seen a product that is as efficient and easy to use as Fidesic. Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

Our AP process is incredibly efficient now. It integrated seamlessly with our Accounting system and the process to get approvals for invoices is simplified. The search feature is incredibly useful and allows our accounting team to search for any invoice we have received over time. It is also extremely user friendly and new users are able to learn the system very quickly. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Fidesic?

Being able to see all my invoices that are pending payment, paid, and voided. I was able to find $5k of invoices that were not our offices and recoup the funds! Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

Nothing yet! Very easy to use and navigate with no training! Review collected by and hosted on G2.com.

Recommendations to others considering Fidesic:

With my company of our size...mistakes happen! Review your paid invoices monthly!!! Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

Finding thousands of dollars in paid invoices and recouped the funds for my office! Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Fidesic?

That managers can review there bills and make sure they are coded correctly. Review collected by and hosted on G2.com.

What do you dislike about Fidesic?

Waiting process for managers to approve their bills Review collected by and hosted on G2.com.

Recommendations to others considering Fidesic:

Having all managers check their billings daily. Review collected by and hosted on G2.com.

What problems is Fidesic solving and how is that benefiting you?

Having managers being able to review and correct any invoices they need and having a better handle on their spending. Review collected by and hosted on G2.com.